Clinic Receptionist
5 months ago
**Job Title**: Clinic Receptionist
- Immediate Availability (Arabic Speaker)
**Key Responsibilities**:
- **Patient Reception**:
- Greet patients and visitors with a friendly and compassionate demeanor.
- Check-in patients and collect necessary information accurately.
- Schedule appointments and manage the appointment calendar.
- **Phone Management**:
- Answer phone calls promptly and direct inquiries to the appropriate department.
- Confirm and remind patients of upcoming appointments.
- **Administrative Support**:
- Assist with administrative tasks, including patient record management and data entry.
- Coordinate with medical staff to ensure smooth patient flow.
- **Insurance Verification**:
- Verify patient insurance information and eligibility.
- Assist patients with insurance-related inquiries.
- **Medical Billing**:
- Provide support in processing patient invoices and collecting payments.
- Ensure accurate documentation of billing information.
- **Patient Assistance**:
- Address patient queries and provide necessary information about clinic services.
- Maintain a helpful and informative atmosphere for patients.
- **Health and Safety Compliance**:
- Follow clinic protocols to ensure the safety and well-being of patients and staff.
- Adhere to confidentiality guidelines regarding patient information.
- **Collaboration with Medical Staff**:
- Coordinate with medical professionals to facilitate smooth clinic operations.
- Communicate effectively with doctors, nurses, and other healthcare staff.
**Qualifications and Requirements**:
- Arabic Speaker
- Immediate availability for employment.
- Previous experience as a receptionist in a clinic setting is essential.
- Familiarity with medical terminology and clinic procedures.
- Excellent communication skills in both **English and Arabic**.
- Using clinic management software is an advantage.
- Ability to handle patient inquiries and concerns with empathy and professionalism.
**Job Types**: Full-time, Permanent
**Experience**:
- receptionist: 1 year (preferred)
**Language**:
- Arabic (preferred)
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