Vp - Sales (Contact Centre)

1 week ago


Dubai, Dubai, United Arab Emirates Nuvinci Marketing Management L.L.C Full time

Purpose:


To Manage outbound Sales operations in the Contact Centre services environment to attract investors in international stock market and head the P&L for the sales team.

Technical Skills

  • Lead and oversee the Contact centre division of identifying investors in international stock market to a list of qualified prospects
  • Drive and manage the Contact centre model
  • Will be responsible for managing the team and handling outbound calls from various leads derived from various sources and generate revenue as per the business plan.
  • Plan, discuss and executes sales strategies.
  • Oversee the daily workflow
  • Conduct performance evaluations that are timely and constructive.
  • Measure team performance; communicate goals and quotas to team; and encourage and motivate telemarketers as they work toward reaching their goals.
  • Develop company systems for customer interaction and response and control the implementation process.
  • Maintains and improves call center operations by monitoring system performance and identifying and resolving problems
  • Designing business MIS to and executing processes to improve efficiencies Compile and present weekly and monthly sales reports
Professional Experience

  • Minimum of 8 years' experience in contact centre as a Manager in International Stock market domain
  • Prior experience in handling a tele sales team & in a startup environment is a definite plus
  • Experience with telemarketing, advanced managerial skills, and the ability to multitask.
  • Strong analytical and problemsolving skills.
  • Multiple stakeholder management
  • Growth and aggressive delivery, targetsoriented mindset
  • Strong organizational skills.
  • Excellent communication with Arabic, English, Urdu and Hindi

Pay:
AED180, AED300,000.00 per year

Application Deadline: 13/05/2024

  • Dubai, Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department.Job Outline: Coach, develop, and motivate a team of agents within the contact centre....


  • Dubai, Dubai, United Arab Emirates GCH HR CONSULTANCY Full time

    Real Estate/BPO/Banking/Finance/Collections agency industry sectors._Job BriefThe role of the Team Leader is to lead, manage, engage, and develop a team of telephony advisors who provide front line sales and support to our guests or travel agent partners. This role is key in supporting the delivery of the company key performance targets and the Contact...


  • Dubai, Dubai, United Arab Emirates MISTER BAKER LLC Full time

    Lead and manage a team of customer service representatives to achieve performance targets and service level agreements. Provide ongoing coaching, training, and development to team members to enhance their skills and knowledge. Monitor and evaluate team performance, providing feedback and implementing corrective actions as necessary. Foster a positive and...


  • Dubai, Dubai, United Arab Emirates Transguard Full time

    Contact Centre Manager Jobs in Dubai | Transguard Jobs Online ApplyResponsibilities:Identify requirements based on customer requirements and ensure contact centre processes deliver on customer needs.Develop and refine contact center promise & commitment marketing messaging.Track the monthly expenses and resources performance against contract.Liaise with...


  • Dubai, Dubai, United Arab Emirates 720 Transform Consulting Full time

    Supervisor - Call centre- (Incoming, outgoing, WhatsApp, Social media interactive)Position Requirement:Worked in call centre for 3 years and 1 year in Supervisor positionGood leadership skills to manage 3 resources.Good service orientedSelling skills capabilityFlexible on timingsSalary: AED9, AED12,000.00 per monthEducation: Bachelor's (required)Experience:...

  • Sales Assistant

    1 week ago


    Dubai, Dubai, United Arab Emirates Sales Friends Full time

    Location: Dubai, DMCC (Hybrid Work Model) Employment Type: Half-Time/Full-Time ( for Half-Time: at least not less than 3 hours a day) About Us: Join our dynamic sales team in the vibrant DMCC area of Dubai We are currently seeking a dedicated Sales Assistant with... Location: Dubai, DMCC (Hybrid Work Model) Employment Type: Half-Time/Full-Time ( for...


  • Dubai, Dubai, United Arab Emirates Michael Page International (UAE) Full time

    Dubai Permanent GCC Institutional SalesAbout Our ClientOur client is a multibillion-dollar regional asset manager.Job DescriptionThe primary responsibility of the VP / Director Institutional Sales is to identify opportunities and develop relationships with family offices, institutional investors and distribution channels in assigned regional markets.The...


  • Dubai, Dubai, United Arab Emirates Transguard Group Full time

    Manager – Contact Centre Jobs in Dubai | Transguard CareersJob Responsibilities:Review the overall contact center strategy & develop the required business rules for the contact center and associated platforms (i.e. IVR setup) aligned to the objectives and goals.Set the integration requirements between the contact center omni channels to deliver the best...


  • Dubai, Dubai, United Arab Emirates RP International (RPI) Full time

    Project Manager implementation of Genesys Contact Center solutions This is a 12 month contract positionProject Manager implementation of Genesys Contact Center/ Call Centre software is required. My client is a Global name organisation, which is an international market leader. This is an EXCEPTIONAL opportunity to work with an EXTRAORDINARY and hugely...


  • Dubai, Dubai, United Arab Emirates Global Career Heights (GCH) Full time

    We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai LocationDesignation: Team Leader Contact CenterExperience: 4 to 5 Years of exp in Contact CenterLocation: DubaiResponsibilities: To ensure the effective and efficient running of the Call Centre. To ensure that all guests have the best possible experience of Chill...


  • Dubai, Dubai, United Arab Emirates Quality Contact Strategic Sales & Marketing Solutions Full time

    Duties and Responsibilities Creates, enforces, and supervises the company's marketing campaigns and advertisements to boost sales and brand recognition. Leads and oversees the activities of the marketing and sales department to ensure workflow efficiency. Meets with the sales and marketing manager and director to create and execute new and efficient POS...


  • Dubai, Dubai, United Arab Emirates DP World Dubai Full time

    The job posting is outdated and position may be filled • Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate.• Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members.• Provide intensive and on-going...


  • Dubai, Dubai, United Arab Emirates Fintech News Full time

    EOI - VP/Associate - Institutional Sales and Business Development (EMEA) Hex Trust Description Hex Trust is Asia's leading provider of digital asset custody solutions for Banks & Financial Institutions, using leading-edge Blockchain technology. Led by innovators from the financial services industry, Hex Trust has built a proprietary platform that delivers a...


  • Dubai, Dubai, United Arab Emirates Swisslinx Middle East Full time

    VP – Fund Accountant Jobs in Dubai, UAE by Swisslinx Middle East | VP – Fund AccountantSwisslinx Middle East - Dubai, UAE Posted In 13/11/2013Apply For JobApplicants43 Views5821Job DescriptionOn behalf of our client, a DIFC-based financial firm, our client is looking for a Vice President Fund Accountant, to be based in their office in Dubai. In this...


  • Dubai, Dubai, United Arab Emirates Mizuho Full time

    Career Opportunities: Associate/VP - Fixed Income Sales Requisition ID Posted - Dubai (DUB) - Fixed Income SalesWe are looking for an Associate or a VP to join our Fixed Income Sales team in Dubai.Duties and ResponsibilitiesPart of the duties are, but not limited to:To assist in the coverage of Financial Institutions (including Banks and Non-Banks FIs) from...


  • Dubai, Dubai, United Arab Emirates Samsung Electronics Company Limited Full time

    The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfactionKey Objectives: Efficiently manage SGE's Regional Call Center operation VOC & CS_Risk Center operation handling CQI Index achievemnet(KPIs Monitoring &...


  • Dubai, Dubai, United Arab Emirates Samsung Electronics Company Limited Full time

    The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.Key Objectives: Efficiently manage SGE's Regional Call Center operation VOC & CS_Risk Center operation handling CQI Index achievemnet(KPIs Monitoring &...


  • Dubai, Dubai, United Arab Emirates Al Tayer Group LLC Full time

    Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need. Provide timely and constructive feedback to customer service agents based on assessment results. Develop coaching plans to address areas of strength and...


  • Dubai, Dubai, United Arab Emirates Al Tayer Group LLC Full time

    Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need.Provide timely and constructive feedback to customer service agents based on assessment results.Develop coaching plans to address areas of strength and weakness...


  • Dubai, Dubai, United Arab Emirates Madison Pearl Full time

    Our client is a leading investment bank in UAE. They are looking for a VP with a strong background in loan syndication within Investment banking.Key Responsibilities:End-to-end deal execution.Structuring and distribution of syndicated financing transactions.Provide structure and pricing inputs for origination of syndicated loans.Establish and maintain strong...