Customer Retention
7 months ago
Customer Retention
Join FxPro: an international fintech company for talented professionals.
We view each and every one of our employees as an indispensable part of the team. Join our growing international team with offices in Limassol, London, Monaco, Nassau & Dubai with 300+ FxPro employees of 22 nationalities.
**Responsibilities**:
- Focus on communicating with clients via outgoing phone calls for one of many reasons outlined by the head of the department.
- Contacting clients who have not yet completed their account verification; clients who are yet to provide documents or are required to provide additional/alternative documents to verify their profile.
- Contact clients with defined time frames who are trying but failing to fund their accounts via one of our offered methods. Supporting them with completing this process and offering/suggesting alternatives.
- Maintain relationships with higher value clients as needed to ensure the smooth continuation of business.
- Ensure client records are kept up to date and all communication and guidance provided to clients is recorded.
- Contact clients for any pending matters related to their accounts.
- Anything else that the head of the department deems necessary.
- Handling the tickets in the live chats in the designated languages
**Requirements**:
- Bachelor's degree in Business Administration or any related field
- Computer literacy with a good command of Google apps
- Ability to work under pressure, face constant challenges, adapt to changes.
- Keep pro-active position in running a business.
Job ID 266
-
Customer Retention Executive
7 months ago
Dubai, United Arab Emirates EARTHLINK INNOVATION GENERAL TR. Full timeJoin our dynamic team at Earthlink Innovations Trading LLC, a leading company in the UAE, as a Customer Retention Executive. We are seeking motivated individuals who are passionate about providing exceptional customer service and ensuring customer satisfaction. **Responsibilities**: - Build and maintain strong relationships with existing customers to...
-
Retentions Executive
5 months ago
Dubai, United Arab Emirates The Cigna Group Full timeResponsible for supporting and handling Sales & Renewals via incoming queries from web based customers, brokers and intermediaries to meet their needs and complete the sale where appropriate. You will also be responsible for generating sales through outbound calls to leads generated via the web-site, broker quote tool and developing relationships with...
-
Marketing Growth Retention
3 months ago
Dubai, United Arab Emirates Ilqah Full timeDevelop and manage loyalty programs to increase customer engagement, repeat purchases and customer lifetime value (CLTV). - Analyze customer behavior and segmentation to design targeted retention campaigns that address churn risks and improve engagement. - Run customized CRM campaigns for different customer segments, ensuring the right message arrives at the...
-
Turkish Speaking Customer Retention Officer
7 months ago
Dubai, United Arab Emirates FxPro Full time**Join FxPro**: an international fintech company for talented **pro**fessionals. We are always on the lookout for individuals who can perform and excel in a dynamic and innovative working environment. We view each and every one of our employees as an indispensable part of the team. Join our growing international team with offices in Limassol, London, Monaco,...
-
Retentions Tmr
6 months ago
Dubai, United Arab Emirates The Cigna Group Full time**Loyalty Team Retentions Representative** **Earn an uncapped & competitive bonus and join a growing international healthcare insurance company!** **In order to service our international client base, you must be able to work various shift patterns during a 24-hour working day, 7 days per week.** **About Cigna**: Do you love speaking to customer to help...
-
Retention/ Customer Support Forex and Cfd
9 months ago
Dubai, United Arab Emirates GBE Brokers Ltd Full time**Job Title**: Retention / Customer Support Forex and CFD (Arabic Speaker) **Language**:Native Arabic speaker with proficiency in English is a must **Location**: Business bay Dubai, United Arab Emirates **Company**: GBE Brokers - Dubai Branch **Job Type**: Full-time **About us**: GBE Brokers is a leading financial services provider specializing in forex...
-
Admissions and Retention Officer
3 months ago
Dubai, United Arab Emirates Science Xplorers Full timeWe are looking for an admission and retention officer. Your role would be to manage customer service, re-enrollments, scheduling for students classes, engage with faculty and parents whenever there is any intervention needed. Marketing our products to walkin. This role is a very key role in the organisation and requires someone who is keen to grow with...
-
Female Client Retention
21 hours ago
Dubai, United Arab Emirates Paragon Continental Migration Full timeKey Requirements: Designation: FEMALE - Client Retention Executive Language: English and Hindi Gender: Female Only **Salary**: AED 3500 - AED 3700 Work Location: Dubai, UAE Job Requirements: Customer Retention : 1 Year Customer Service: 1 Year Immediate Joining **Job Type**: Permanent (Full Time) **Job Types**: Full-time, Permanent **Salary**:...
-
Retention - Account Manager (Experienced)
7 months ago
Dubai, United Arab Emirates Excel Sunny Marketing Management L.L.C Full time_As a Retention Account manager, you will be responsible for managing and nurturing relationships with our existing clients to drive customer retention and loyalty. You will work closely with our customers to understand their needs, address any concerns, and proactively identify opportunities to enhance their experience with our products/services. Your...
-
Forex Agents for Retention
3 days ago
Dubai, United Arab Emirates Terahertz Marketing Full time**Job description** **Qualification and Requirements**: - **Hindi Speaker is a MUST**: - **Previous FOREX industry experience is a MUST ( at least 3 Years )**: - Excellent communication and interpersonal skills - Ability to handle difficult clients with empathy and patience - Proven experience as a tele sales agent and call center agent with the skill to...
-
Retention/crm Marketing Executive
9 months ago
Dubai, United Arab Emirates Clearstate Pte. Ltd Full time**Introduction**: - The Economist_ is a leading source of analysis on international business and world affairs, published weekly in print and digital editions, and daily through our apps and websites. We deliver our information through a range of formats, from newspapers and magazines to conferences, films and audio. What ties us together is the objectivity...
-
Collection Officer(Activation
2 weeks ago
Dubai, United Arab Emirates Surani Group Full timeCommunicating with customers and sales representatives. - Analyzing customer behavior. - Gathering information about customer complaints. - Developing aggressive retention strategies based on customer feedback. - Negotiating with customers to renew contracts and retain business. - Meeting with the sales team to propose customer retention solutions. - Writing...
-
Digital Retention Manager
7 months ago
Dubai, United Arab Emirates JTI - Japan Tobacco International Full timeWe’re JTI, Japan Tobacco International and **we believe in freedom**. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our **consumers to choose from**. It’s how we’ve grown to be present in 130 countries. But our business isn’t just...
-
Japanese Speaking Retention Representatives
7 months ago
Dubai, United Arab Emirates qualified Full timeposting on behalf of my friend JAPANESE SPEAKING RETENTION REPRESENTATIVES JOB ALERT IN DUBAI, UAE We operate call centers in various languages and hire the best talents in the sales field. Our office is located in the heart of the Business Bay in Dubai, UAE and we are expanding as we speak, adding more talents to our fast-growing family. We are looking...
-
Customer Retention Officer
7 months ago
Dubai, United Arab Emirates FxPro Full time**Join FxPro**: an international fintech company for talented **pro**fessionals. We are always on the lookout for individuals who can perform and excel in a dynamic and innovative working environment. We view each and every one of our employees as an indispensable part of the team. Join our growing international team with offices in Limassol, London, Monaco,...
-
Retention Marketing Manager
7 months ago
Dubai, United Arab Emirates Valsense Full time**Retention Marketing Manager/Assistant Manager** **Responsibilities**: - Work with the internal Marketing, Product and BI team to plan and execute campaigns that drive player engagement and revenue. - To create journeys for existing users which help engage them more and bring them back to the platform along with generating higher revenue and continuous...
-
Retention Marketing Coordinator
21 hours ago
Dubai, United Arab Emirates Fresh Prints Full time**Drive growth at one of the fastest-growing companies in America**: Hi, I'm Faiza—the Hiring manager. If you look at my LinkedIn - you'll notice I've hopped around at the same company. This was because I asked my manager to help me figure out what I liked and what I was good at. After 3 years of that, I've found myself at an interesting spot. When I say...
-
Retention Executive
21 hours ago
Dubai, United Arab Emirates Deriv Full timeJob Information Job Opening ID - ZR_1618_JOB Industry - Marketing & Global Partnerships City - Dubai Country - United Arab Emirates You’ll be right at the heart of our mission, ensuring our customers stay our customers! You’ll be the go-to person for managing customer lifecycles, developing strategies to maximise customer loyalty, and immersing...
-
Forex Agents for Conversion and Retention
5 months ago
Dubai, United Arab Emirates Terahertz Marketing Full timeTerahertz Call Center Dubai is looking for highly motivated and experienced Tale sales team leaders, conversion and retention agents to join our team. **Requirements**: - **Previous industry experience is a MUST**: - **Minimum 1 year experience for conversion and 2 years experience for Retention**: - **HINDI IS A MUST**: - Excellent communication and...
-
Retention - Account Manager (Forex/stock Market
7 months ago
Dubai, United Arab Emirates Excel Sunny Marketing Management L.L.C Full time_As a Retention Account manager, you will be responsible for managing and nurturing relationships with our existing clients to drive customer retention and loyalty. You will work closely with our customers to understand their needs, address any concerns, and proactively identify opportunities to enhance their experience with our products/services. Your...