Quality Assurance Analyst of Contact Center

Training & Quality Location Dubai United Arab Emirates Job Title: Quality AnalystContact Center ( BilingualEnglish/ Arabic )Job Description PREFERRED CANDIDATE QUALIFICATIONSCURRENTLY AVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY. As a Quality Analyst you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You will...

Training & Quality Location Dubai United Arab Emirates Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic ) Job Description PREFERRED CANDIDATE QUALIFICATIONS CURRENTLY AVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY. As a Quality Analyst you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You...

Training & Quality Location Dubai United Arab Emirates Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic ) Job Description PREFERRED CANDIDATE QUALIFICATIONS CURRENTLY AVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY. As a Quality Analyst you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You...

**Training & Quality** **Location** - Dubai, United Arab Emirates*** Job Title: Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) **Job Description**: PREFERRED CANDIDATE QUALIFICATIONS - CURRENTLY AVAILABLE IN THE UAE. - CAN JOIN IMMEDIATELY. Without your expertise, the management team may not understand where it’s going wrong and...

Training& QualityLocationDubai United Arab EmiratesJobTitle: Quality Analyst Contact Center ( BilingualEnglish/ Arabic ) JobDescription PREFERRED CANDIDATE QUALIFICATIONSCURRENTLY AVAILABLE IN THEUAE.CAN JOINIMMEDIATELY. As a Quality Analystyou have to execute the daily requirements of the Quality Assuranceprogram for the Contact Center. You will evaluate a...

Training& QualityLocationDubai United Arab EmiratesJobTitle: Quality Analyst Contact Center ( BilingualEnglish/ Arabic ) JobDescription PREFERRED CANDIDATE QUALIFICATIONSCURRENTLY AVAILABLE IN THEUAE.CAN JOINIMMEDIATELY. As a Quality Analystyou have to execute the daily requirements of the Quality Assuranceprogram for the Contact Center. You will evaluate a...

**What You'll Do**: - Responsible for the development, training, and coaching of all teams to ensure consistency of quality and service levels across all contact center sites, instilling a culture to provide quality care, sales through service, first call resolution, great onboarding experience, and win back. - To develop tailored programs to improve...

Quality Assurance Analyst | PrecisionHire Solutions DubaiFind the Perfect Candidate Fit and Empower Your Company's Growth with Precision Hire SolutionsQuality Assurance Analyst | PrecisionHire Solutions Dubai | Apply NowBachelor's degree in Computer Science, Engineering, or related field.Proven experience in quality assurance/testing roles.Familiarity with...

**Job requirements - QA should be able to**: Perform end-to-end testing of customer journeys, including interactions with IVR, call flow, and chatbot systems, in Arabic & English language to identify any usability issues and areas for improvement. Collaborate with product managers, designers, and developers to understand Arabic & English language user...

About the RoleInfo Arab Media FZ-LLC / Al Mashhad is seeking a Quality Assurance Analyst to join our existing Digital Team in the Headquarter located in Dubai, UAE. The Digital Quality Assurance Analyst is responsible for testing the digital products, support, account management pages, apps and mobile. and will be responsible for the final step in the...

This is a full-time on-site role for a Quality Assurance Lead who will be responsible forIdentify gaps in ITSM and ISMS implementationCreate and implement plan to close gaps in implementation.Ensure SLA adherence and proactive monitoringMonitor and validate Key Performance Indicators (KPI)Analyze data to identify improvements, problem management.Perform...

**Job Description: Quality Analyst - Call Center** **Note**:This is a 6 working day job. **Overview**: **Responsibilities**: - Identify areas for improvement and ensure compliance with company policies and procedures. - ** Call Calibration**: - Participate in call calibration sessions to ensure consistent scoring across the team. - Align with other...

Job: Quality Assurance Evaluator Call Center **Job Type**: Full Time Salary : 3000 AED to 3500 AED A Quality Assurance Evaluator in a call center plays a crucial role in ensuring that customer service representatives adhere to established standards and deliver high-quality service to customers. The primary responsibilities of a Quality Assurance Evaluator...

Training & QualityLocation: Dubai, United Arab EmiratesJob Title: Quality Analyst Contact Center (Bilingual English/Arabic)Job Description:PREFERRED CANDIDATE QUALIFICATIONSCurrently available in the UAE.Can join immediately.As a Quality Analyst, your role involves executing the daily requirements of the Quality Assurance program for the Contact Center. You...

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.Launched in Dubai, UAE in...

Quality Location:Job Title: Quality Analyst - Contact Center (Bilingual - English/Arabic)Job Description:Executing daily Quality Assurance program for the Contact CenterEvaluating customer experience across various communication channelsComparing performance against company standardsProviding feedback to advisors, coaches, and managersParticipating in call...

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world's appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.Launched in Dubai, UAE in...

Job Description: Quality Analyst - Call CenterNote: This is a 6 working day job. Overview:We are seeking a meticulous and dedicated Quality Analyst to join our call center team. The ideal candidate will be responsible for monitoring and evaluating the performance of our customer service representatives to ensure adherence to company standards and enhance the...

Job Description: Quality Analyst - Call CenterNote: This is a 6 working day job. Overview:We are seeking a meticulous and dedicated Quality Analyst to join our call center team. The ideal candidate will be responsible for monitoring and evaluating the performance of our customer service representatives to ensure adherence to company standards and enhance the...

Quality Assurance Analyst | PrecisionHire Solutions DubaiFind the Perfect Candidate Fit and Empower Your Company’s Growth with Precision Hire SolutionsQuality Assurance Analyst | PrecisionHire Solutions Dubai | Apply NowBachelor’s degree in Computer Science, Engineering, or related field.Proven experience in quality assurance/testing roles.Familiarity...