Female Clinic Manager- Aesthetic Clinic
2 weeks ago
A well estbalished clinic is looking for FEMALE clinic manager who can
3.1Manages all aspects of individual and all patients, customers of the concerned facility.
3.2 Manages all new avenues of service provision of the hospital.
3.3 Manages all socially related work of patients, when required.
3.4 Monitoring all Customer service, Tele sales, call center agents, patient service Executives in coordination with Clinic Supervisor.
3.5 Manages the call center and ensure proper functioning and continuous improvement in their services of appointment bookings.3.6 Monitoring all information desk personnel
3.7 Take corrective action in situations requiring immediate intervention, including interpretation and administration of clinic policy and work rules.
3.8 Intervene and problem solves for inter-/intra-departmental issues. Facilitate interdepartmental communication, negotiation and decision-making.
3.9 Obtain adequate facts and evaluates data to identify and intervene in actual and/or potential safety and risk management issues.
3.10 Document pertinent information, actions and decisions and communicates to appropriate leadership.
3.11 Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
3.12 Ensuring that all reports and deliverables are submitted on due dates.
3.13 Collaborate with clinical and support staff to faster delivery of quality care.
3.14 Maintain visibility with clinic staff through rounds.
3.15 Assist in evaluating and reassigning staff during crisis situations.
3.16 Provide on-site management of crisis situations to prevent or minimize disruption of services.
3.17 Optimize resources to maintain facility operations.
3.18 Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed
3.19 Function as on-site coordinator for internal/external disasters or other major events.
3.20 Supports continuous Quality Improvement. Develops and promotes appropriate standards of care.
3.21 Ensures that there is compliance with the JCI/ any audit requirements.
3.22 Provides direction for the clinic/ facility and ensures that corporate vision, mission and objectives are fulfilled. Inculcates and cultivates corporate values.
3.23 Demonstrates ability to see the big picture in terms of the strategic operational plan and the ability to monitor and direct processes to fulfill such plans.
3.24 Maintains confidentiality regarding patient information and regarding administrative matters of confidential nature.
3.25 Develops and promotes a fair administrative environment which is unbiased and apolitical.
3.26 Support clinical, operational and facility services throughout the entire clinic on a 24-hour basis.
3.27 Serves on Administrative and other Clinic committees as requested
Pay: AED10,000.00 - AED12,000.00 per month
**Experience**:
- Clinic Manager: 2 years (required)
**Language**:
- Arabic (required)
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