Branch Manager- Freight Forwarding
4 days ago
**Key Responsibilities**:
- Supervise and ensure the Operations and Sales teams perform their duties effectively, as outlined in their job descriptions, and provide necessary guidance and support.
- Oversee daily freight forwarding operations, including shipments, documentation, and logistics, ensuring all operational requirements are met efficiently and in compliance with industry regulations.
- Handle customer service inquiries, resolve issues, and escalate matters when necessary to ensure a high level of customer satisfaction.
- Drive business growth by managing sales activities, conducting sales calls, and identifying new business opportunities with existing and potential customers.
- Prepare accurate quotations for freight forwarding services and assist with the preparation of tenders, ensuring competitive and profitable pricing.
- Build strong relationships with overseas agents and vendors, sourcing competitive rates and exploring additional service and sales opportunities.
- Organize and manage project cargo shipments and complex logistics solutions, ensuring timely and cost-effective execution.
- Provide training and support to operations staff on new procedures, systems, or products, helping them integrate new business and customer requirements.
**Qualifications and Skills**:
- Strong leadership and management experience in freight forwarding or logistics.
- Proven track record in sales and business development within the freight industry.
- Excellent communication and problem-solving skills.
- Knowledge of industry regulations, shipping documentation, and compliance.
- Ability to multitask and manage complex logistics projects.
Pay: AED15,000.00 - AED20,000.00 per month
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