Current jobs related to Digital Retention Manager - Dubai - JTI - Japan Tobacco International


  • Dubai, United Arab Emirates Etisalat UAE Full time

    Job Responsibilities:Responsible for fostering strong relationships with our OTT SVOD and AVOD platform's users, driving engagement, and implementing strategies to retain existing customers. This role is pivotal in creating a positive user experience, increasing user loyalty, and reducing churn through targeted engagement initiatives and retention...


  • Dubai, United Arab Emirates Etisalat UAE Full time

    Responsibilities:Responsible for fostering strong relationships with our OTT SVOD and AVOD platform's users, driving engagement, and implementing strategies to retain existing customers. This role is pivotal in creating a positive user experience, increasing user loyalty, and reducing churn through targeted engagement initiatives and retention...


  • Dubai, United Arab Emirates Etisalat UAE Full time

    Responsibilities:Responsible for fostering strong relationships with our OTT SVOD and AVOD platform's users, driving engagement, and implementing strategies to retain existing customers. This role is pivotal in creating a positive user experience, increasing user loyalty, and reducing churn through targeted engagement initiatives and retention...


  • Dubai, United Arab Emirates Vybinex Digital Solutions Full time

    Job Summary: The Digital Marketing Manager will be responsible for overseeing the day-to-day operations of our digital marketing team, ensuring the smooth execution of campaigns, and driving the strategic vision of our digital marketing efforts. This role requires a combination of strategic thinking, leadership skills, and hands-on experience in digital...


  • Dubai, United Arab Emirates Horizontal Digital Full time

    **Horizontal Digital** is an experience-forward digital consultancy. We help organizations meet ever-increasing customer expectations and set the bar higher. We offer unique opportunities as a boutique firm on a global scale, and we deliver on this promise by putting customers at the absolute center of everything we do, helping them build more robust...


  • Dubai, United Arab Emirates Tryin Digital Full time

    Job description We are looking for an experienced and result-driven Digital Marketing Executive to join our awesome marketing team! As a Digital Marketing Executive at our company, you will be responsible for setting up, implementing and managing the overall company's digital marketing strategy. We are expecting you to have experience and a big passion for...


  • Dubai, United Arab Emirates Tryin Digital Full time

    Job description We are looking for an experienced and result-driven Digital Marketing Executive to join our awesome marketing team! As a Digital Marketing Executive at our company, you will be responsible for setting up, implementing and managing the overall company's digital marketing strategy. We are expecting you to have experience and a big passion for...

  • Digital Strategist

    4 weeks ago


    Dubai, United Arab Emirates Horizontal Digital Full time

    At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we...

  • Digital Merketing

    3 weeks ago


    Dubai, United Arab Emirates 10X Digital Full time

    We are a fast-paced digital marketing agency, passionate about delivering innovative marketing solutions for our clients. We are looking for a mid-level **Performance Media Specialist** to join our dynamic team. If you’re someone with a strong background in paid media campaigns and digital advertising, particularly Google Ads, this role could be a great...


  • Dubai, United Arab Emirates VOUS Digital Full time

    About the Digital Media Specialist position The Digital Media Specialist will lead our marketing efforts using new media and digital tools. If you can efficiently and creatively handle various online marketing tools, including websites, podcasts and blogs, this position is for you. You will work with a variety of teams to coordinate our marketing,...


  • Dubai, Dubai, United Arab Emirates JTI Full time

    Company OverviewWe are JTI, a global leader in the tobacco industry, driven by our vision of creating a world where freedom and choice thrive. With a presence in over 130 countries, we're committed to innovation, sustainability, and people empowerment.Job DescriptionThe CRM & Retention Manager role is crucial in designing and executing data-driven strategies...


  • Dubai, United Arab Emirates Caliberly Full time

    We are hiring a Digital Marketing Manager for a leading organization specializing in innovative applications and gaming solutions. The ideal candidate will have a proven track record in B2C marketing with significant experience in gaming applications or related industries. This role demands a dynamic individual capable of driving growth through creative...


  • Dubai, United Arab Emirates Trustline Digital Full time

    **Job Title**: Digital Marketing Intern **Location**: Dubai, UAE **Duration**: 3 Months **About Trustline Digital**: Trustline Digital is at the forefront of digital marketing, providing data-driven solutions that power business success. Our commitment to quality, transparency, and results differentiates us in the industry. As a quantitative digital...


  • Dubai, United Arab Emirates Enum Digital Full time

    **Join Enum Digital, Dubai's Premier Digital Experiential Marketing Agency!** Internship Opportunity **About Us**: Enum Digital leads the charge in digital marketing, aiding global businesses with top-tier software solutions and unparalleled marketing services. Our 100+ member team operates from offices in Dubai, Muscat, Middletown, &...


  • Dubai, United Arab Emirates AIMS Digital Marketing Full time

    We are looking for an experienced Male or Female applicant preferably Arabic speaking with result-driven Sales Manager to join our marketing team! Digital marketing strategies are extremely important for our company's success, so your role will play a crucial role in achieving our business goals and objectives. We are expecting you to have at least 2...


  • Dubai, United Arab Emirates Enum Digital Technology Full time

    **About Company**: We Enum Digital ( Digits that Define Growth ) are a fast-growing and well-reputed Dubai's 1st Digital Experiential Marketing Agency. We Activate Businesses & Brands for Digital Change and help Global Organizations and Businesses procure cost-effective, reliable, and world-class software solutions, digital designs, and marketing services....


  • Dubai, United Arab Emirates Bitunix Fintech LLC Full time

    **About the Job**: Bitunix is a rapidly growing cryptocurrency trading platform, dedicated to providing seamless and secure trading experiences for users worldwide. Our mission is to **drive innovation, security, and accessibility in digital asset trading**. Are you passionate about **digital marketing and cryptocurrency**? Do you thrive in **data-driven...


  • Dubai, Dubai, United Arab Emirates Etisalat UAE Full time

    Responsible for fostering strongrelationships with our OTT SVOD and AVOD platform's users,driving engagement, and implementing strategies to retain existingcustomers. This role is pivotal in creating a positive userexperience, increasing user loyalty, and reducing churn throughtargeted engagement initiatives and retentioncampaignsDevelop and execute...


  • Dubai, United Arab Emirates Bloxsoft Digital Full time

    We are looking for a motivated **Assistant Digital Marketing Executive** to support our marketing team in executing online campaigns, managing social media, optimizing content, and analyzing performance metrics. If you have a passion for digital marketing and a keen eye for trends, this role is for you! **Key Responsibilities**: - Assist in planning and...


  • Dubai, United Arab Emirates Etisalat UAE Full time

    Responsible for fostering strongrelationships with our OTT SVOD and AVOD platform's users,driving engagement, and implementing strategies to retain existingcustomers. This role is pivotal in creating a positive userexperience, increasing user loyalty, and reducing churn throughtargeted engagement initiatives and retentioncampaignsDevelop and execute...

Digital Retention Manager

1 month ago


Dubai, United Arab Emirates JTI - Japan Tobacco International Full time

We’re JTI, Japan Tobacco International and **we believe in freedom**. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our **consumers to choose from**. It’s how we’ve grown to be present in 130 countries.

But our business isn’t just business. Our business is our people. Their talent. Their potential. We believe **when they’re free** to be themselves, grow, travel and develop, **amazing things can happen for our business**.

That’s why our employees, from around the world, choose to be a part of JTI.** It is why 80% of employees feel happy working at JTI.** And why we’ve been awarded **Global Top Employer status, ten years running**.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

**Digital Retention Manager**

**What this position is about - Purpose**

The Digital Retention & Advocacy Manager, will be responsible for driving strategy to onboard, engage and retain active consumer profiles. your efforts will be primarily focused on achieving the volume, rate and lifetime value potential of our consumer base. The role will interact with marketing and sales teams, digital acquisition, retention, and data & analytics teams to impact the full consumer lifecycle and improve business outcomes.

**What will you do - Responsibilities**:

- **Retention and Advocacy plan**:

- Build the Retention journey and the loyalty strategy to reduce churn and push the advocacy
- Must perfectly know the targeted consumers and understand their behavior to identify significant additional retention opportunities
- Collaborate with local brand teams and Global DBU Product teams to continuously develop and improve campaign messaging, positioning and content
- Work closely digital operational hub to amplify local digital initiatives
- Be aware of digital multichannel marketing trends and what the competition is doing in the space
- **CRM & Campaign management**:

- Manage the CRM strategy including data collection, Data segmentation and marketing automation
- Work closely with global support team to set up the automated journey and locally with Brand and acquisition manager to define the target segments for which a tailor-made communication should be built
- Manage social campaigns, including briefing, uploading campaigns, testing, publishing, and ongoing optimization
- Day to day management and localization of all aspects of campaign development
- **Data Management and testing**:

- Use data analytics and testing to optimize messaging for potentially churning profiles and introducing strategies to retain them or quickly reacquire.
- High level of collaboration with Data Science team in mapping journeys, identify potential gaps and space for improvements.
- Collaborate with local brand teams and Global DBU Product teams to continuously develop and improve campaign messaging, positioning and content.
- Understand all metrics and their contribution to achieving acquisition goals and objectives to enable all aspects of the foundational channel marketing efforts supporting identity resolution, lead gen, acquisition, retention, win back and engagement of digital customers
- **Analysis & Optimization**:

- Ensure robust Consumer Data strategy with solid content plans and constant CDP optimization. Analyze and interpret data to steer online directions and maximize retention.
- Perform the needed tests (i.e., A/B testing) and analyze the efficiency of a journey or/and a campaign
- Assess the effectiveness and accuracy of new campaigns and stay on top of industry trends and changes
- Continuously optimize results by utilizing a data centric approach that will power a test and learn process
- Assess the effectiveness and accuracy of new campaigns and stay on top of industry trends and changes
- **Budget**:

- Execute digital budget. Provides input for planning the budget according to agreed Masterplan. Monitors and control the digital budget line regularly to ensure optimal ROI.
- Collaborate with internal stakeholders to ensure on-time and on-budget delivery of desired results

**Whom are we looking for - Requirements**:

- Bachelor’s degree in marketing, Statistics, Mathematics, Computer Science, or another quantitative field preferred
- 4-5 years of relevant experience in Digital Marketing Strategy in B2C of FMCG, marketing based on data, delivering B2C engagement and retention results and performing A/B testing and reporting results
- Track record of success using problem-solving skills based on data and industry best practices
- Well-versed in most if, not all forms of digital channels, demonstrating strong analytical skills
- Strong numerical skills and commercial acumen
- Strong reporting skills and confidence to present cases to support your decisions and future strategies.
- Strong communication and relationship building skills
- Experience