Client Service Manager, Hbme Oman Branch
6 months ago
-Job description
**Client Service Manager, HBME Oman Branch - Omani Nationals Only**
**Some careers open more doors than others.**
If you’re looking for a career that will give you plenty of opportunities to develop and your future will be rich with potential, join our new company which will be established in Oman. Whether you want a career that could take you to the top, or simply take you in an exciting new direction which offers you with opportunities, support and rewards that will take you further.
As part of Markets & Securities Services, Securities Services provides investor services to some of the world's largest asset managers, asset owners, banks and broker dealers. These services connect our clients and their investors to investment opportunities, making Securities Services an essential part of the infrastructure that supports international capital flows. Our global team operates in 37 countries and territories, and services thousands of clients around the world.
We are currently seeking an ambitious individual to join our Client Services team as part of Securities Services Oman, working together with colleagues to define, manage and achieve divisional business targets.
The role involves managing all assigned tasks within client servicing including client onboarding, account administration, client invoicing, managing Internal and external queries, client information and market information, with the highest possible level of service.
**The responsibilities include**:
- Ensuring delivery of services in line with client Service Level Agreements or their equivalents and strive towards complete client satisfaction and achievement of agreed service standards
- Prompt and accurate responses to all clients queries along with due diligence, risk and other information document requests
- Perform Service Calls with clients to monitor ongoing satisfaction with branch performance
- Participate and manage clients Due Diligence Visits
- Identify and introduce service improvements/ product development to improve the overall client experience
- Develop strong relationship with the local market entities in order to drive market advocacy and be a market leader in dissemination of market information to clients
- Offer full support and cooperation to Sales and the Regional teams to promote business and actively participate in regional projects
- Ensuring timely invoicing to clients, proactive follow-up and recovery of fees
- To implement efficient internal processes within the Client services team and contribute to the Bank’s performance culture, by understanding and demonstrating compliance with all relevant internal and external rules, regulations and procedures
- Continuously adapt to balance and prioritize different demands of the team and requirements from multiple stakeholders
Requirements
**To be successful in the role, you should meet the following requirements**:
- In-depth knowledge of Securities markets, with 5-6 years of work experience in particular custody business
- Knowledge of the external environment - regulatory, political, competitor and market
- Working with diverse, geographically dispersed teams
- Excellent written and verbal communication skills along with good presentation skills
- Omani national
-
Payment Operations Officer, Hbme Oman
8 months ago
UAE, United Arab Emirates HSBC Full time-Job description Some careers grow faster than others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. **Role Overview**: - Perform a business partner role for the payments and investigations processes, to provide a high quality of service and enhance...
-
Branch Manager
6 months ago
UAE, United Arab Emirates Emirates NBD Full time**This Position is for UAE Nationals** Main Responsibilities: Achievement of portfolio growth, sales, cross-sell and any other applicable financial targets for the branch for all applicable segments Ensure customer service standards in order to deliver consistent and superior service Ensure operation controls and compliance with policies, procedures and...
-
Vice President- Jebel Ali Branch
6 months ago
UAE, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...
-
Marketing Manager-oman
6 months ago
UAE, United Arab Emirates Lobo Management Full timeWe have been mandated by our client, a large local group having diversified businesses in Oman, to recruit a creative and result-oriented Marketing Manager with a strong background in the skincare and beauty industry for one of their subsidiaries. Reporting to the General Manager, the position involves a multifaceted role, including evaluating product...
-
Global Ops, Court Orders
8 months ago
UAE, United Arab Emirates HSBC Full time-Job description **Global Ops, Court orders & Account Servicing Officer, HBME Oman - Omani National Preferred.** Some careers grow faster than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here**.** If you’re looking for a role where you can continue to make an...
-
Branch Operation and Service Supervisor
2 months ago
UAE, United Arab Emirates HSBC Full time-Job description **Branch Operations and Service Supervisor - UAE National (0000K78R)** **Some careers open more doors than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC...
-
Sales Manager, Oman
6 months ago
UAE, United Arab Emirates Emerson Full timeAt Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We take pride in the people who make Emerson great. We believe that bringing together bright, enthusiastic, and talented people from a variety of backgrounds and cultures promotes the birth of new ideas and an exciting energy level. The main objective...
-
Assistant Manager
4 months ago
UAE, United Arab Emirates Emirates NBD Full time**Organization Unit Purpose** The client services team in corporate banking, supports the corporate relationship team in meeting the expectations of the client and supporting the team for all client matters with respect to Service and operational related requirements. This ensures that Relationship team is focused on revenue generation opportunities and...
-
Head of Client Service
6 months ago
UAE, United Arab Emirates Emirates NBD Full time**Company Introduction** Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89...
-
Branch Manager
5 months ago
UAE, United Arab Emirates HSBC Full time-Job description **Branch Manager (UAE National Only) (0000K4VX)** **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction,...
-
Client Services Executive
5 days ago
UAE, United Arab Emirates HSBC Full time-Job description **Client Services Executive, Private Banking (ID: 0000KTOV)** Some careers prize diversity more than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers...
-
Branch Teller and Service Officer
6 months ago
UAE, United Arab Emirates HSBC Full time-Job description **Branch Teller and Services Officer (UAE National) (0000JTUR)** **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers...
-
Cash Operations Officer, Hbme Oman
8 months ago
UAE, United Arab Emirates HSBC Full time-Job description Some careers grow faster than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here**.** If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. *** **Role...
-
Area Sales Manager
2 months ago
UAE, United Arab Emirates Emirates NBD Full time“In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family” As an Area Sales Manager at Emirates NBD,...
-
Global Ops, Cheque Operations Officer, Hbme Oman
8 months ago
UAE, United Arab Emirates HSBC Full time-Job description **Cheque Operations Officer -** **Omani National Preferred** Some careers open more doors than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting...
-
Branch Manager
8 months ago
UAE, United Arab Emirates Brainstorm Recruitment Full timeOne of the leading Manufacturing company in the Heat Transfer Industry is looking for a Financial Controller to be based at their HO. Position Summary: A Branch Manager is in charge of overseeing and coordinating all operations for a branch. He will set strategic goals and is responsible for the flow of operational information to the Managing Director &...
-
Operations Officer- Securities Services
6 months ago
UAE, United Arab Emirates HSBC Full time-Job description **In this role, you will**: - To effectively process the operations of Securities Services (SSV) including settlements, payments, foreign exchange and corporate actions. - Provide Support to Global Service Centers where SSV operations is offshored. - Be seen as a key contributor in driving change in the market, improve service delivery and...
-
Manager Cards
3 months ago
UAE, United Arab Emirates HSBC Full time-Job description Some careers grow faster than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Role overview: - Manage Unsecured lending Business Services as support to the department head and deliver an agreed set of business objectives. - Manage, support,...
-
Branch Incharge
6 months ago
UAE, United Arab Emirates Talent Pal Full timeEvery employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...
-
Client Service Manager-securities Services
6 months ago
UAE, United Arab Emirates HSBC Full time-Job description Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...