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HR Officer

4 months ago

Ras alKhaimah, United Arab Emirates Aldar Academies Full time

To provide an effective people-related support function to the school, and to be the key point of contact for new, current, and existing staff in relation to all employment matters. To continuously strive to exceed internal & external customer expectations, while embracing the Aldar Education Core Values. To embody the values, vision and ethos of Aldar Education and assist the Principal in implementing processes and policies which will ensure high quality and successful outcomes.
RESPONSIBILITIES

Main Duties

Be the primary point of contact for all school staff on HR queries, including contracts, terms and conditions, payroll, housing, HR policies and entitlements
Support SLT in the effective attraction and recruitment of school-based staff
Manage the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE
Coordinate and manage employee exit processes, liaising with the Operations teams

**Specific Duties**:
Talent Acquisition & Onboarding

Drive, track and advise SLT team and OSM/OMs on schools Emiratization target to ensure KPI achievement
Conduct pre-employment safer recruitment checks for all staff, including references and suitability/police clearances and ensuring appropriate follow-up based on each case
Coordinate new starter induction in school, and ensure communication takes place pre-employment
Ensure the school’s recruitment activity is in line with the staffing headcount, with the Schools Ops Manager and HQ HR
Create and issue contracts, contract renewals and associated documentation in line with the group-wide terms and conditions and policies
Responsible for booking any flights/hotels and raising relevant PRs
Responsible for updating and maintaining accurate data for On-boarding new staff

Performance Enablement

Coordinate the school’s probationary processes in accordance with group-wide policies and processes
Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high-performance culture
Track and provide reports to HQ HR on all key performance cases
Professional development - monitor, book and track PD for school staff and provide reports as requested by the SLT, School Ops Manager and HQ HR Operations
Assist Principal and Finance in setting up the Manning budget suggestion and related expenses

**HR Operations**:
Management and reporting of staff time and attendance, including managing the time and attendance systems
Responsible for issuing NOCs and other relevant staff letters (e.g. Bank, Government, Immigration, experience letters etc.)
Keep the School’s organization chart up to date and ensure that HQ are aware of any changes
P&C KPIs - collate people metrics based on the Aldar Education HR KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases, compliance rates (visas and ADEK pass etc)
Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with HQ payroll for the calculations of full and final settlements, and associated housing closeout procedures
Responsible for ensuring all resigned staff have the correct acknowledgment letters and all relevant documents collated. Exit clearances are completed.
Maintain up-to-date confidential employment records and staff files on-site at the school
Maintaining HR systems and ensuring they accurately reflect the staffing within the school
Monitor and maintain CTC, ensuring the agreed headcount is correct
Participate in group-wide HR meetings in order to share knowledge, and best practices and to ensure consistency within group standards

**Employee Relations**:
Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment files
Provide advice, counsel and guidance to employees on relevant issues and escalate to SLT or HQ HR where required
Provide support to SLT in managing informal ER cases in accordance with group-wide policies and standards
Any other duties as reasonably expected
QUALIFICATIONS

Minimum Qualification

Minimum diploma/degree of higher education in Human Resources or related field Related industry qualification, of graduate level, for the assigned functional area(s).
Recognized HR Qualification and/or professional subscription (eg CIPD) desirable

Minimum Experience

Minimum 2 years in HR or Recruitment in any industry; or
1 year in Generalist HR within a service-related industry
School Experience of advantage

Job-Specific Knowledge & Skills

Sound working knowledge of UAE Labour Law.
Strong Safer Recruitment Practice knowledge.
ADEK Requirement knowledge of strong advantage
Competent in using IT systems, including Microsoft Word/Excel/Outlook.