Client Engagement Lead/facilitator

4 weeks ago

Abu Dhabi, United Arab Emirates Gravity Consulting Full time

At **Gravity**, it's our mission to make organisational strategy easy to navigate, and help senior leaders of complex organisations become the heroes of their own stories.

We help executives and their organisations make sense of their strategic landscape, articulate, navigate, mobilise and ultimately realise their ambitious visions, with an approach that combines visual design, technology, a connected platform and consulting to deliver our engaging, best-in-class solution.

**We prefer someone based in Abu Dhabi or willing to travel there extensively for this role.**

**Key responsibilities sit across three dimensions**:

- Client and Gravity delivery team facilitation
- Project delivery (working with a project manager)
- Redefining, growing and championing Gravity iLabs' approach to client engagement across the project lifecycle

**Secondary responsibilities include**:

- Business development

**Specialist skills required**:

- **Delivery execution**:Implement project operating cadences to foster co-creation across the project lifecycle, initiating and leading facilitation of ceremonies, forums, workshops and ad-hoc interactions across that cadence.
- **Define Success**:Lead client conversations and help our senior consulting and delivery teams to translate needs into scope.
- **Design the work**:shape the work by designing and running fit-for-purpose client experiences.
- **Deliver outcomes**: Lead streams of work and working sessions to enable implementation of our product and the design of engaging visualisations and workspaces to outcome.
- **Creativity**:Bring a creative bent to the way we design and deliver work, combining best-practice methods with your own charismatic approach to engagement.
- **Methodology**: Knowledge and experience of agile, design thinking, MG Taylor/Collaboration Code, rapid prototyping or other relevant methodologies would be highly beneficial in this role.

**Engagement Delivery - core skills**:

- **Client Experience**:Build strong client relationships and guide the project journey to deliver a great holistic experience. Create meaningful connection between client and internal teams as and where appropriate
- **Organise and Execute**:You are great at planning and delivering projects whilst balancing client and team needs.
- **Foster positive work environment**:Work closely in teams with awareness of strengths, weaknesses and preferences and to foster a positive working environment that will enable our people and clients to excel
- **Communicate with impact**:You have excellent written and presentation skills, and can effectively facilitate senior executive and mid-level management stakeholder groups.
- **Business development**: Build client relationships, identify opportunities, help plan and price work and help build winning proposals.
- **Commercial rigour**:Basic ability to track and deliver to a budget.

**Helping build Gravity capability**:

- **Team Development**: Enhance the team and shape ways in which we can improve our client engagement, particularly within projects.
- **Insights capture and sharing**:Share new knowledge across the team and coordinate knowledge capture.

**Experience required**:

- Direct, practical work experience in large organisations, working in particular with senior leadership and other key stakeholders
- Evidence of facilitation expertise within a large group design processes.
- Highly adept and efficient skills in Microsoft Office, specifically PowerPoint, Excel and Word.
- Knowledge and understanding of co-creation methodologies like MG Taylor/ Collaboration Code etc
- Familiarity with collaboration tools like Miro/Mural, Microsoft Teams, etc
- Experience working with very senior executives across organisations, and the ability to translate needs and requirements across levels and organisations.

**Personal attributes**
- **High-energy engagement**: A dynamic communicator and influencer, able to engage proactively across client and internal teams
- **Outcome-driven**:A gregarious work ethic, with commitment to delivering not only to agreed deliverables, but importantly to agreed _outcomes._
- **Proactive**: Proactively engage with clients, spot and act on gaps and opportunities, and the kind of person who always asks "is there a better way of doing this?" - and then does it.
- **Value-hungry**: Hunger to create value for our clients, and to bring them on the journey with our team in an engaging, but appropriate manner
- **Changemaker mindset**: Willing to do what is needed to effect change, and to bring others along on the journey

  • Client Engagement Lead

    7 days ago

    Abu Dhabi, United Arab Emirates Global CCS Institute Full time

    POSITION DESCRIPTION **Position Title **Client Engagement Lead **Business Unit** Regional **Manager **Head of MENA Region **Direct Reports **N/A **Location **Abu Dhabi, UAE **Role type **1.0 FTE **Significant relationships** Members, prospective Members and clients, and strategic partners; local CCS, energy and climate stakeholders - Advocacy team to...

  • Client Engagement Lead

    1 week ago

    Abu Dhabi, United Arab Emirates Global CCS Institute Full time

    POSITION DESCRIPTION **Position Title **Client Engagement Lead **Business Unit** MENA Region **Manager **Head of MENA Region **Direct Reports **N/A **Location **Abu Dhabi, UAE **Role type **1.0 FTE **Significant relationships** Members, prospective Members and clients, and strategic partners; local CCS, energy and climate stakeholders - Advocacy team...

  • Client Engagement Associate

    2 weeks ago

    Abu Dhabi, United Arab Emirates Kounted Accounting Management Full time

    The primary objective of the role is to provide support to the Incorporation & Visa Services team. The role entails facilitating client onboarding and maintaining documentation for incorporations and visa while ensuring positive client experience. **Reporting Line**:Chief Operations Officer** **Key Responsibilities**: - **Client Onboarding & Client...

  • Client Engagement Associate

    6 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Kounted Accounting Management Full time

    The primary objective of the role is to provide support to the Incorporation & Visa Services team. The role entails facilitating client onboarding and maintaining documentation for incorporations and visa while ensuring positive client experience.Reporting Line: Chief Operations OfficerKey Responsibilities:· Client Onboarding & Client Managemento Facilitate...

  • ESG Practice Lead Partner to enhance ESG Strategy and Implementation, Client engagement and Adv[...]

    4 weeks ago

    abu dhabi, United Arab Emirates DIKTU.com Full time

    ESG Practice Lead Partner to enhance ESG Strategy and Implementation, Client engagement and Advisory servicesLocationAbu Dhabi, United Arab EmiratesIndustry TypeManagement ConsultingJob TypeContracted to Full TimeJob DescriptionClient > Consulting Firm, UAERole > ESG Practice Lead PartnerRole description > looking for ESG Practice Lead to spearhead...

  • ESG Practice Lead Partner to enhance ESG Strategy and Implementation, Client engagement and Adv[...]

    2 weeks ago

    abu dhabi, United Arab Emirates DIKTU.com Full time

    ESG Practice Lead Partner to enhance ESG Strategy and Implementation, Client engagement and Advisory servicesJob LocationAbu Dhabi, United Arab EmiratesIndustry TypeManagement ConsultingJob TypeContracted to Full TimeJob DescriptionClient > Consulting Firm, UAERole > ESG Practice Lead PartnerRole description > looking for ESG Practice Lead to spearhead...

  • Ecosystem Engagement Lead

    6 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Al Etihad Payments Full time

    |Ecosystem Engagement Lead Al Etihad Payments empowers employees to work in an environment that best promotes their productivity and well-being, while providing high-quality workplace and fantastic professional experience.|Get to Know UsAl Etihad Payments is the UAE's designated retail payments entity, dedicated to developing and operating world-class...

  • ESG Practice Lead Partner to enhance ESG Strategy and Implementation Client engagement and Advi[...]

    3 weeks ago

    abu dhabi, United Arab Emirates DIKTUCOM Full time

    Client > Consulting Firm UAERole > ESG Practice Lead PartnerRole description > looking for ESG Practice Lead to spearhead Company’s ESG Practice and enhance capabilities in delivering cuttingedge sustainable solutions to Clients. The ESG Practice Lead will play a pivotal role in shaping and driving firm's ESG strategy internally and for Clients worldwide....

  • Global Internal Communications and Engagement Lead

    4 weeks ago

    Abu Dhabi, United Arab Emirates Madison Pearl Full time

    C- Posted by - Cheska Pagsanjan- Recruiter Our client, a leading bank is looking to appoint a Global Internal Communications & Engagement Lead in UAE to manage internal communications and employee engagement initiatives and collaborate with senior leadership to align communication strategies with business objectives. Key Responsibilities: - Develop and...

  • Global Internal Communications and Engagement Lead

    5 hours ago

    Abu Dhabi, United Arab Emirates Madison Pearl Full time

    C- Posted by - Cheska Pagsanjan- Recruiter Our client, a leading bank is looking to appoint a Global Internal Communications & Engagement Lead in UAE to manage internal communications and employee engagement initiatives and collaborate with senior leadership to align communication strategies with business objectives. Key Responsibilities: - Develop and...

  • Microsoft 365 Engagement and Adoption Lead

    6 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Micheal Page Full time

    Job Description You will develop and execute change management activities for a major Microsoft 365 Migration project to ensure stakeholder engagement, communication and training needs are met. A large complex entity contributing to the economic growth and development of the Emirate through innovative technology transformation initiatives. DescriptionChange...

  • Microsoft 365 Engagement and Adoption Lead

    5 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Micheal Page Full time

    Job DescriptionYou will develop and execute change management activities for a major Microsoft 365 Migration project to ensure stakeholder engagement, communication, and training needs are met. A large complex entity contributing to the economic growth and development of the Emirate through innovative technology transformation initiatives.DescriptionChange...

  • Clinical Engagement Lead

    1 month ago

    abu dhabi, United Arab Emirates AIQU Full time

    احفظ هذه الوظيفة عبر حسابك على LinkedIn، أو قم بإنشاء حساب جديد. احفظ هذه الوظيفة عبر حسابك على LinkedIn، أو قم بإنشاء حساب جديد. نشاط بحثك عن وظائف مرئي لك فقط.البريد الإلكترونيمرحبًا بعودتكقم بتسجيل...

  • Client Engagement Associate

    2 months ago

    Abu Dhabi, United Arab Emirates Kounted Accounting Management Full time

    The primary objective of the role is to provide support to the Incorporation & Visa Services team. The role entails facilitating client onboarding and maintaining documentation for incorporations and visa while ensuring positive client experience. **Reporting Line**:Chief Operations Officer** **Key Responsibilities**: - **Client Onboarding & Client...

  • ESG Practice Lead Partner to enhance ESG Strategy and Implementation Client engagement and Advisory services

    4 weeks ago

    Abu Dhabi, United Arab Emirates DIKTUCOM Full time

    Client > Consulting Firm UAE Role > ESG Practice Lead Partner Role description > looking for ESG Practice Lead to spearhead Company’s ESG Practice and enhance capabilities in delivering cuttingedge sustainable solutions to Clients. The ESG Practice Lead will play a pivotal role in shaping and driving firm's ESG strategy...

  • ESG Practice Lead Partner to enhance ESG Strategy and Implementation Client engagement and Advisory services

    3 weeks ago

    Abu Dhabi, United Arab Emirates DIKTUCOM Full time

    Client > Consulting Firm UAE Role > ESG Practice Lead Partner Role description > looking for ESG Practice Lead to spearhead Company’s ESG Practice and enhance capabilities in delivering cuttingedge sustainable solutions to Clients. The ESG Practice Lead will play a pivotal role in shaping and driving firm's ESG strategy...

  • Microsoft 365 Engagement and Adoption Lead

    3 weeks ago

    abu dhabi, United Arab Emirates Micheal Page Full time

    Job Description You will develop and execute change management activities for a major Microsoft 365 Migration project to ensure stakeholder engagement, communication and training needs are met. A large complex entity contributing to the economic growth and development of the Emirate through innovative technology transformation initiatives. Description Change...

  • Microsoft 365 Engagement and Adoption Lead

    3 weeks ago

    abu dhabi, United Arab Emirates Micheal Page Full time

    Job Description You will develop and execute change management activities for a major Microsoft 365 Migration project to ensure stakeholder engagement, communication and training needs are met. A large complex entity contributing to the economic growth and development of the Emirate through innovative technology transformation initiatives. Description Change...

  • Microsoft 365 Engagement and Adoption Lead

    3 weeks ago

    abu dhabi, United Arab Emirates Micheal Page Full time

    Job DescriptionYou will develop and execute change management activities for a major Microsoft 365 Migration project to ensure stakeholder engagement, communication, and training needs are met. A large complex entity contributing to the economic growth and development of the Emirate through innovative technology transformation initiatives.DescriptionChange...

  • Microsoft 365 Engagement and Adoption Lead

    2 months ago

    Abu Dhabi, United Arab Emirates Micheal Page Full time

    Job Description You will develop and executechange management activities for a major Microsoft 365 Migrationproject to ensure stakeholder engagement, communication andtraining needs are met. Alarge complex entity contributing to the economic growth anddevelopment of the Emirate through innovative technologytransformation initiatives.DescriptionChange...