Conference Sales Executive
1 month ago
**Job Description**:
**Summary of Responsibilities**:
Reporting to the Director of Sales, Conference Services, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service while supporting colleagues
- Ensure delivery of exceptional customer service with a high degree of integrity and professionalism while providing active support to Fairmont Dubai sales team
- Coordinate and handle multiple responsibilities and assignments in a demanding environment in order to prioritize and meet tight deadlines
- Prepare and process proposals, contracts and business travel requests as required
- Update and maintain all client contact databases on an ongoing basis
- Assist with preparation for Site Inspections, FAM Trips and Client Events and attending functions as required
- Produce weekly, monthly, quarterly and annual reports
- Coordinate the rolling calendar of site inspections, FAMS and VIP arrivals
- Log client interaction activities as requested
- Participate in and take minutes for all department meetings
- Participate in hotel committees
- Any other administrative duties as assigned
**Qualifications**:
- A Bachelor’s Degree and/or Hotel Management degree preferred
- Two years experience working for a luxury hotel; and/or other sales related experience will be considered
- Strong work ethic and the ability to work extended hours when required
- Strong organization and time management skills
- Proven ability to work efficiently in a demanding and fast paced environment
- Proven ability to work cohesively as part of a team in a multi cultural environment
- Proven ability to focus attention on guest needs, remaining calm and courteous at all times
- Computer proficiency in Word, Excel, PowerPoint, Opera Sales & Catering, and ability to understand and interpret financial data
- Excellent written and oral communication skills
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