Supervisor - Contact Centre

Supervisor - Call centre- (Incoming, outgoing, WhatsApp, Social media interactive)Position Requirement:Worked in call centre for 3 years and 1 year in Supervisor positionGood leadership skills to manage 3 resources.Good service orientedSelling skills capabilityFlexible on timingsSalary: AED9, AED12,000.00 per monthEducation: Bachelor's (required)Experience:...

The job posting is outdated and position may be filledResponsibilities:• Transport management system should be monitored and customers contacted when delays are expected or when customers have requested a call back• Monitor and evaluate the overall support centre performance and provide action plans and performance targets• Secure that the department...

Purpose: To Manage outbound Sales operations in the Contact Centre services environment to attract investors in international stock market and head the P&L for the sales team. Technical Skills - Lead and oversee the Contact centre division of identifying investors in international stock market to a list of qualified prospects - Drive and manage the Contact...

**Real Estate/BPO/Banking/Finance/Collections agency industry sectors.**_ **Job Brief** The role of the Team Leader is to lead, manage, engage, and develop a team of telephony advisors who provide front line sales and support to our guests or travel agent partners. This role is key in supporting the delivery of the company key performance targets and the...

Job Purpose: At dnata Travel Group Contact Centres, we are proud to support our customers as a leading, award-winning travel services provider. We deliver expertise in all aspects of the travel industry from online travel agencies, local agencies, global travel consolidators, corporate travel and DMCs through to airline representation services. As the...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

Lead and manage a team of customer service representatives to achieve performance targets and service level agreements. - Provide ongoing coaching, training, and development to team members to enhance their skills and knowledge. - Monitor and evaluate team performance, providing feedback and implementing corrective actions as necessary. - Foster a positive...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...

Purchasing Supervisor Jobs in Dubai | Pullman Dubai Creek CentreDescription:As a Purchasing Supervisor. You should have proven experience as a Purchasing Supervisor or in a similar role, preferably in the hospitality industry.Responsibilities:Managing purchase orders, completing and maintaining purchase orders for raw goods, materials, and supplies.Oversee...

Purchasing Supervisor Jobs in Dubai | Pullman Dubai Creek CentreDescription:As a Purchasing Supervisor. You should have proven experience as a Purchasing Supervisor or in a similar role, preferably in the hospitality industry.Responsibilities:Managing purchase orders, completing and maintaining purchase orders for raw goods, materials, and supplies.Oversee...

Real Estate/BPO/Banking/Finance/Collections agency industry sectors._Job BriefThe role of the Team Leader is to lead, manage, engage, and develop a team of telephony advisors who provide front line sales and support to our guests or travel agent partners. This role is key in supporting the delivery of the company key performance targets and the Contact...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department.Job Outline: Coach, develop, and motivate a team of agents within the contact centre....

Lead and manage a team of customer service representatives to achieve performance targets and service level agreements. Provide ongoing coaching, training, and development to team members to enhance their skills and knowledge. Monitor and evaluate team performance, providing feedback and implementing corrective actions as necessary. Foster a positive and...

Purpose:To Manage outbound Sales operations in the Contact Centre services environment to attract investors in international stock market and head the P&L for the sales team.Technical Skills Lead and oversee the Contact centre division of identifying investors in international stock market to a list of qualified prospects Drive and manage the Contact centre...

The job posting is outdated and position may be filled• Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate.• Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members.• Provide intensive and on-going...

Job Purpose:The Call Centre Supervisor will be responsible for managing and overseeing the daily operations of the call centre team. This includes monitoring performance, coaching, and providing support to ensure the team meets or exceeds performance targets and delivers excellent customer service.Supervise Call Centre Agents:Provide leadership and guidance...

Job Purpose:The Call Centre Supervisor will be responsible for managing and overseeing the daily operations of the call centre team. This includes monitoring performance, coaching, and providing support to ensure the team meets or exceeds performance targets and delivers excellent customer service.Supervise Call Centre Agents:Provide leadership and guidance...

The job posting is outdated and position may be filled • Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate.• Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members.• Provide intensive and on-going...