Catering and Conference Service Sales Manager
5 months ago
**Job Number** 24088296
**Job Category** Sales & Marketing
**Location** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages sales efforts for the hotel including local corporate and social catering.
- Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
- Responds to incoming catering opportunities for the hotel.
- Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets, and provides forecasting reports.
- Develops menus which drive sales.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.
**Providing Exceptional Customer Service**
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.
- Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
**Additional Responsibilities**
- Performs other duties, as assigned, to meet business needs.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delive
-
Catering Manager
5 months ago
Dubai, United Arab Emirates Lavita Catering Full timeWe are looking for a versatile and well-organized catering manager to oversee our event catering services. - Accredited course in catering management, or similar. - 3-5 years of experience in catering management or similar. - Experience in hiring, training, and overseeing catering staff. - Advance knowledge of best practices in catering management. -...
-
Catering Manager
5 months ago
Dubai, United Arab Emirates Jamanvar Restaurant & Catering Full timeJob Title: Catering Manager Company: Jamanvar Restaurant & Catering Location: Al Majaz 2, Sharjah Overview: The Catering Manager is a key leadership role responsible for overseeing and managing all aspects of the catering operations. They will lead a team to deliver exceptional catering services, ensuring client satisfaction, profitability, and adherence...
-
Catering Sales Supervisor/manager
2 months ago
Dubai, United Arab Emirates Cakeologyy catering services LLC Full timeCatering Sales Supervisor/Manager, **Reporting to: - ** Sales and marketing Director: **Key Responsibilities**: - **Sales Development**: Proactively seek and secure new pastry catering orders from coffee shops, cafés, and other food service establishments. - **Client Relationship Management**: Build and maintain strong relationships with coffee shop...
-
Catering Sales
5 days ago
Dubai, United Arab Emirates Akl Baytna Catering Full timePay: AED3,000.00 - AED5,000.00 per month **Experience**: - catering sales: 2 years (required) - UAE: 2 years (required) **Location**: - Dubai (required)
-
Catering Sales Executive
5 months ago
Dubai, United Arab Emirates Akl Baytna Catering Full timeWe are looking for an ambitious and energetic **Sales Executive who has worked in catering sales and comes with his list of contacts that can be converted to contracts.** **An attractive salary and commission structure can be agreed depending on proven experience and potential to provide business revenue quickly.** **Experience**: - catering sales: 3...
-
Catering Operations Manager
2 weeks ago
Dubai, United Arab Emirates Al Maha Catering LLC Full time**Job Title**: Catering Operations Manager **Company**: Almaha Catering **Location**: Dubai **Salary**: AED 6,000 - AED 7,000 per month **Experience Required**: Minimum 10 years in catering or hospitality operations **Driving License**: Mandatory Key Responsibilities: - Oversee daily catering operations, ensuring high-quality service and client...
-
Catering Sales Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly motivated and experienced Catering Sales Manager to join our team at Accor. The successful candidate will be responsible for selling and managing catering services to clients, ensuring exceptional customer service and maximizing revenue.Key ResponsibilitiesSales and MarketingDevelop and implement sales strategies to...
-
Catering Assistant Manager
2 days ago
Dubai, United Arab Emirates Al Maha Catering LLC Full time**Job Title**: Catering Assistant Manager **Location**: Dubai, UAE **Company**: AL MAHA **Salary**: 7000-10,000 AED per month (all-inclusive) **Key Responsibilities**: - Assist in managing catering operations, ensuring smooth execution of events and functions. - Coordinate with kitchen and service teams to ensure timely and quality service. - Oversee...
-
Catering Sales
5 months ago
Dubai, United Arab Emirates MARCO POLO HOTEL Full time**Catering Sales**: Drive revenue growth by promoting and selling catering services to corporate clients, event planners, and individuals. **Client Relationship Management**: Cultivate and maintain strong relationships with existing clients while actively seeking new business opportunities. **Unit Management**: Oversee catering sales for **three units**...
-
Conference Producer
1 month ago
Dubai, United Arab Emirates STRATEGIC MARKETING MANAGEMENT AND EXHIBITIONS Full timeStrategic Exhibitions & Conferences, under Strategic Holding, has been a pioneer in organizing high-profile conferences and events since 2000. Based in the UAE, we have established ourselves as a trusted partner for numerous government entities. One of our crowning achievements, the Annual Investment Summit, has grown to be the world’s leading investment...
-
Catering Sales Manager
7 months ago
Dubai, United Arab Emirates Byblos Full time**Company Description** Byblos Hospitality Group, located in Dubai, United Arab Emirates, is dedicated to delivering superior results to its owners, investors, partners, and guests through personalized service developed by understanding and respecting the different cultures in such a cosmopolitan country. The group's portfolio includes six luxurious hotels,...
-
Catering Manager
5 months ago
Dubai, United Arab Emirates Al Toobi New Enterprises Full time**Company & Job Location**: Muscat, Oman **DUTIES & RESPONSIBILITIES** - Determine customer requirements and propose suitable catering options, including snack buffets, breakfast menus, corporate meals, cocktail parties, birthday parties, weddings, and business lunches for companies. - Negotiate prices and meticulously prepare catering order forms to ensure...
-
Conference Sales Executive
6 months ago
Dubai, United Arab Emirates AccorHotel Full time**Job Description**: **Summary of Responsibilities**: Reporting to the Director of Sales, Conference Services, responsibilities and essential job functions include but are not limited to the following: - Consistently offer professional, friendly and engaging service while supporting colleagues - Ensure delivery of exceptional customer service with a high...
-
Sales Manager, Conference and Events
5 months ago
Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time**Position**: Sales Manager, Conference and Events (Full time #539398) **Property / Office**: Mandarin Oriental Jumeira, Dubai **Location**: Dubai, United Arab Emirates **Responsibilities**: - It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. - MOHG Code...
-
Business Development Manager
2 months ago
Dubai, United Arab Emirates emirates tastes catering services Full timeProven ability to manage an end-to-end sales process from lead generation, bespoke tender/proposal writing, presentations, contractual negotiation and sales to operations handover. - An excellent communicator with the ability to influence at a senior level - Experience in working in catering sales business development and marketing - Not preferred from...
-
Catering Sales Manager
5 months ago
Dubai, United Arab Emirates M.R.S. Packaging Limited Full time**Position Title: Catering Sales Manager - B2C and B2B (Popcorn Passion)** **Location: Dubai with local and regional travel** **Reports To: CEO** **Summary**: The Catering Sales Manager is responsible for managing the sales and growth of the kitchen and Café business of Popcorn Passion. **Responsibilities**: Manage the catering/events/bakery sales and...
-
Conference Manager
3 days ago
Dubai, United Arab Emirates LEID Technical Works Full timeAbout Us: EEE is a dynamic and innovative events company specializing in organizing high-impact conferences and events worldwide. Our team is dedicated to creating memorable experiences that bring industry leaders, experts, and attendees together to inspire, educate, and drive business forward. We are currently seeking a talented and organized Conference...
-
Catering Manager
5 months ago
Dubai, United Arab Emirates Trisixnine FZE Full time**Job Title: Sales Catering Manager** **Location: Dubai, United Arab Emirates** **Job Overview**: **Key Responsibilities**: **1. Sales Strategy and Planning**: - Develop and implement comprehensive sales strategies to achieve revenue targets. - Identify and pursue new business opportunities in the catering sector. - Conduct market research to stay...
-
Catering Supervisor
5 months ago
Dubai, United Arab Emirates Lavita Catering LLC Full time**Catering Job Responsibilities**: - Assists the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize guests dining experience. - Sets up and breaks down chairs, tables, and buffet. - Sets up the front line with the equipment, plateware, and smallwares needed to effectively serve all food...
-
Catering Manager
1 month ago
Dubai, United Arab Emirates Ilqah Full time**- - Plan, coordinate, and execute catering events.- - Manage client relationships, negotiate contracts.- - Develop customized menus, proposals, and presentations.- - Oversee event logistics, timelines, and budgets.- - Supervise catering staff, ensure quality service.- - Collaborate with chefs, vendors, and event planners.- - Ensure food safety, quality...