Catering Manager
5 months ago
**Company & Job Location**: Muscat, Oman
**DUTIES & RESPONSIBILITIES**
- Determine customer requirements and propose suitable catering options, including snack buffets, breakfast menus, corporate meals, cocktail parties, birthday parties, weddings, and business lunches for companies.
- Negotiate prices and meticulously prepare catering order forms to ensure accuracy and clarity.
- Plan menus and oversee the smooth execution of venues, equipment, food, and service preparations to exceed customer expectations.
- Recruit, train, and supervise catering staff, while effectively scheduling employee shifts to optimize efficiency and productivity.
- Establish and maintain strong relationships with customers, sales staff, chefs, and specialized catering equipment providers.
- Oversee seating arrangements, ensure the smooth serving of meals and beverages, and manage the efficient clearing of tables.
- Monitor catering stock and supplies availability, taking proactive measures to order replenishments as needed.
- Track catering expenses and maintain accurate records.
- Adhere to all food and health industry regulations and standards to ensure compliance and food safety.
- Stay updated on catering trends and proactively promote competitive catering services to attract and retain customers.
- Market the business by attending trade exhibitions, events, and demonstrations to showcase the catering services and establish business connections.
- Ensure the quality of service and adherence to policies and procedures within the catering department.
- Follow established payment processes with customers in accordance with company policies.
- Perform other tasks as assigned by management.
**Education & Experience**
- Bachelor's degree in Hospitality Management, Culinary Arts, or a related field
- A minimum of five (5) years of experience in catering sales or event management, with a focus on achieving sales targets.
- Prior experience in the Oman market is highly desirable.
- Experience in hiring, training, and overseeing catering staff.
- Advanced knowledge of best practices in catering management.
**Required Skills**:
- Demonstrates adaptability in changing environments.
- Applies project management techniques and revenue management strategies to optimize catering operations.
- Displays strong critical thinking and analytical abilities
- Actively participates in service innovation initiatives to enhance catering offerings and customer experiences
- Ability to identify sales trends to inform strategic sales planning
- Ability to implement loss/risk prevention.
- Proficiency in managing meetings, ensuring productive discussions and outcomes.
- Exhibits the ability to solve problems and make decisions at a supervisory level.
- Demonstrates exceptional ability to deliver catering services within budget and on time.
- Ability to coordinate catering requirements with customers, chefs, and suppliers.rs.
**Education**:
- Bachelor's (required)
**Experience**:
- In Catering Sales or Event Management: 5 years (required)
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