Home Finance Manager, Wpb

3 days ago

UAE, United Arab Emirates HSBC Full time

Job description**Home Finance Manager (0000KW1R)**
Some careers shine brighter than others.
If you are looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
In this role, you will:

- Manage our highest value clients with professionalism, client focus and a broad understanding of the fundamentals of Home Finance policy are critical to the success of the business.
- To acquire, develop and retain relationships with clients, working with the broader branch and direct teams to ensure achievement of the business performance measures and plan.
- Accountable for the assigned outcomes and need to ensure it is effectively run in line with the Target Operating Model (TOM)
- Acquire New To Bank (NTB) & Existing To Bank (ETB) clients in the UAE via effective contact strategy and delivery of the home finance sales process with a keen cross-sale awareness.
- Maximize customer satisfaction and business profitability by developing “Best in Class” Retail business, enhance and shape the customer experience while maintaining a balanced approach to risk & governance.
- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of the market.
RequirementsTo be successful in the role, you should meet the following requirements:

- Graduate degree is mandatory to secure UAE visa and work permit
- Proven experience in Home Finance services and/or retail sales experience or equivalent
- Relationship management experience with high-net-worth clients
- Strong technical skills in wealth management
- Strong communication, client focus and influencing skills
- Strong sales orientation, networking, and portfolio management skills
- Sound knowledge of home finance products and services and the client relationship management system
- Understanding of business banking client segment and wealth management products and services
- Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
- Able to communicate well in English and local languages
- Strong market knowledge of UAE property market and home finance offerings

You’ll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.

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