Operations Manager

6 months ago

UAE, United Arab Emirates Abou Naja Intellectual property Full time

**Job Title: Operations Manager**

**Position Overview**: The Operations Director will be responsible for ensuring the efficient operation of the firm by overseeing daily activities, collaborating with senior management to formulate strategies, and ensuring regulatory compliance across all branches. This role requires a strategic thinker with strong leadership skills, excellent communication abilities, and a solid understanding of operational processes and technology solutions.

**Key Responsibilities**:
Operational Management:

- Oversee the daily operations of the firm, ensuring smooth and efficient workflow.
- Develop, implement, and refine operational policies and procedures.
- Monitor operational performance and implement improvements as needed.

Strategy and Compliance:

- Collaborate with other senior management to formulate and implement business strategy.
- Design policies that align with the overall strategy of the organization.
- Ensure compliance with local and international laws, regulatory requirements, and internal policies.
- Conduct regular audits and reviews to ensure adherence to standards.

Technology and Innovation:

- Oversee the implementation and maintenance of IT systems throughout the organization.
- Integrate innovative solutions to enhance operational efficiency.
- Work with IT to resolve technical issues and optimize system performance.

Team Leadership:

- Lead and manage a team of professionals, fostering a positive and productive work environment.
- Conduct recruitment, training, and performance evaluations of team members.
- Organize regular team meetings to communicate goals and updates.
- Mentor and motivate teams to achieve productivity and engagement.

Client Relations:

- Maintain and enhance client relationships, ensuring high levels of satisfaction.
- Address client inquiries and issues promptly and professionally.
- Collaborate with legal and business development teams to improve client services.
- Manage contracts and relations with clients, associates, and partners.

Project Management:

- Manage and coordinate various projects, ensuring timely and successful completion.
- Allocate resources effectively and manage project timelines and budgets.
- Identify and mitigate risks associated with projects.

Financial Oversight:

- Assist in budget preparation and financial planning.
- Monitor and control operational expenses to help the organization optimize costs and benefits.
- Ensure compliance with financial regulations and internal policies.

Performance and Improvement:

- Report on operational performance and suggest improvements.
- Evaluate risk and lead quality assurance efforts.
- Ensure the implementation of efficient processes and standards across the organization.

**Qualifications**:

- Proven experience as an Operations Director or similar role in a dynamic business environment.
- Minimum of 10 years of experience in operations management or related field.
- Strong understanding of business functions such as HR, finance, marketing, etc.
- Demonstrable competency in strategic planning and business development.
- Experience with managing IT systems and infrastructure.
- Excellent organizational and leadership abilities.
- Outstanding communication and interpersonal skills.
- Knowledge of intellectual property laws and regulations is a plus.
- In-depth knowledge of corporate governance and general management best practices.
- Relevant certifications such as PMP (Project Management Professional), Six Sigma, or ITIL are preferred.

**Key Competencies**:

- Strategic thinking and planning
- Leadership and team development
- Client-focused service delivery
- Financial acumen
- Technological proficiency
- Risk management and compliance

**What We Offer**:

- Competitive salary and benefits package.
- Opportunity for career advancement and professional growth.
- A collaborative and supportive work environment.
- Ongoing training and development opportunities.
- Medical insurance for you.
- Airfare ticket to your home country.

Pay: AED20,000.00 per month

**Experience**:

- Operation Management: 7 years (required)

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