Ps Developer for Contact Center Technologies

4 days ago


Dubai, United Arab Emirates IQ Data Full time

**Role & Responsibilities(including but not limited to)**: As a Developer (Contact Center) one must be able to Design, review & refine contact center custom deliverables like IVR, reports, dashboard, wallboard, dialer call flows and CRM integrations.

**Expectations**:

- 2+ years of experience
- Advanced knowledge of CRM integrations
- Advanced knowledge of API services/integrations
- Quality assurance practices on software/web development

**Technical efficiency**:
**Must Have (Hands-on knowledge)**:
IVR Design, API design, customizations & integrations,

Ameyo / Genesys Contact Center specific design/development track record

ReactJS, CSS, HTML5, XML, PHP, BASH / Shell Scripting, python

**Good To have**:
MySQL, MS-SQL, Grafana/similar tool, Power BI, Salesforce

Apache - Tomcat webservers, PostgreSQL, JavaScript, JasperSoft (reporting)

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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