Freight Forwarding Commercial Manager

7 months ago

Abu Dhabi, United Arab Emirates Oceanic Resources International Ltd Full time

**Key Accountabilities**

**1-Business Development
- Abu Dhabi Branch Operation**
- Responsible for developing logistics activities and the financial aspects required for the movement of imports and export cargo, via air, sea and land freight.
- Achieve set individual sales target, revenue and profitability growth through volume development with customer base and offering suitable services or solutions in tandem with overall corporate directions and strategies.
- Liaise with external customers as needed to coordinate shipments, provide shipment updates and obtain missing information necessary to execute shipment.
- Liaise with IMA colleagues from different offices in terms of projects being awarded and business development.
- Discuss business performance with General Manager - Abu Dhabi on a periodic basis, analyze reasons for variance from business plan and identify corrective actions that need to be taken to achieve target.
- Communicate, develop and maintain customer and carrier relationships ensuring customer satisfaction through proactive initiatives.
- Responsible for total sales cycle, particularly, invoicing on time and accurately, Collection on time and without bad debts.
- Identify market trends and competitive rate actions and communicating those trends to the management team.

**2. Pricing Procurement**:

- Lead the development of pricing offers for new and existing customers and channel pricing related to air, sea and land freight.
- Setting up contractual rates preferably on yearly basis for special accounts.
- Assist General Manager - Abu Dhabi and other colleagues in providing responses to tenders, RFQ, RFI to help them maintain their existing business and secure new accounts.
- Develop clear and consistent business cases and recommendations that meet customer investment, upgrades/sales and margin targets.
- Provide post implementation reviews for pricing offers versus business case with a focus on sales, cost and margin impact.

**3. Vendor & Relationship Management**

Work closely with General Manager - Abu Dhabi for air, sea and land freight export vendor contracts and negotiations.

Undertake regular meetings with suppliers, to ensure that local relationships are maintained and developed to drive stronger price returns.

Review vendor pricing deals on an ongoing basis and establish impact to business.

Ensure that all new customer data and other sales data for clients are entered into database and this information is maintained as per company policy.

Build communication channels and relationship with all Branch offices for sharing of information, knowledge and leads for new business.

**4. Job Management**:

- Job planning, interdepartmental collaboration and coordination to ensure high delivery.
- Visiting potential customers in the market, accompanying sales team and management to meet potential clients.
- Ensure that team will manage the processing of consignments in compliance with both import and export regulations and in line with an agreed standard operating procedure
- Ensure documentation is being properly handled by the team and that status track sheets are maintained for jobs, costs and quotations where relevant
- Quickly resolve delays/issues which may arise and promptly manage expectations of external/internal customers when delivery performance is affected.
- Identify areas of our business which require improvements (i.e.: operational processes, cost control, customer service, attention to detail) and work with General Manager - Abu Dhabi to resolve accordingly.
- Maintain a log of issues/measures taken to resolve similar issues in the future.
- Work closely with Finance to resolve invoicing and collections and other financial management issues related to the accounts.
- Adding value to the Organization by proactively involving with the management to achieve the Vision of the Organization.

**5. QHSSE**:

- Perform the assigned functions and any other related task to assist the QHSSE team.
- Support the QHSSE Objectives & Targets by actively participating in the QHSSE programs.
- Fully adhere to the policy and the system as required by the company.

Reporting to the General Manager

**Must have Abu Dhabi Experience or a strong client base within Abu Dhabi**

**Someone who is familiar with the O&G players in Abu Dhabi would be seen as a huge asset.**

**Job Types**: Full-time, Permanent

Pay: AED15,000.00 - AED25,000.00 per month

Application Question(s):

- Do you have a live UAE Driving Licence?
- Do you have a minimum of 2 years freight sales experience based in the UAE?
- Have you sold freight forwarding services in Abu Dhabi before?

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