HR Business Partner

1 month ago

Dubai, United Arab Emirates Serco Plc Full time

Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".
Your Opportunity
We’re seeking a dynamic HR Business Partner (HRBP) to drive our people strategy and collaborate closely with the Chief Operating Officer, Sector Operations Director, and Executive Leadership Team. In this pivotal role, you’ll ensure the sector's HR practices align with broader divisional and group strategies, playing a crucial part in shaping our people-centric success.
As an essential member of the team, you’ll lead HR for our Corporate and Transport sectors, providing expert guidance, mentorship, and coaching to leadership and peer groups. You’ll deliver a professional HR service to a £100M+ business, overseeing up to 1,000 geographically dispersed employees.
Based in our Dubai head office, you will also travel frequently to client sites across the UAE and KSA.
Key Accountabilities
Collaborate with the Sector Leadership Team to align the divisional/group people strategy with business objectives.
Evaluate the impact of HR initiatives, driving continuous improvement in engagement and participation.
Develop frameworks to support bids, ensuring contracts receive appropriate HR support.
Lead the review and implementation of talent, succession, and workforce plans.
Monitor HR performance against objectives, strategy, and budget targets.
Champion employee engagement initiatives across the sector.
Partner with the BD Team to resource and plan HR input for competitive bid processes, ensuring the business delivers highly competitive people solutions.
Design effective organisational structures and lead transformation projects.
Develop Nationalisation strategies to drive local talent at optimal costs.
Support upskilling programs and provide HR governance for bids.
Specific Requirements
Minimum of 5 years in senior HR management.
Expertise in reward policies, pay structures, and competitive compensation strategies.
In-depth knowledge of KSA and UAE HR practices.
Broad generalist HR experience, including reward, recruitment, OD, L&D, and employee relations.
Proven ability to deliver transformative change in complex environments.
Strong analytical skills to present data-driven business decisions.
Experience leading HR teams and supporting large-scale mobilisations and transitions.
Track record of delivering people solutions for bid activities.
Client-facing experience, ideally in the airports and transportation sectors.
What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

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