Vice President- Jebel Ali Branch

6 months ago


UAE, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**What you will do**:

- Prudent decision-making on retention & renewal of existing business based on profitability history.
- Achieve consistent and profitable business growth for the branch.
- Promote a culture of Customer Service Excellence within the branch.
- Plan, analyse and develop strategies and actions to secure new/renewal of direct business and business through branch sales staff.
- Maintain regular personal contact with major prospective clients.
- Strike long-term business partnerships with intermediaries and affinity channels
- Manage the customer complaints at Macro & Micro level
- Ensure that back-end related works (compliance, policy issuance & endorsements) are effectively managed by team members.
- Ensure that premium collections are duly reviewed and monitored.

**Required skills to be successful**:

- Strong analytical skills.
- Desire to build relationship with existing & potential clients & agents.
- Excellent communication and negotiation skills.
- A driven sales approach that ensures targets are met
- Excellent interpersonal skills to develop relationships with internal and external stakeholders.
- Problem solving abilities.

**What equips you for the role**:

- Over 12 years of experience in Insurance Industry (Including 5+ years in a leadership role)
- General Insurance with particular emphasis on Marine, Hull & Cargo, Non Marine, Motor, Life & Medical.
- Agent / Broker Relationship Management.
- Knowledge of the Insurance industry and experience in UAE market.
- Commercial acumen and strong understanding of business requirements
- Interpersonal and negotiations skills.
- Bachelor’s / Master’s Degree (Commerce/Science / Arts / Business Administration) Associate of Chartered Insurance Institute, London or equivalent

**About Orient Insurance PJSC**:
Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman and Bahrain.



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