Clinical Manager

2 weeks ago


Abu Dhabi, United Arab Emirates NMC Healthcare Full time

Supervise and manage the team, including nurses, administrative personnel, and support staff including the staff duty rota.
- Oversee the scheduling of appointments and resource allocation.
- Monitor and manage the clinic's budget, including expenses, revenue, and financial reporting.
- Collaborate with finance and billing departments to ensure accurate billing, coding, and timely reimbursement.
- Identify cost-saving opportunities and implement efficient financial practices.
- Implement and monitor quality assurance programs to ensure the delivery of high-quality patient care.
- Collaborate with healthcare providers to optimize clinical processes and improve patient outcomes.
- Conduct regular audits to ensure compliance with clinical guidelines and standards.
- Foster a patient-centered environment by ensuring excellent customer service and patient satisfaction.
- Address patient concerns and complaints, working to resolve issues promptly and effectively.
- Implement initiatives to enhance the overall patient experience.
- Foster a positive and collaborative work environment, encouraging teamwork and communication.
- Collaborate with other healthcare professionals, departments, and other NMC Facilities as required to optimize patient care and clinic operations.
- Other duties and responsibilities as assigned by the Head of the departments.
- Supervise and manage the team, including nurses, administrative personnel, and support staff including the staff duty rota.
- Oversee the scheduling of appointments and resource allocation.
- Monitor and manage the clinic's budget, including expenses, revenue, and financial reporting.
- Collaborate with finance and billing departments to ensure accurate billing, coding, and timely reimbursement.
- Identify cost-saving opportunities and implement efficient financial practices.
- Implement and monitor quality assurance programs to ensure the delivery of high-quality patient care.
- Collaborate with healthcare providers to optimize clinical processes and improve patient outcomes.
- Conduct regular audits to ensure compliance with clinical guidelines and standards.
- Foster a patient-centered environment by ensuring excellent customer service and patient satisfaction.
- Address patient concerns and complaints, working to resolve issues promptly and effectively.
- Implement initiatives to enhance the overall patient experience.
- Foster a positive and collaborative work environment, encouraging teamwork and communication.
- Collaborate with other healthcare professionals, departments, and other NMC Facilities as required to optimize patient care and clinic operations.
- Other duties and responsibilities as assigned by the Head of the departments.
- Bachelor's or Master's degree in healthcare administration, business administration, or a related field.
- Previous experience in clinic or healthcare management.
- Strong knowledge of healthcare regulations, billing practices, and clinical operations.
- Excellent organizational, leadership, and communication skills.


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