Head of Client Relations

1 week ago


Abu Dhabi, United Arab Emirates High Street Resources Full time

**Job Summary**:
**Key Responsibilities**:

- Develop and maintain strong relationships with high-value clients, ensuring their needs are met and exceeded.
- Act as the primary point of contact for strategic clients, addressing concerns and facilitating solutions.
- Foster long-term partnerships by understanding clients' business goals and aligning services to meet their objectives.
- Lead and mentor the Client Relations team to ensure high performance and consistent service delivery.
- Set clear objectives, KPIs, and goals for the team, ensuring alignment with overall strategies.
- Drive a culture of client-centricity within the organization.
- Collaborate with the management team to develop and execute strategies that enhance client retention and satisfaction.
- Identify new business opportunities within the client base to drive upselling and cross-selling initiatives.
- Analyze market trends and client feedback to recommend service improvements and innovations.
- Ensure that all client interactions comply with ADGM regulations and internal policies.
- Prepare and present detailed reports on client satisfaction metrics, feedback, and business development initiatives.
- Represent the organization at industry events, conferences, and client meetings to enhance visibility and strengthen relationships.
- Organize client engagement activities such as workshops, seminars, and appreciation events.

**Qualifications and Skills**:

- Bachelor’s degree in Business Administration, Finance, or a related field (Master’s degree preferred).
- Minimum of 8-10 years of experience in client relations, business development, or account management within the financial services sector.
- Proven track record of managing high-value client portfolios and achieving revenue targets.
- Strong interpersonal and communication skills with the ability to influence and build trust.
- Strategic thinking and problem-solving capabilities.
- Excellent leadership and team management skills.
- Proficiency in CRM software and client relationship tools.
- In-depth understanding of financial services, products, and regulatory requirements within the ADGM framework.
- Familiarity with the financial landscape in the UAE and GCC region.



  • Abu Dhabi, United Arab Emirates TPA Full time

    Experience with client relation and business development in the insurance or TPA industry who can join immediately in Abu Dhabi office. Job responsibilities: - Assist the Head - CR & BDin developing the general policies and standards of Client Relations and thereof ensuring strict adherence. - Follow-up on client complaints, pertaining to all operational...


  • Abu Dhabi, United Arab Emirates Nair System Full time

    We are looking for Client Relation Executives for our UAE Location with the following skill set, 3-5 yeas of experience in Banking, Finance or Insurance domain and minimum 1 year in IT Sales. Should be Smart, Hardworking, Sincere, Confident & Result Oriented Should have good knowledge in computer and IT terms. Prior experience in Staffing...


  • Abu Dhabi, United Arab Emirates AMA Audit and Tax Advisory Full time

    **Client Relations Executive** **AMA Audit & Tax Advisory** **Abu Dhabi** **Job Summary**: **Responsibilities**: - Build contacts with potential clients to create new business opportunities. - Keep prospective client database updated - Make cold calls for new business leads - Maintain knowledge of all service offerings of the company. - Arrange meetings...


  • Abu Dhabi, United Arab Emirates Star Services LLC Full time

    Job Description The Partnership & Corporate Relation Section Head is responsible for leading collaborations and relations across the energy sector (locally, regionally, and internationally) in accordance with energy sector policies, plans, and strategies to effectively develop and maintain quality partnerships and relations that support the energy, water,...


  • Abu Dhabi, United Arab Emirates Delight Investment Group Full time

    Key Responsibilities: - Client Relations: - Build and maintain strong relationships with clients in the pest control industry, including property managers, facility managers, and homeowners. - Serve as the primary point of contact for clients, addressing their inquiries, concerns, and service requests in a timely and professional manner. - Conduct regular...


  • Abu Dhabi, United Arab Emirates VAM Systems Full time

    We are looking for Client Relation Executives for our UAE Location with the following skill set, 3-5 yeas of experience in Banking, Finance or Insurance domain and minimum 1 year in IT Sales. Should be Smart, Hardworking, Sincere, Confident & Result Oriented Should have good knowledge in computer and IT terms. Prior experience in Staffing...

  • Head of Operations

    8 months ago


    Abu Dhabi, United Arab Emirates CIMA - Chartered Institute of Management Accountants Full time

    A start-up Wealth Management and Prime Brokerage/Trading platform based in Abu Dhabi (ADGM) and regulated by FSRA is looking to hire a Head of Operations to lead the full scale development and management of the function. The platform is offering a multi-asset prime brokerage/execution services as well as asset management products to the professional and...


  • Abu Dhabi, United Arab Emirates AMA Audit and Tax Advisory Full time

    **Job description** - Build contacts with potential clients to create new business opportunities. - Keep prospective client database updated - Make cold calls for new business leads - Maintain knowledge of all service offerings of the company. - Arrange meetings for senior management with prospective clients. - Follow company guidelines and procedures for...


  • Abu Dhabi, United Arab Emirates Petals Pre School Full time

    ordinated management of Wipro-Client relationship comprising independent engagements/projects using common resources, infrastructure, cost basis and process as to get a value greater then the individual sum. The Account Delivery Head’s job consists of three roles: 1 Client Relationship, 2. Delivery and 3. Strategic / Change Management. Underlying all the...


  • Abu Dhabi, United Arab Emirates VAM Systems Full time

    We are looking for Client Relation Executives ( Sales) - IT for our UAE Location with the following skill set, 3-5 yeas of experience in Banking, Finance or Insurance domain and minimum 1 year in IT Sales. Should be Smart, Hardworking, Sincere, Confident & Result Oriented Should have good knowledge in computer and IT terms. Prior experience in Staffing...


  • Abu Dhabi, United Arab Emirates NEST INTERIORS DECORATION LLC Full time

    **Key Responsibilities**: - Develop innovative and functional interior design concepts based on client requirements. - Manage client relations from initial consultation to project completion. - Meet with clients to understand their needs, preferences, and budget constraints. - Coordinate with suppliers, contractors, and other professionals to ensure timely...

  • Head of Gtb

    1 month ago


    Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Head of GTB **Role **:Global Head of Transaction Banking** **Location**: Abu Dhabi **Role Purpose**: Lead, develop and grow the Transaction Banking Business by building the Product Development, Sales and implementation across WBG, BBD and FI segments in UAE, IBG countries and Egypt. Build ADIB's reputation as the market leader amongst its peers in both...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates The Team Builders Full time

    We are seeking a highly skilled Government Relations Expert to join our team at The Team Builders in Dubai. As a Government Relations Expert, you will be responsible for maintaining excellent relationships with government departments and agencies in the UAE.About the RoleThis is an exciting opportunity for a seasoned professional with a strong background in...


  • Abu Dhabi, United Arab Emirates NEST INTERIORS DECORATION LLC Full time

    **ob Description**: **Key Responsibilities**: - Develop and maintain strong relationships with existing clients, ensuring high levels of client satisfaction. - Identify and pursue new business opportunities in alignment with company growth strategies. - Act as the primary point of contact for client inquiries, addressing concerns and resolving issues...


  • Abu Dhabi, United Arab Emirates Quanterra Group Full time

    On behalf of our client one of the largest estate management firm's in the UAE, we are looking for a Head of Building Consultancy to lead the Valuation & Advisory division. **Job Purpose** The role is to manage and operate the Building Consultancy department. They are the focal point of contact for all client interaction and ensure all contractual...

  • Head of Aml

    4 months ago


    Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Head of AML **Role **:Head of AML **Location**: Abu Dhabi **Role Purpose**: he Head of AML- MLRO is responsible for the development, implementation and monitoring of the Group wide (including branches, subsidiaries, and ADIB Sudan, Iraq and Qatar compliance program relating to AML/CTF, laws and regulations. The role entails overseeing the Group Compliance...

  • Uae National

    7 months ago


    Abu Dhabi, United Arab Emirates International Clinic Full time

    **Client relations Executive for UAE NATIONAL ONLY** **Location **:Very prestigious clinic in **Abu Dhabi** **Duties and Responsibilities** - Manage enquiries received from Instagram, Facebook and the company website, working closely within the marketing team to ensure information is current and relevant. - Manage Social media enquiries, capturing data,...

  • Head of Tax

    6 months ago


    Abu Dhabi, United Arab Emirates Robert Half United Arab Emirates Full time

    **The Company** Robert Half International is working with a leading Utilities company based Abu Dhabi. Due to a reorganisation, they are looking to recruit a Head of Tax. **The Role** The Head of Tax is responsible for managing the functioning of the direct and indirect taxation function which includes executing correct calculations, deductions, deposits,...

  • Head Chef

    3 months ago


    Abu Dhabi, United Arab Emirates Royal yatch Restaurant Full time

    Head Chef Experience - 5+ Years Food+ Accommodation Provided American Continental, Mexican, Chinese, arabic Cuisine - Control and direct the food preparation process and any other relative activities - Construct menus with new or existing culinary creations ensuring the variety and quality of the servings - Approve and “polish” dishes before they...

  • Head Waiter

    8 months ago


    Abu Dhabi, United Arab Emirates UNF GROUP Full time

    JOB SUMMARY: In consultation with the Head WAITER or Dining Room Supervisor/Manager to ensure customer Satisfaction by establishing and maintaining a good relationship with the client, wearing both the hospitality and sales cap during operations, following UNF’s policies and procedures. KEY RESPONSIBILITIES: - Applies and follows the contractual...