Client Service Manager-securities Services

3 weeks ago


UAE, United Arab Emirates HSBC Full time

-Job description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

The role purpose is to manage all assigned tasks within client servicing including Account administration, Client Invoicing, managing Internal and external queries, client information, market information with the highest possible level of service in line with the expected turnaround time and efficiency. Ensuring delivery of other services in line with client Service Level Agreements or their equivalents and strive towards complete client satisfaction and achievement of agreed service standards.

**In this role, you will**:

- Implement efficient internal processes within the SSV Client services team and contribute to the Bank’s performance culture.
- Offer full support and cooperation to the sales and the regional team to promote business.
- Support Operations team and activities, as needed.
- Respond to client needs in terms of ensuring better quality of work and proactively manage their expectations.
- Ensure full client satisfaction and achievement of agreed Service standards.
- Manage client Due diligence visits, RFPs and RFIs.
Requirements

**To be successful in the role, you should meet the following requirements**:

- In-depth knowledge of Securities markets, with 4-6 years of work experience in that field.
- Knowledge of the external environment - regulatory, political, competitor and market
- Working with diverse, geographically dispersed teams
- Excellent written and verbal communication skills



  • UAE, United Arab Emirates HSBC Full time

    -Job description **Client Service Manager, HBME Oman Branch - Omani Nationals Only** **Some careers open more doors than others.** If you’re looking for a career that will give you plenty of opportunities to develop and your future will be rich with potential, join our new company which will be established in Oman. Whether you want a career that could...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Associate Director - Relationship Manager, IBT (UAE nationals only)** **0000K1IC** **Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC...


  • UAE, United Arab Emirates HSBC Full time

    **Head of Securities Services, HBME Oman** **GCB: 4** If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Business Manager, Markets Securities Services - 0000K25W** Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **In this role, you will**: - To effectively process the operations of Securities Services (SSV) including settlements, payments, foreign exchange and corporate actions. - Provide Support to Global Service Centers where SSV operations is offshored. - Be seen as a key contributor in driving change in the market, improve service delivery and...


  • UAE, United Arab Emirates HSBC Full time

    -Job description Client Service Executive, Global Private Banking (0000K3MM) Some careers prize diversity more than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Wealth and Personal Banking is our new global business combining Retail Banking and Wealth...


  • UAE, United Arab Emirates HSBC Full time

    **Securities Services, AVP Operations, HBME Oman** **0000IQCV** **GCB: 5** If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future....


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Business Manager, Markets Securities Services MENAT - 0000J5JU** **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction,...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **Business Manager, Markets Securities Services MENAT - 0000J5JU** **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction,...


  • UAE, United Arab Emirates HSBC Full time

    -Job description **eClient Services Analyst, Markets & Security Services (UAE national only) - 0000JCDU** **Some careers grow faster than others** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply...


  • UAE, United Arab Emirates HSBC Full time

    **Head of Global Markets & Securities Services, HBME Oman** **GCB 4** If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Global Markets provides world-class solutions that are as diverse as the needs of the clients we serve. The breadth, depth and strength...


  • UAE, United Arab Emirates du Full time

    **Key Accountabilities**: - Develop services relationship with clients and conduct service reviews. Review performance reports, service improvements, service quality and processes with the clients and own improvements, - Develop services relationship with internal business units and conduct service reviews. Review performance reports, service improvements,...


  • UAE, United Arab Emirates Emirates NBD Full time

    **Company Introduction** Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89...


  • UAE, United Arab Emirates Talent Pal Full time

    **Location** Abu Dhabi, Amman **Risk Advisory | Internal Client Services | Assistant Manager - Learning & Development** When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You'll understand that Deloitte...


  • UAE, United Arab Emirates Edge Executive Management Consultancy Full time

    Permanent- Posted 3 months agoSSE will be responsible for the sales of services and marketing to countries under the The SSE maintain sand develops the Middle East market - in terms of sales and service agreements and expansion of contracts to existing clients. The SSE shall ensure that the sales department works cross functionally with executives and...

  • Transaction Manager

    3 weeks ago


    UAE, United Arab Emirates HSBC Full time

    -Job description Transaction Manager - Issuer Services, MENAT - 0000JKZJ Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support...

  • Service Manager

    2 weeks ago


    UAE, United Arab Emirates MAN Energy Solutions Full time

    **What you should know about us**: MAN Energy Solutions enables it customers to achieve sustainable value creation in the transition towards a carbon neutral future. Addressing tomorrow's challenges within the marine, energy and industrial sectors, we improve efficiency and performance at a systematic level. Leading the way in advanced engineering for more...


  • UAE, United Arab Emirates DP World Full time

    **Purpose**: This role is responsible for the development of the air freight process strategy and its deployment within the DP World Logistics community which includes, process design, alignment and control. This is to enable consistent service quality, necessary correction and escalation processes. This role also acts as an interface to the IT and...


  • UAE, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...


  • UAE, United Arab Emirates Abu Dhabi Ports Full time

    Accountable To Vice President - KEZAD Free Zones Responsible for To establish KIZAD Free Zone Operations as a preferred destination for FDI investments in the region. Working Relationship Key Internal Contacts - Work closely with internal departments within Kizad to facilitate customer friendly approach in implementing FZ Rules and Regulations. -...