Retention Executive
24 hours ago
Job Information
Job Opening ID
- ZR_1618_JOB
Industry
- Marketing & Global Partnerships
City
- Dubai
Country
- United Arab Emirates
You’ll be right at the heart of our mission, ensuring our customers stay our customers You’ll be the go-to person for managing customer lifecycles, developing strategies to maximise customer loyalty, and immersing yourself in analysing and interpreting complex data sets to draw actionable insights. You should have a keen eye for detail, a flair for creative problem-solving, and the ability to turn dry data into compelling action plans. If terms like ‘customer churn,’ ‘retention rates,’ and ‘customer loyalty’ get your heart racing, you might be the perfect fit for us.
**Your challenges**
- Develop strategies to ramp up customer engagement and growth via multi-channel integrated campaigns.
- Harness customer attributes — demographical, behavioural, transactional — to carve out effective customer journeys.
- Conduct A/B and multivariate tests, and audit customer communications to increase campaign effectiveness.
- Monitor performance, gather feedback, and sharpen customer targeting to boost our campaigns.
- Iterate optimisation approaches on the fly (hypothesise, design, test, measure), pull out actionable insights, and dream up new experiment ideas.
- Analyse key metrics like a pro, report progress against goals, and liaise with cross-functional teams to keep everyone in the loop.
**Requirements**:
- 2+ years of experience in any B2C product domain
- Bachelor’s or Master’s degree in marketing, engineering, statistics or a related field
- Experience in customer lifecycle marketing, campaign management, or customer value management
- Proficiency in marketing automation technologies, such as Clevertap, Customer.io, Moengage, Netcore, Marketo, Adobe Campaign, or similar software
- Deftness in using analytical and database tools, such as Advanced Excel, Adobe Analytics, Google Analytics, Amplitude, etc.
- Strong visual communications skills, including the ability to simplify complex concepts and data
- Technical aptitude and keenness to learn new practices and tools
- Excellent spoken and written English communication skills
**What’s good to have**
- Work experience in a fintech organisation
- Experience with multi-site collaboration over different time zones
**Benefits**:
- Market-based salary
- Annual performance bonus
- Medical insurance
- Housing and transportation allowance
- Casual dress code
- Work permit
- A chance to work with top talent from across the globe (70+ nationalities)
- Ample team-building and bonding activities
- Great overseas travel opportunities
-
Retentions Executive
5 months ago
Dubai, United Arab Emirates The Cigna Group Full timeResponsible for supporting and handling Sales & Renewals via incoming queries from web based customers, brokers and intermediaries to meet their needs and complete the sale where appropriate. You will also be responsible for generating sales through outbound calls to leads generated via the web-site, broker quote tool and developing relationships with...
-
Customer Retention Executive
7 months ago
Dubai, United Arab Emirates EARTHLINK INNOVATION GENERAL TR. Full timeJoin our dynamic team at Earthlink Innovations Trading LLC, a leading company in the UAE, as a Customer Retention Executive. We are seeking motivated individuals who are passionate about providing exceptional customer service and ensuring customer satisfaction. **Responsibilities**: - Build and maintain strong relationships with existing customers to...
-
Retention/crm Marketing Executive
9 months ago
Dubai, United Arab Emirates Clearstate Pte. Ltd Full time**Introduction**: - The Economist_ is a leading source of analysis on international business and world affairs, published weekly in print and digital editions, and daily through our apps and websites. We deliver our information through a range of formats, from newspapers and magazines to conferences, films and audio. What ties us together is the objectivity...
-
Female Client Retention
24 hours ago
Dubai, United Arab Emirates Paragon Continental Migration Full timeKey Requirements: Designation: FEMALE - Client Retention Executive Language: English and Hindi Gender: Female Only **Salary**: AED 3500 - AED 3700 Work Location: Dubai, UAE Job Requirements: Customer Retention : 1 Year Customer Service: 1 Year Immediate Joining **Job Type**: Permanent (Full Time) **Job Types**: Full-time, Permanent **Salary**:...
-
Retention Marketing Manager
7 months ago
Dubai, United Arab Emirates Valsense Full time**Retention Marketing Manager/Assistant Manager** **Responsibilities**: - Work with the internal Marketing, Product and BI team to plan and execute campaigns that drive player engagement and revenue. - To create journeys for existing users which help engage them more and bring them back to the platform along with generating higher revenue and continuous...
-
Digital Retention Manager
7 months ago
Dubai, United Arab Emirates JTI - Japan Tobacco International Full timeWe’re JTI, Japan Tobacco International and **we believe in freedom**. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our **consumers to choose from**. It’s how we’ve grown to be present in 130 countries. But our business isn’t just...
-
Retention Marketing Coordinator
24 hours ago
Dubai, United Arab Emirates Fresh Prints Full time**Drive growth at one of the fastest-growing companies in America**: Hi, I'm Faiza—the Hiring manager. If you look at my LinkedIn - you'll notice I've hopped around at the same company. This was because I asked my manager to help me figure out what I liked and what I was good at. After 3 years of that, I've found myself at an interesting spot. When I say...
-
Telesales & Retention Executive
2 weeks ago
Dubai, United Arab Emirates Edara Full time**Job Purpose: -** The purpose of this position is to handle outbound calls activities and to ensure high customer experience is for all du products and services (Fixed & Mobile). **Key Accountabilities: -** - Achieve target productivity and quality scores in order to meet customer experience and KPI goals. - Deliver against cross-selling/up-selling...
-
Pa / House Manager, Family Office - Dubai
7 months ago
Dubai, United Arab Emirates AP Executive Full timeNew - Location: Dubai - Salary: £2.9k - 4.8k per month + benefits per month - Job Type:Permanent Posted about 1 hour ago AP Executive have been assigned to assist a prominent family office based in Dubai who are seeking a personal assistant / house manager for immediate employment. The role is to maintain the smooth running of the household and oversee...
-
User Growth and Retention
5 days ago
Dubai, United Arab Emirates XT.COM Exchange Full timeXT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Singapore, Seoul and other countries and regions, and its business covers the world.XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety...
-
Fiduciary Manager, Family Office
7 months ago
Dubai, United Arab Emirates AP Executive Full timeLocation: Dubai - Salary: Market related per year - Job Type:Permanent Posted about 8 hours ago A successful private office with a multi-Family business attached are looking for a fiduciary manager to join its small team, based in the centre of Dubai. The role will be reporting to the Head of Family Office. You must possess either STEP or ICSA...
-
Vice President Contract Logistics
9 months ago
Dubai, United Arab Emirates LOGISTICS EXECUTIVE GROUP Full timeOur long-term client is a global logistics & freight specialist, they seek a highly skilled & experienced Vice President - Contract Logistics based in Dubai. **Key Responsibilities**: Develop and execute the comprehensive strategy for contract logistics, encompassing planning, execution, and continuous improvement initiatives. Foster and cultivate strong,...
-
Investment Reporting Analyst, Family Office, Dubai
6 months ago
Dubai, United Arab Emirates AP Executive Full timeLocation: Dubai - Salary: Market related - Job Type:Permanent Posted about 9 hours ago **Are you an Investment Analyst with 3 years’ experience ideally in a funds environment, holding CFA Level 2 or 3 and already based in Dubai City, then this role could be for you!** Our client, a Family Office in Dubai, has appointed us as sole agents to seek a...
-
Tele Sales Floor Manager and Retention Executive
7 months ago
Dubai, United Arab Emirates Terahertz Marketing Full time**Requirements**: - **Previous industry experience is a MUST**: - **Minimum 5 years experiences for Floor Manager and 2 years experience for Retention**: - **ENGLISH AND HINDI IS A MUST**: - Excellent communication and interpersonal skills - Ability to achieve sales targets - Keep up do date with market trends and news to provide clients with accurate...
-
Vice President/relationship Manager, Wealth
7 months ago
Dubai, United Arab Emirates AP Executive Full timeNew - Location: Dubai - Salary: Competitive per year - Job Type:Permanent Posted about 4 hours ago A well-regarded Asset manager is looking to add to its growing team and hire a Relationship manager. The business offers its clients a wide range of products and has an excellent network of contact across the region. The asset manager boasts a very strong and...
-
Marketing Executive
24 hours ago
Dubai, United Arab Emirates National Medical Center - Dental Clinic Full timeNational Medical Center in Satwa is looking for a Female Marketing Executive(CRM), to be in charge of managing CRM programs and lead channels. As we continue to expand structurally, we are looking for a Marketing Executive to specialize in client relations and digital media marketing. Position: Marketing Executive(CRM) **Job Duties**: - Manage...
-
Customer Relations and Retention Executive
1 week ago
Dubai, United Arab Emirates Fixperts Contracting LLC Full timeJob description We are looking for a Customer Relations and Retension Executive, who deals with ordering, structuring, and bringing in the management's attention to a major incident or a problem, which has escalated beyond its limits. To work in a team and their main responsibility is to provide assistance to the customer Service Team by prioritizing and...
-
Account Executive- Sales/retention
7 months ago
Dubai, United Arab Emirates Ventures Middle East Full timeVentures Onsite is currently looking to hire an** Account executive (Sales).** **Scope of work**: To drive successful utilization of the product and deliver continued value to the clients and drive long term account satisfaction and growth. **_ Roles and Responsibilities_** - Serve as the primary point of contact for customers - Driving high customer...
-
Sales Executive
7 months ago
Dubai, United Arab Emirates 360 Comms Marketing Agency Full time360 COMMS is looking for a full-time Sales Executive to join our team on-site in Dubai, United Arab Emirates. The Sales Executive will be responsible for generating new business opportunities, building and maintaining strong client relationships, and closing deals. The Sales Executive will also work closely with the account management team to ensure client...
-
Marketing Executive
2 months ago
Dubai, United Arab Emirates Pro Press Laundry Services LLC Full timeAt Pro Press Laundry Services LLC, a start-up laundry services provider, we need a creative and results-driven Marketing Executive. The ideal applicant will create and implement marketing strategies to increase brand exposure, customer acquisition, and revenue. This role requires creativity, excellent communication skills, and a deep understanding of digital...