Quality Analyst

Job Description: The Quality Analyst is responsible for monitoring and evaluating the quality of services. This includes conducting audits, analyzing data, identifying areas for improvement, and implementing quality control measures. The Quality Analyst will also collaborate with cross-functional teams to develop and implement quality assurance processes and...

We are a recruitment company based in Dubai and are currently looking for Quality Analysts to work in the Dubai area with our client. Our client is: - US-based company with offices in the UAE - Working with international clients - Exposure to IT and technology marketing - Learned best practice from industry leaders - High-caliber sales team in the US, which...

Service Quality Analyst -required Hospitality **Salary**: AED3,000.00 - AED5,000.00 per month **Experience**: - Hospitality: 1 year (preferred) **Language**: - Arabic (preferred) - French (preferred)

Position: Quality Analyst **Salary**: 2.5K to 3K Qualification: College Graduate and Expert in Excel Experience: Freshers can also apply Language: English and Hindi are compulsory **Salary**: AED2,500.00 - AED3,000.00 per month

**Position Summary**:The Quality Analyst will be responsible for monitoring and evaluating chat and phone call conversations to maintain high standards of client interaction, ensuring proper adherence to protocols, and providing actionable feedback for continuous improvement. **Key Responsibilities**: **Conversation Monitoring**: - Monitor chat and phone...

Job in Dubai - Quality Analyst / Quality Checker - Garments / Fabrics Salary : 4000 AED - 5000 AED Per Month + UAE Standard Benefits **Job role**: ** Inspecting output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions and examining functionality** ** Checking that the assembly or production line adheres to...

Key Responsibilities: - Monitor and evaluate outbound sales calls to assess agent performance and adherence to quality standards. - Identify areas for improvement in sales techniques, product knowledge, and customer interactions. - Provide timely and constructive feedback to agents, coaching them on best practices and areas for development. - Develop and...

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right...

Training & QualityLocation: Dubai, United Arab EmiratesJob Title: Quality Analyst Contact Center (Bilingual English/Arabic)Job Description:As a Quality Analyst, you will execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate customers' experiences as they interact with customer service advisors through...

**Job Description: Quality Analyst - Call Center** **Note**:This is a 6 working day job. **Overview**: **Responsibilities**: - Identify areas for improvement and ensure compliance with company policies and procedures. - ** Call Calibration**: - Participate in call calibration sessions to ensure consistent scoring across the team. - Align with other...

We are looking for a skilled Financial Services Quality Analyst to join our team at Dautom.In this role, you will be responsible for ensuring the system design is perfectly aligned with the needs of the users through functional testing manual and automation. You will have strong self-management and flexibility skills and be a skilled individual contributor.A...

Dicetek LLC is hiring a skilled Data Quality Analyst to champion data integrity and inform business decisions. In this role, you will be responsible for:Developing and maintaining comprehensive quality control measures to ensure data accuracy and consistency.Collaborating with IT and operational teams to design and implement efficient data management...

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right...

**Hiring Chief Analyst - Quality and Awards for a government entity.** Key Responsibilities and Accountability: - Managing, implementing and monitoring the policies and plans related to the Organization and providing full administrative and technical support to the award committee to ensure achieving the goals and objectives of the award and providing a...

Defined major impacts analyzing root causes affecting the overall quality score. - Managed a team of quality analysts globally. - Measured day to day and overall performance in daily huddle and meetings. - Conducted brainstorming meetings with the management and director analyzing existing and potential challenges. - Implemented monitoring program for daily...

The role of Software Tester and Quality Analyst involves working closely with our team at Zone IT Solutions to ensure the delivery of high-quality software solutions through rigorous testing and quality assurance processes.Key Areas of Focus:Develop and maintain automated test scripts to verify software functionalityIdentify and report defects found during...

Employment Type: Employee Contract Type: Permanent **About the Role** Planet is seeking an energetic, enthusiastic and detail oriented team player to join the Risk, Compliance & Governance Team in the Middle East, based in Dubai UAE. - You will be responsible for undertaking operations necessary for quality testing within quality control - Review accuracy...

Talent Acquisition Executive at Albatha Group Job Overview: As a Quality Assurance Analyst within the CRM & Contact Centre Department, you will ensure exceptional customer experience through effective quality control and assurance measures. Your role will involve overseeing and enhancing processes within the CRM and Contact Centre functions to uphold...

Talent Acquisition Executive at Albatha GroupJob Overview:As a Quality Assurance Analyst within the CRM & Contact Centre Department, you will ensure exceptional customer experience through effective quality control and assurance measures. Your role will involve overseeing and enhancing processes within the CRM and Contact Centre functions to uphold service...

We are currently recruiting for our client which is a Data Research/Analysis company based in Dubai and they are looking to hire 5 Data Analyst [ Data Research Analyst ] to work full time. This role will be located in Business Bay. The applicants should have a Bachelor's Degree. The applicants should have advanced knowledge in MS Excel (Pivot tables &...