Customer Support Officer
2 days ago
The role:_
Vacancy: Sales Support Officer
IHC Holland LLC a multinational organization (part of Royal IHC) is looking for a Sales Support Officer. Do you have a keen eye for detail? Do you like to work in a large dynamic team? And are you not afraid to get what you need to succeed? Then read on below.
In this technical and commercial demanding role, you will be responsible for:
- the quick and excellent execution and follow up of incoming client requests, in line with operations and sales processes and service level agreements, in order to optimize the service to customers in terms of cost, speed and quality and to contribute to high customer satisfaction and retention at IHC Holland LLC with business opportunities.
- You will work closely with colleagues in the Sales department, and report to the General Manager.
- In this role you will be based full-time in Dubai, United Arab Emirates
- Your daily tasks include dealing with both internal and external stakeholders with a combination of making accurate commercial cost calculations as per IHC’s costing methods and procedures creating quotations as per the customer requirements and within IHC’s guidelines, and processing spare part requests/orders from quotation through to delivery.
To be eligible for the position of Sales Support Officer you must have:
- Bachelor’s degree
- At least three to five years of professional experience in sales support, cost calculation (or a similar function).
- Fluent in English both written and verbal and knowledge of Dutch and/ or Arabic.
- Knowledge of organizations with a global customer base.
- Experience using Microsoft Office, ERP Systems and IFS (desirable).
- Experience with structured and organized work that involves a high level of data.
- Be able to liaise with stakeholders.
- Knowledge and experience of offshore, dredging, and heavy industry (desirable).
Royal IHC offers you:
- A great opportunity to contribute to the future of the maritime industry
- Alongside a competitive salary.
- Personal development budget.
- Flexible working hours.
- Our offer:_
Royal IHC offers you a challenging job within a successful and dynamic company with a reputation for being a worldwide leader in technological innovation. In addition, we offer you a competitive salary and professional development opportunities.
- About IHC:_
Royal IHC (IHC) is the global market leader in the construction of specialized ships for wet mining and dredging activities, and an important player in the field of complex custom-built offshore ships. However, we do not stop there. For every ship, we also develop advanced equipment that is integrated seamlessly. In addition, we offer life-cycle support to our customers, which is available worldwide and for the lifetime of our products. If you look at our customer base, you will find prominent dredging companies, oil and gas conglomerates, offshore contractors and national governments. With offices worldwide, IHC has an international orientation. Today we have 3,000 colleagues working in various locations across The Netherlands and overseas.
- Interested?_
+31 (0)88-015 4444
.
-
Administrative Assistant
4 months ago
Dubai Silicon Oasis, United Arab Emirates Teckvisor's Customer Full timeAs an Executive Assistant, you will be a crucial member of our dynamic web design and marketing team, providing administrative support between team and the founder. Your role will involve managing a busy schedule, coordinating meetings, handling correspondence, and ensuring the smooth operation of the office. **Qualifications and Skills** - Strong...
-
Customer Support Officer
6 days ago
Dubai, United Arab Emirates Devsai Human Resource Consultancy Full timePosition - Customer Support Officer Gender - Male/Female Job Location - Dubai Salary - AED 3000 + AED 1000 or Food Accommodation - Provided By Company Transportation - Provided By Company Food - Provided By Company Working Hours - 12 + Overtime Call/WhatsApp for Interview Schedule - +971 50 715 7063 Address - Bait Al Nahda, Office No 404, Al Nahda 2, Near...
-
Customer Support Officer
1 week ago
Dubai, United Arab Emirates Fast Zone Full timeUrgent hiring Customer support officers required in Dubai Typing speed 30 Must be fluent in English **Salary**: 3000AED+ 1000 food Visit visa extension Accomodations and transportation will be provided by the company Working hours 12 hours **Salary**: AED3,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to...
-
Customer Service Agent
2 months ago
Dubai, United Arab Emirates Altius Customer Service Full time*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...
-
Customer Support/office Coordinator
3 weeks ago
Dubai Marina, United Arab Emirates IFLW Concept Full timeWe are looking for a proactive and organized **Customer Support & Office Coordinator** to join our team. This role is integral to our operations and involves a mix of customer interaction, administrative tasks, and order fulfillment. If you are detail-oriented, customer-focused, and thrive in a dynamic environment, we’d love to hear from you! **Key...
-
Customer Support Officer
6 days ago
Dubai, United Arab Emirates Innovation Factory Full time**Social Media Support Officer** Innovation Factory is an IT firm that focuses on blockchain based solutions. With a rapidly growing team, the company has designed an entire ecosystem to bring everyday users closer to the technological advancement brought about by blockchain tech. The digital ecosystem comprises of a number of unique digital...
-
Customer Support/office Coordinator
3 weeks ago
Dubai Marina, United Arab Emirates IFLW Concept Full time**Customer Communication**: We are looking for a proactive and organized **Customer Support & Office Coordinator** to join our team. This role is integral to our operations and involves a mix of customer interaction, administrative tasks, and order fulfillment. If you are detail-oriented, customer-focused, and thrive in a dynamic environment, we’d love to...
-
Customer Service Support Officer
4 months ago
Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCustomer Service Support Officer **Role**:Customer Servicer Support Officer **Location**: Dubai - Emaar Business Park **Role Purpose**: Deliver Excellent customer service in accordance with agreed standards. **Key Accountabilities of the role**: - Opening and closing applicant on time. Ensure proper implementation and - up with timely. - Perform...
-
Customer Support
1 month ago
Dubai, United Arab Emirates Splash Software LLC Full time**Overview**: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We’re looking for someone with strong technical knowledge, excellent communication skills,...
-
Recovery Officer& Customer Support
7 months ago
Dubai, United Arab Emirates Prime Migration Full timeWalk In interview - OFFICE 503, ICON TOWER, BARSHA HEIGHTS Should be Available to join Immediately. Recovery Officer Responsibilities: - Keep tracking outstanding debts - Plan course of action to recover owed money - Update account status and database regularly - Handle customers' questions or complaints - Negotiate payoff deadlines and payment plans -...
-
Customer Support Officer
7 months ago
Dubai, United Arab Emirates Tickmill Full timeAre you looking for the next professional opportunity that will challenge and advance your career? Join our team now! **About Tickmill.** Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives...
-
Customer Support Officer
3 months ago
Dubai, United Arab Emirates FxPro Full timeCustomer Support Officer (Turkey) Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over 400 employees representing 22 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member...
-
Customer Support Associate
2 days ago
Dubai, United Arab Emirates IT Connections Full time**Customer Support Administrator** The Customer Service will report to the Technical Manager and will provide administrative support to the Services team / organization, manage office functions including: Job Order coordination, managing the Repair collection/dispatching,, database management, daily office operations, coordination of commercial matters,...
-
Customer Support Associate
6 days ago
Dubai, United Arab Emirates Versatile Consultancy Full timeSeeking smart, aggressive customer support associates for online support to our customers. The primary duties for the job includes - Providing online support including telephonic and chat support to the clients - Listening to customers’ concerns and handling complaints and returns. - Giving detailed explanations of services or products. - Being part of...
-
Customer Support Representative
7 months ago
Dubai, United Arab Emirates Iyanli Full timeWe are currently seeking a dedicated and empathetic Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Provide accurate information about products,...
-
Customer Support Representative
7 months ago
Dubai, United Arab Emirates TNC IT Solutions Full timeA **Customer support representative **supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services and features. - **This job requires full-time presence at the office and rotational...
-
Customer Support Executive
8 months ago
Dubai, United Arab Emirates Iyanli Full timeWe are currently seeking a proactive and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries and issues in a timely and efficient manner. **Responsibilities**: - Provide accurate information and...
-
Customer Support Representative
1 week ago
Dubai, United Arab Emirates Current Job Openings at HitPixel Full time**HitPixel is a technology-centric marketing powerhouse creating digital success stories since 2003. We use breakthrough technology to create, promote, and monetize digital products and solutions worldwide.** Our success comes from investing heavily in online user acquisition. We systematically research, test, and innovate new ways to maximize the LTV of...
-
Customer Support Representative
7 months ago
Dubai, United Arab Emirates Oneztech Full time**Responsibilities**: - Provide accurate information about products and services. - Troubleshoot and resolve customer issues efficiently. - Document and update customer records in the database. - Follow up with customers to ensure their issues are resolved. - Escalate complex issues to appropriate departments when necessary. - Maintain a high level of...
-
Customer Support Executive
2 months ago
Dubai, United Arab Emirates Innovation Factory Full time**Job Description: Female Customer Support Executive (UAE)** **Position**: Customer Support Executive **Location**: United Arab Emirates (UAE) **Visa Status**: Own/Spouse Visa **Type**: Full-Time **Role Overview**: **Key Responsibilities**: **Customer Support**: - Resolve customer issues efficiently, ensuring satisfaction and maintaining service...