Regional Operations Manager

6 months ago


UAE, United Arab Emirates Certarus Ltd. Full time

Certarus is the North American leader in providing low carbon energy solutions through a fully integrated compressed natural gas (CNG), renewable natural gas (RNG), and hydrogen platform. The company safely delivers clean-burning fuels to remote communities and industrial customers not connected to a pipeline.

By displacing more carbon-intensive fuels, Certarus is leading the energy transition and helping customers lower operating costs and improve environmental performance. With the largest fleet of specialty trailers in the world, the company is uniquely positioned to meet the growing demand for low and zero-emission fuel distribution.

**Summary**:
The **Regional Operations Manager** role is a key position in the future growth strategy of the region as the company continues to rapidly expand its business in **South Dakota**. This position will report directly to the Area Manager - NUSA. The Regional Operations Manager will be responsible for managing, mentoring, developing, and leading the operations and technical support teams at the new **Brookings, SD** hub. They will provide leadership and technical assurance for the efficient and optimal running of platforms and related facilities. The role will require a customer focused individual with an ability to grow a loyal customer base through superior service.

**Schedule**:

- This position holds normal business hours, but is always ready to support 24-hour operations
- Frequent travel within the service area is expected, with occasional travel outside on an intermittent basis

**Duties & Responsibilities**:

- Plan and monitor the day-to-day running of business to ensure smooth operations
- Develop, lead, and manage a world class operations and technical support team
- Identify and execute improvement initiatives to increase operational efficiency and effectiveness
- Promote the strong safety culture present across the entire company
- Champion the HSE Program and look for ways to improve our safety practices, incident reporting, behavioral based observations, and hazard Id’s
- Liaise with internal stakeholders to make decisions for operational activities and set strategic goals
- Oversee customer support processes to enhance customer satisfaction
- Identify and execute continuous improvement initiatives to increase operational efficiency and effectiveness
- Develop strong relationships with key accounts to maintain a high level of service and client loyalty
- Leverage key internal stakeholder relationships with logistics, engineering, sales, HSE & HR to drive superior business performance
- Initiate and execute strategic growth initiatives
- Review financial information and adjust operational budgets to promote profitability
- Other special projects as assigned

**Requirements**:

- 10+ years of oil and gas experience, or industrial experience with a background in gas compression or trucking logistics
- Demonstrated performance in driving all aspects of a HSE culture
- Strong technical knowledge of operations management (experience overseeing facilities, logistics, equipment and fleet)
- Technical expertise in the maintenance and operation of natural gas piping and distribution equipment is an asset
- Strong understanding of DOT Regulations and historical track record of FMCSA adherence
- Excellent communication skills, interpersonal skills and an ability to deal tactfully with a wide range of personalities
- Demonstrated ability to develop and maintain key interdepartmental stakeholder engagements
- Excellent time management and decision-making skills in order to drive efficiency and meet short notice deadlines
- Participative management, advocating teamwork and a positive atmosphere
- Working knowledge of data analysis and performance/operation metrics
- Proficient in the use of MS365, and other computer programs
- Certarus embraces _**_diversity_**_ and_**_ equal _**_opportunity in the way it impacts our continuous business success. As a _**_Core Value_**_ of our _**_Winning Team,_**_ we believe in surrounding ourselves with passionate and talented people, and consider all experiences, backgrounds, qualifications, and merits to create stronger teams with a _**_diverse _**_and _**_inclusive_**_ culture. Certarus is and will remain an equal opportunity employer. _
- Certarus offers a competitive compensation package, including benefits and retirement plans. Above all, we offer unlimited career advancement opportunities with a dynamic, rapidly growing organization._

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