IT Support

6 months ago


Dubai, United Arab Emirates Ultimate General Trading Full time

We are looking for IT Support staff to assist the IT team/management in the day-to-day IT Operations of the company - PAN world i.e. Middle East, Europe, USA and India.

**Responsibilities**:

- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Generating sign ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed

**Job Types**: Full-time, Permanent

**Salary**: AED3,000.00 - AED5,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- IT Support: 1 year (required)

**Language**:

- English (required)


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