Contact Centre Agent

Develop and implement policies and procedures for the Contact Centre department to ensure efficiency and consistency in service delivery. - Oversee the management of all Contact Centre operations, ensuring a high standard of service is always maintained. - Lead, mentor, and supervise Contact Centre agents and Contact Centre supervisors and staff, providing...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

Job Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Our Product team makes this possible by creating products that are innovative, efficient and a game changer in the aviation world. Do you want to play a part in that journey? Join us as...

Job Purpose: At dnata Travel Group Contact Centres, we are proud to support our customers as a leading, award-winning travel services provider. We deliver expertise in all aspects of the travel industry from online travel agencies, local agencies, global travel consolidators, corporate travel and DMCs through to airline representation services. As the...

Job Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Our Product team makes this possible by creating products that are innovative, efficient and a game changer in the aviation world. Do you want to play a part in that journey? Join us as...

**Position: Contact Centre Agent** **Industry Preference: Banking and Insurance** **Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...

Role - Call Centre Agent Location - Dubai Notice - Immediate Language - Arabic(must),English Experience - 1+ years Note - Only immediate profiles will be considered. Should be inside UAE. Pay: AED2,000.00 - AED2,500.00 per month

**Position**: Contact Center Agent - Bilingual (Arabic & English) **Location**: Dubai **Duration**: 6 months Extendable **Salary**: 4,800 AED per month **Section**: Contact Center **Department**: Customer Care **Division**: Venue Service Management **Preferred Start Date**: ASAP **Job Purpose**: - Learn and develop day-to-day knowledge about products and...

Connectivity Centre Agent (10498) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

**Responsibilities**: - Handle inbound and outbound customer calls professionally. - Answer customer inquiries and resolve issues promptly. - Provide information about products and services. - Record details of calls and customer interactions. - Follow up on customer calls when necessary. - Maintain customer databases and ensure accurate information. -...

Concierge Agent at Waldorf Astoria Dubai International Financial Centre A Concierge Agent at Waldorf Astoria Dubai International Financial Centre serves as a key point of contact for guests throughout their stay, providing information about the hotel and the local vicinity and is responsible for creating an unforgettable guest experience. **What will I be...

**Company Description** Your team and working environment**: Make the most of now. If there is something, we are very proud of at Grand Plaza Mövenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordinary in an extraordinary way. “What if” are two words with...

We are hiring for Call Center Agent for one of the client in UAE. Job Details - Minimum 6 month of experience in call centre and BPO - Arabic nationality can apply - Salary AED 3500 (All Inclusive)+ Visa + Insurance + leaves + EOSB - Location - Umramool, Dubai - Immediate Joiner

**Accountabilities** - Answer all customer inquiries in a friendly, professional, and efficient way. - Maintain customer services standards by responding to all contacts promptly, always remaining courteous and professional. - Provide clear and concise responses to all customer enquiries and complaints and ensures all information is accurate in response to...

**aG Resources is looking for the Contact Center PMO for our reputable client in Dubai.** **Location: Dubai** **Durations: 6 months contract renewable** - Specific implementation of Call Centre software. Experience with large scale network deployments. - Demonstrable experience in managing projects with leading contact center solution providers. -...

**Role**:Call Centre Agent-**Walk In Interview** **Location: Kings Tower-International City Phase(2) - Dubai** **Timing: 11 AM to 4 PM, Monday to Saturday Till 31 Dec** **Role Overview**: **Key Responsibilities**: - Make outbound calls to potential customers to promote company's products and services. - Understand customer needs and offer solutions and...

Should be punctual - Demonstrate a “can do” attitude at all times. - Handle customers with utmost care and offer them adequate support. - Ensuring a smooth conversation with any customer and providing necessary service. - Adhering and following up strictly on Call Centre ethics and scripts provided. - Liaising with managers, supervisors, operatives and...

We are immediately hiring Call Centre agents with background of Pharmacy/Medicine/Nursing Must be able to speak English and Urdu fluently Ready to work in shifts Must have Nusrsing/Pharmacy background Salary-6000 AED/month Preference for immediate joiners Pay: AED6,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to...

We are immediately hiring Call Centre agents with background of Pharmacy/Medicine/Nursing Must be able to speak English fluently Ready to work in shifts Must have Nusrsing/Pharmacy background Salary-6000-6500 AED/month Preference for immediate joiners Pay: AED6,000.00 - AED6,500.00 per month Ability to commute/relocate: - Dubai: Reliably commute or...