Call Centre Quality Assurance Lead

Quality Assurance Analyst is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. You will also help associates by training them how to make a great conversation and close the sale and build excellent rapport with the customers. You will lead by example. When required, you...

**Job Description: Quality Analyst - Call Center** **Note**:This is a 6 working day job. **Overview**: **Responsibilities**: - Identify areas for improvement and ensure compliance with company policies and procedures. - ** Call Calibration**: - Participate in call calibration sessions to ensure consistent scoring across the team. - Align with other...

**POSITION**: Call Centre Executive **SALARY**: AED 2000 ~AED 2300 **GENDER**: Females **REQUIREMENTS**: - At least 2 years experience in a call centre in UAE, preferably in a healthcare facility. - Ability to work under pressure without compromising quality standards. - Excellent communication skills in the English language. - Has experience in selling...

**POSITION**: Call Centre Executive **SALARY**: AED 2000 ~AED 2300 **GENDER**: Females **REQUIREMENTS**: - At least 2 years experience in a call centre in UAE, preferably in a healthcare facility. - Ability to work under pressure without compromising quality standards. - Excellent communication skills in the English language. - Has experience in selling...

**POSITION**: Call Centre Executive **SALARY**: AED 2000 ~AED 2300 **GENDER**: Females **REQUIREMENTS**: - At least 2 years experience in a call centre in UAE, preferably in a healthcare facility. - Ability to work under pressure without compromising quality standards. - Excellent communication skills in the English language. - Has experience in selling...

Job: Quality Assurance Evaluator Call Center **Job Type**: Full Time Salary : 3000 AED to 3500 AED A Quality Assurance Evaluator in a call center plays a crucial role in ensuring that customer service representatives adhere to established standards and deliver high-quality service to customers. The primary responsibilities of a Quality Assurance Evaluator...

**POSITION**: Call Centre Executive **SALARY**: AED 2000 ~AED 2500 **GENDER**: Females **REQUIREMENTS**: - At least 2 years experience in a call centre in UAE, preferably in a healthcare facility. - Ability to work under pressure without compromising quality standards. - Excellent communication skills in the English language. - Has experience in selling...

**Position**: Call Centre Assistant **Location**: Dubai **Contract Duration**: Temporary (5 months) **Salary**: AED 5,000 - 6,000 per month **Work Schedule**: 6 days a week, 8am - 5pm / 9am - 6pm **Job Overview**: **Key Responsibilities**: - Handle incoming calls and respond to customer inquiries in a professional and courteous manner. - Provide accurate...

**Overview**: **Key Responsibilities**: - ** Call Audits**: Conduct thorough audits of calls handled by agents to assess adherence to quality standards, compliance requirements, and customer service protocols. - ** Feedback Sessions**: Provide constructive feedback to agents based on call audit findings, highlighting areas of improvement and reinforcing...

**Lead Quality Assurance, Audit & Training Executive** The Lead Quality Auditor & Trainer executive will listen to calls from the call center operators, recorded or live, monitor the chats - recorded or live in order to assess compliance with protocols and quality parameters. He/ She will be responsible for overall conversion KPIs for leads to opportunity...

Location : DubaiCall Centre - 1 bilingual (English & Arabic) - With call center background * Following are the terms: - Contract Duration Temporary role - 5 months contract - AED 5,000 - 6,000 per month - 6 days a week / shift timings **Key Responsibilities**: - Answer inbound calls and make outbound calls to customers in a professional and courteous...

We are looking for Experience **Arabic Call Centre Agent** Preferred : Arabic Speaker **Duties & responsibilities** - Answer incoming calls promptly and professionally, addressing customer inquiries, requests, and complaints. - Efficiently take orders from customers over the phone, ensuring all necessary details are accurately captured. - Confirm order...

**JOB SUMMARY / PURPOSE** To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face...

**About us**: At Hireget, we redefine success in talent solutions. As a premier consulting firm, we specialize in Executive Search, Staff Management, and Training & Development. **Responsibilities**: - Handle inbound and outbound calls from customers regarding product inquiries, orders, billing issues, and general support. - Listen actively to customer...

Urgently looking for Call centre representative for Home healthcare setting in JlT dubai. **Salary**: AED3,000.00 - AED3,500.00 per month

**Responsibilities**: - Handle inbound and outbound customer calls professionally. - Answer customer inquiries and resolve issues promptly. - Provide information about products and services. - Record details of calls and customer interactions. - Follow up on customer calls when necessary. - Maintain customer databases and ensure accurate information. -...

Urgent Requirement for Call Centre Executive /Tele Calling Executive **Salary**: AED1,000.00 - AED6,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)

An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our_ _core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training._ _ - We are on a mission to build the world's leading platform and connected community to...

**_Job Description_**: - Conducts Site Reviews at locations as assigned and submit results. _ - Participate in the Pre-Survey Review process. _ - Review incident reporting and initiate follow up when needed. Participate in follow up with Corrective action plans (survey, audits, etc) Submit weekly QA reports in a timely manner to Quality Assurance...

**Call Centre - Supervisor** **JOB SUMMARY / PURPOSE** To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service supervisor will act as a liaison, provide product/services information, and resolve any emerging problems...