Service Centre Manager/ Store Operations
3 weeks ago
**Role-** Service Centre Manager/ Store Operations
**Location**:
- Dubai
**Salary-** 15000 AED + Benefits
**Driving License Mandatory**
**Industry
- **Construction/ Building materials or chemicals /Paints
**Experience**-5-10 years
**Must have handled 3-4 store operations**
**Responsibilities**:
- To manage our service centers daily operations, working hours and warehousing.
- To provide new ideas and action changes to the showroom displays and stocks.
- To provide impeccable customer service, particularly for more challenging or complex customer needs.
- To organize in-store events and provide VIP customer experiences.
- To train staff in effective sales and communication strategies.
- To conduct regular staff meetings.
- To prepare and control the store’s budget aiming for minimum expenditure and efficiency
- To monitor/optimize the service centers hardware, SAP, and communication communications towards more lean and productive operations
**Requirements**:
- Bachelor's degree or higher with specialisation in sales and marketing
- Proven experience as Service Center Manager or in other managerial position in retail sales within paint or building material industry.
- Proven experience in managing multiple showrooms / service centers across UAE.
- Excellent knowledge of showroom management and best practices in UAE
- Outstanding communication and interpersonal abilities
- Excellent organizing and leadership skills
- Commercial awareness
- Analytical mind and familiarity with data analysis principles
- Should have a strong personality, self-confident and should be able to handle stress
- Relevant field experience is required and must be willing to travel within UAE
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