Contact Centre Manager

Job Purpose: At dnata Travel Group Contact Centres, we are proud to support our customers as a leading, award-winning travel services provider. We deliver expertise in all aspects of the travel industry from online travel agencies, local agencies, global travel consolidators, corporate travel and DMCs through to airline representation services. As the...

The job posting is outdated and position may be filledResponsibilities:• Transport management system should be monitored and customers contacted when delays are expected or when customers have requested a call back• Monitor and evaluate the overall support centre performance and provide action plans and performance targets• Secure that the department...

Purpose: To Manage outbound Sales operations in the Contact Centre services environment to attract investors in international stock market and head the P&L for the sales team. Technical Skills - Lead and oversee the Contact centre division of identifying investors in international stock market to a list of qualified prospects - Drive and manage the Contact...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

Contact Centre Manager Jobs in Dubai | Transguard Jobs Online ApplyResponsibilities:Identify requirements based on customer requirements and ensure contact centre processes deliver on customer needs.Develop and refine contact center promise & commitment marketing messaging.Track the monthly expenses and resources performance against contract.Liaise with...

Lead and manage a team of customer service representatives to achieve performance targets and service level agreements. - Provide ongoing coaching, training, and development to team members to enhance their skills and knowledge. - Monitor and evaluate team performance, providing feedback and implementing corrective actions as necessary. - Foster a positive...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department.Job Outline: Coach, develop, and motivate a team of agents within the contact centre....

Purpose:To Manage outbound Sales operations in the Contact Centre services environment to attract investors in international stock market and head the P&L for the sales team.Technical Skills Lead and oversee the Contact centre division of identifying investors in international stock market to a list of qualified prospects Drive and manage the Contact centre...

Real Estate/BPO/Banking/Finance/Collections agency industry sectors._Job BriefThe role of the Team Leader is to lead, manage, engage, and develop a team of telephony advisors who provide front line sales and support to our guests or travel agent partners. This role is key in supporting the delivery of the company key performance targets and the Contact...

Lead and manage a team of customer service representatives to achieve performance targets and service level agreements. Provide ongoing coaching, training, and development to team members to enhance their skills and knowledge. Monitor and evaluate team performance, providing feedback and implementing corrective actions as necessary. Foster a positive and...

Supervisor - Call centre - (Incoming, outgoing, WhatsApp, Social media interactive) Position Requirement: 2. Worked in call centre for 3 years and 1 year in Supervisor position 3. Good leadership skills to manage 3 resources. 4. Good service oriented 5. Selling skills capability 6. Flexible on timings **Salary**: AED9,000.00 - AED12,000.00 per...

Manager – Contact Centre Jobs in Dubai | Transguard CareersJob Responsibilities:Review the overall contact center strategy & develop the required business rules for the contact center and associated platforms (i.e. IVR setup) aligned to the objectives and goals.Set the integration requirements between the contact center omni channels to deliver the best...

Supervisor - Call centre- (Incoming, outgoing, WhatsApp, Social media interactive)Position Requirement:Worked in call centre for 3 years and 1 year in Supervisor positionGood leadership skills to manage 3 resources.Good service orientedSelling skills capabilityFlexible on timingsSalary: AED9, AED12,000.00 per monthEducation: Bachelor's (required)Experience:...

**Job description**: Charterhouse is working with an established organisation in Dubai, who is looking to hire Contact Centre Agents and Team Leaders to support their expanding business. **About the role** You will also be responsible for certain account enquiries, customer complaints, as well as support issues and responding accordingly. All queries must...

Our client who is a government company in the healthcare sector is looking for a **Contact Centre Agent** for a **1-month** extendable contract** for their team in Dubai. As this is a temporary role, we would prefer someone who has a **Sponsor Visa** and **can join immediately.** **Job role**: **Core Responsibilities**: appropriate point-of-contacts as...

Job Purpose: Coach develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: Coach develop and motivate a team of agents within the contact centre....

Job Purpose: Coach develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: Coach develop and motivate a team of agents within the contact centre....

Job Purpose: Coach develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: Coach develop and motivate a team of agents within the contact centre....

Job Purpose: Coach develop andmotivate a team of Customer Sales and Services Agents and SeniorCustomer Sales and Services Agent to achieve individual and contactcentre targets and objectives. Assist the Manager in drivingimproved overall performance in the department.Job Outline: Coachdevelop and motivate a team of agents within the contact centre.(Sales...