Branch Manager

5 months ago

UAE, United Arab Emirates HSBC Full time

-Job description

**Branch Manager (UAE National Only) (0000K4VX)**

**Some careers grow faster than others.**
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
We are currently seeking an ambitious individual to join our Wealth and Personal Banking team working together to provide a world class service to our most valuable clients.

**In this role, you will**:

- Manage the delivery of RBWM Plan to develop a best in class Premium business, enhancing and shaping the customer experience while maintaining a balanced approach to risk.
- Lead, coach and manage a branch team to ensure delivery of the AOP.
- Create a retail environment where Managers and staff maximize sales and income opportunities whilst providing excellent service quality.
- Ensure sales floor management (SFM) is effectively run within the branches.
- Maintain the levels of operational integrity prescribed by the banks procedures manuals
- Closely manage and drive the individual and collective performance of branches within the job holders responsibility
- Developing a customer contact strategy based upon a good understanding of the local market and customer base and competitor activity. Being an active member of the business community as a representative of HSBC.
- Identify development potential within the branches to guide individuals to maximize their potential.
- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Requirements

**To be successful in the role, you should meet the following requirements**:
**Knowledge / Experience**
- Bachelor Degree is mandatory to obtain UAE Visa and Work Permit
- Proven ability in team leadership and management.
- Prior experience in Retail sales and relationship management in the Retail sector.
- Proven ability in managing performance
- Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating.
- Coaching sales techniques, best practice, and sales management on a team and one to one basis.
- Skilled in planning, organizing and problem solving

**You’ll achieve more at HSBC.**
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.

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