Strategic Partnership Lead

4 weeks ago

Internet City, United Arab Emirates PayPal Full time

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: The Strategic Partenships Lead, will oversee partnerships that integrate on behalf of merchants, including e-commerce platforms, software providers, accounting platforms, digital agencies, and payment gateways. This expansive role requires a deep understanding of the e-commerce landscape, the business models of the partners under your management, and their technology integration with PayPal.

**Job Description**:
In this position, you will develop and execute sales strategies that align with PayPal’s corporate objectives f or the MEA region. You will take full accountability for managing some of PayPal’s most strategic Channel Partners, driving customer engagement initiatives to ensure the success and growth of our customers.

**Responsibilities**
- Develop and implement MEA Channel Partner growth strategies that align with PayPal’s long-term objectives and commercial goals, focusing on target markets, customers, and product opportunities.
- Build and lead the Account Executives funtction ensuring effective collaboration and support for the Partner Sales Managers (PSMs) handling high-value unmanaged accounts and other unmanaged accounts.
- Facilitate integration between the Regional Partner Sales Teams abroader organisation as well as across all pods and Strategic Global Partners, to drive alignment and maximize sales opportunities.
- Develop strategies to enhance the performance of the pod, fostering a collaborative environment that supports growth and efficiency.
- Monitor and assess the effectiveness of account coverage and integration efforts, making data-driven recommendations for improvement.
- Guide Channel Partner selling teams in resource allocation decisions, including outsourcing strategies and capacity management to optimize performance.
- Collaborate closely with marketing to enhance alignment between sales and marketing strategies, ensuring a cohesive approach to lead generation, account activation, and the overall customer journey. This includes sharing customer insights and analytics, facilitating seamless hand-offs, and jointly managing pipeline performance metrics.
- Foster collaboration with key stakeholders, including product teams, to integrate customer feedback from sales into PayPal’s product strategy and innovation. Work closely with product marketing to leverage pricing and marketing insights, coordinate strategies with field sales, and collaborate with sales operations to enhance sales support and incentive planning.
- Design and implement initiatives to improve sales talent and capabilities, including defining target hiring profiles, developing upskilling and coaching programs, and providing the necessary sales tools aligned with PayPal’s global growth objectives. Faci

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