Zoho Implementation

5 days ago

Dubai, United Arab Emirates SAMSOFT IT SOLUTIONS L.L.C Full time

**Zoho Implementation / Support Executive**

**Responsibilities**
- Develop custom APIs, methods, and functions as a software developer
- Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho
- Effectively utilize Zoho modules features to automate various business processes
- Design, develop, and maintain custom Zoho functions and workflows; ensuring efficiency
- Review, proofread, and format all correspondence to ensure accuracy and completeness
- On-board and train users in data entry, data security procedures, reporting requirements, and develop and update training materials and resources
- Assist users in day to day questions or technical concerns
- Work with the Zoho support team to resolve any reported issues. Track issues and provide periodic updates
- Create custom tools and scripts to automate the manual business processes, within or outside of Zoho
- Maintain daily, weekly and monthly reports

**Requirements**:

- Custom Zoho development using Zoho Creator (Minimum 1 year experience)
- Development and implementation of Zoho Books, Zoho Inventory, Zoho CRM, Zoho Projects, Zoho Desk, Zoho People, Zoho Recruit and Creator, SalesIQ, preferable Zoho One platform (Minimum 1 year experience)
- Exceptional problem solving, organizational, and prioritization skills
- Ability to work independently and as a member of a team, including coordinating with all levels of management and staff
- Ability to plan and manage multiple tasks and projects with mínimal supervision
- Ability to maintain focus over an extended period
- Capable of troubleshooting - find answers and solutions and utilize resources when needed
- Detail-oriented and thorough in completing tasks
- Understands the importance of safeguarding all critical data, information, and communication.

**Schedule**

Monday - Friday; 10:30 to 19:00

Pay: From ₹20,000 per month to ₹30,000 as per experience

**Experience**:

- Zoho : 1 year (required)

**Language**:

- English (required)

1. Implementation, Administration and Configuration of Zoho Solutions Ecosystem Applications.

2. Support and Training to Users of the Zoho Solutions.

4. Documentation of the evidence of Support and Digitization evidence documentation.

5. Functionality tests and Quality Assurance in Developments.

7. Truly interested in Zoho and understanding how it can be implemented and used to improve business processes.
Requirements*
- Proven experience providing Technical Support in Zoho Ecosystem Applications. **You will be tested during the interview.**:

- Fluent English.
- A high degree of confidentiality and ethics, strong planning, highly organized, and decision-making skills, and problem-solving aptitude.
- You will work under a confidentiality agreement.

**Job Types**: Full-time, Permanent

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