Clinic Manager
5 months ago
Position Overview:
Key Responsibilities:
- Provide strategic leadership and direction for the clinic, overseeing all aspects of operations, including clinical services, administration, and staff management.
- Develop and implement policies, procedures, and protocols to ensure compliance with regulatory standards, accreditation requirements, and best practices in healthcare delivery.
- Manage and optimize clinic resources, including staffing, facilities, equipment, and supplies, to ensure efficient and effective operation of clinical services.
- Recruit, hire, train, and supervise clinic staff, including physicians, nurses, administrative personnel, and support staff, fostering a culture of excellence, teamwork, and professionalism.
- Monitor and evaluate clinic performance, patient satisfaction, and clinical outcomes, implementing quality improvement initiatives and addressing areas for improvement as needed.
- Collaborate with healthcare providers, specialists, and allied health professionals to coordinate patient care, referrals, and multidisciplinary treatment plans, ensuring continuity of care and positive patient experiences.
- Oversee clinic scheduling, appointment management, and patient flow processes to optimize patient access, minimize wait times, and maximize clinic efficiency.
- Manage clinic finances, including budgeting, revenue cycle management, billing, and collections, to ensure financial sustainability and achieve budgetary targets.
- Develop and maintain relationships with key stakeholders, including patients, referring physicians, insurance providers, and regulatory authorities, to enhance the clinic's reputation and market presence.
- Stay updated on industry trends, regulatory changes, and advancements in healthcare technology and management practices, and incorporate relevant knowledge and innovations into clinic operations.
Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field; Master's degree preferred.
- years of experience in healthcare management or clinic administration, with a focus on clinic operations and staff management.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire teams, resolve conflicts, and foster a positive work environment.
- In-depth knowledge of healthcare regulations, accreditation standards, and best practices in clinical quality and patient safety.
- Experience working in a clinic setting, preferably in Abu Dhabi or the UAE, with knowledge of local healthcare market dynamics, regulations, and cultural considerations.
- Excellent organizational and problem-solving abilities, with the capacity to prioritize tasks, manage competing priorities, and make sound decisions in a fast-paced environment.
- Ability to communicate effectively in English; fluency in Arabic is highly desirable.
- Commitment to delivering high-quality patient care and customer service, with a patient-centered approach and a focus on continuous improvement.
- Demonstrated commitment to professional development and continuing education in healthcare management and leadership.
**Salary**: AED5,682.01 - AED20,345.36 per month
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