Client Relationship Manager
7 months ago
ordinated management of Wipro-Client relationship comprising independent engagements/projects using common resources, infrastructure, cost basis and process as to get a value greater then the individual sum. The Account Delivery Head’s job consists of three roles: 1 Client Relationship, 2. Delivery and 3. Strategic / Change Management.
Underlying all the three functions is the key element of ensuring that Client and the delivery teams are highly integrated and deliver on the charter as established by the joint leadership team of the two organizations.
Account Delivery Head’s charter consists of:
- Ensuring customer satisfaction
- Meeting revenue and margin targets
- Drive Delivery lead growth of 5% per Qaurter
- Supporting delivery team
- Providing value-add to the client by helping meet client’s business objectives through IT.
Client Relationship Management Charter:
- To maintain contact and establish a healthy rapport/relationship at C level as well as with business and IT senior leadership.
- Map out new opportunities along with the sales person
- Identify business changes at client site and work with offshore to create material that can be shared with the client team. This is to create additional value -added engagement opportunities.
İş Türü: Tam zamanlı
Maaş: AED8.000,00 - AED14.000,00 aylık
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Relationship Officer
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