Sales Manager for Navcom
2 months ago
Bachelor’s Degree in Engineering
- 3-5 years relevant experience and proven track record in Marine industry
- Knowledgeable with Marine Navigation and Communication equipment (i.e Radar, Gyro, Autopilot, Speed Log, Echo Sounder, HF/MF, VHF, Satellite Communication Systems & etc.)
- Proficiency in written and spoken English & Arabic
- Excellent Management & Customer Service Skills
- Commitment to delivering a high level of customer service
- Ability to work under pressure and under own initiative
**Responsibilities**:
- Develop Annual business plan for NavCom Sales
- Develop forecast of anticipated demand for company’s Navigation & Communication products
- Research new market potentials and plan for expansion of sales
- Undertake analysis of competitors and customers to identify information needs.
- Monitor and evaluate performance of NavCom Sales Function against annual sales targets.
- Provides ongoing support to high value customers ensuring they receive high quality customer service.
- Generate enquiries from customer visits.
- Construct appropriate terms and conditions of sales.
- Submit offers and follow up for order confirmation.
- Ensure follow up for payment collection.
- Ensure documentation needed for effective functioning as per QMS is maintained
- Ensure awareness of customer requirements to all concerned functions.
- Conduct monthly meetings to discuss complaints received & evaluate team’s performance.
- Maintain communication with customers to ensure customer satisfaction & goodwill.
- Review all commercial documentation such as sales contracts and answers queries from customers on shipments of orders when escalated.
- Lead in Major Negotiations with customers.
- Identify training requirements for sales team & review training effectiveness.
- Construct Long term development plans for subordinates and provide coaching.
- Directs agents and sales force to achieve sales targets in ethical manner.
**Salary**: AED5,000.00 - AED10,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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