Manager - Quality and Training (Contact Center)

**Training & Quality** **Location** - Dubai, United Arab Emirates*** Job Title: Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) **Job Description**: PREFERRED CANDIDATE QUALIFICATIONS - CURRENTLY AVAILABLE IN THE UAE. - CAN JOIN IMMEDIATELY. Without your expertise, the management team may not understand where it’s going wrong and...

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Quality Assurance Analyst** **Experience: 1 to 2 years** **Location: Dubai** **Education: Any Graduate Holder** **Salary - 8 to 10 K** - Monitoring quality of calls made received or made by contact center. - Listening to call recordings...

**Position**: Contact Center Agent - Bilingual (Arabic & English) **Location**: Dubai **Duration**: 6 months Extendable **Salary**: 4,800 AED per month **Section**: Contact Center **Department**: Customer Care **Division**: Venue Service Management **Preferred Start Date**: ASAP **Job Purpose**: - Learn and develop day-to-day knowledge about products and...

*Phone interviews will start during the Eid Holidays **Company Overview: NoWayOut escape games **is a leading provider of immersive and thrilling escape room experiences in Dubai. We are dedicated to creating unforgettable adventures for our customers, and we're looking for enthusiastic and customer-oriented Contact Center Agents to join our team. If you're...

We are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai. We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner. **Responsibilities**: handle inbound calls respond to customer...

We are GCH hiring for contact center executive for one of our client who are into premium real estate developer based in Dubai. We are looking for an enthusiastic contact center executive who can handle inbound calls and can handle premium customers in a very well versed manner. **Responsibilities**: handle inbound calls respond to customer...

_Main duties and responsibilities includes:_ - **Train staff in areas of telephonic customer service and company policies**: - Overseeing and assessing Call center staff activities, and providing them with regular performance-related feedback. - Strategizing and monitoring daily activities of Contact Center operation. - Investigating and solving customer...

**aG Resources is looking for the Contact Center PMO for our reputable client in Dubai.** **Location: Dubai** **Durations: 6 months contract renewable** - Specific implementation of Call Centre software. Experience with large scale network deployments. - Demonstrable experience in managing projects with leading contact center solution providers. -...

We are GCH, we are hiring contact center executive for one of our clients who are into real estate developer. **Requirements**: 1+ years experience into customer service Real estate, Banking or related industry Languages known: Arabic/Arabic-French **Job Types**: Full-time, Permanent Pay: AED7,000.00 - AED8,000.00 per month **Experience**: - contact...

The unique educational place Unicorn Ecosystem is looking for a manager for our education center to join its cool team! If you know how to find a common language with people, love children and understand their age-related characteristics, you are not afraid of multitasking, you know how to coordinate and direct a team to achieve the company's goals, you are...

We are looking for a dedicated Contact Center Executive to join our team and serve as the frontline representative of our brand. As a Contact Center Executive, you will act as the voice of our organization, providing exceptional customer service and resolving inquiries with professionalism and efficiency. You will handle incoming calls, manage customer...

We are looking for an experienced **Language Training Program Manager** to lead and oversee our language training program. The role includes managing trainers, ensuring high-quality course delivery, and developing language training frameworks. **Key Responsibilities**: - Coordinate with language trainers to deliver effective language courses. - Oversee...

**Lead Quality Assurance, Audit & Training Executive** The Lead Quality Auditor & Trainer executive will listen to calls from the call center operators, recorded or live, monitor the chats - recorded or live in order to assess compliance with protocols and quality parameters. He/ She will be responsible for overall conversion KPIs for leads to opportunity...

**Training & Quality** **Location** - Dubai, United Arab Emirates*** Job Title: Trainer - Contact Center ( Bilingual - English/ Arabic ) **Job Description**: The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure...

Hello! Greeting from GCH!! Job title: Call Centre Representative - Contact Center Job location: Dubai| Job type: Full time, Permanent - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and...

**Job Title**: Center Manager - Heguru Right Brain Training Program (UAE) **Location**: Dubai, UAE **About Heguru**: Heguru Right Brain Training is a globally recognized program that nurtures children's innate potential through a unique and holistic approach. We focus on developing the right brain, fostering creativity, intuition, and problem-solving...

Job description Job title: Call Centre Representative - Contact Center Job location: Dubai Job type: Full time, Permanent **Salary**: AED 7K-8K + Benefits Start date: Soon **Responsibilities**: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and...

Job title: Call Centre Representative - Contact Center Job location: Dubai Job type: Full time, Permanent **Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and...

Job title: Call Centre Representative - Contact Center Job location: Dubai Job type: Full time, Permanent **Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and...

We are seeking a motivated and independent **Call Center Agent**. **Duties and Responsibilities**: - Handling a high volume of inbound and outbound customer calls in a professional and efficient manner. - Support to team members to maintain high customer service standards. - Ensure all calls that due procedures and quality standards are strictly adhered...