Customer Experience Manager

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has...

As a customer experience manager, you will play a pivotal role in ensuring a positive and seamless customer journey across all touchpoints with the company. You will ensure the smooth operation of the Call Center, handle the training for new joiners and make sure teams are up to standard on all Customer Experience related topics. **Job Responsibility**. -...

We are looking for a highly accomplished and results-oriented Senior Client Services Manager to spearhead our client engagement and growth initiatives. - Attracting new clients by innovating and overseeing the sales process for the business. - Identifying and managing company risks that might prevent growth. - Identifying and researching opportunities that...

**Company Description** Our client is the premier mobile personal training company in the UAE, known for transforming lives through their unique approach to fitness, nutrition, and accountability. Our client’s team of 55 professional coaches has helped over 1,000 clients achieve physical, emotional, and mental well-being. Our client’s mission is to...

**_Job Description:_** - _Develop and implement customer experience strategies, programs, and initiatives to enhance customer satisfaction, loyalty, and retention._ - _Monitor and analyze customer feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations._ - _Collaborate with...

We're on the hunt for a Customer Experience expert who's all about creating unforgettable client experiences! If you're someone who thrives on guiding and inspiring a team to go above and beyond, we’d love to meet you. In this role, you'll be the go-to person for ensuring our clients have the smoothest, most enjoyable journey with us every step of the way....

**Justlife** is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky. Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai? Take over a key role as an...

**Customer Experience Delivery** - Receive, process and verify the accuracy of service requests from customers utilizing the authority’s internal CRM system, tools, service Request forms. - Maintain customer service requests and/ or customer information files and communicate changes to the appropriate personnel/business units. - Follow up with back-office...

At Teads, we value the experiences that our clients have with our brand at every step. We believe that: - Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients. - The sum of all interactions that a client has with the Teads brand impacts their overall experience and that no detail is...

Supporting the development, implementation and evaluation of overall marketing and communications strategy and execution across the 2 brands. This is an end-to-end 360 marketing role, with understanding required across the major marketing disciplines - including but not limited to digital, social, paid advertising, PR, events and influencer. Exposure to and...

**Sales** Home Team receives sales enquiries from the following sources: - Digital Marketing - Existing Retail Customers - Reference As part of the sales role the position is responsible: - to convert enquiries from the above sources into orders; and - generate enquiries from existing corporate customers and convert into orders **Customer...

**Position Overview**: The Customer Experience Continuous Improvement Manager plays a critical role in enhancing customer satisfaction and loyalty by leading and implementing various initiatives aimed at improving the overall customer experience. This position involves analyzing customer feedback, identifying pain points, streamlining processes, and driving...

The Role **Requirements**: **Qualifications**: - Bachelor's degree in Marketing, Business, or a related field. - Proven experience as a Marketing Executive or in a similar role. - Strong understanding of the full marketing mix and experience in developing and implementing 360-degree marketing strategies. - Excellent communication, project management, and...

**Job description**: Charterhouse is working with a unique multi discipline gym which specializes in Kids and Adults fitness. This is an exciting opportunity for someone to work within a fun and friendly environment within a sports centre. Fantastic and flexible working hours from 12pm - 7pm. **About the role** Providing excellent customer service, the...

Fike Corporation, a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment, has an opportunity for a Customer Experience MEIA position. Fike is a privately held business located in Blue Springs, MO with over 400 employees locally & over 1,200 employees worldwide. **Job...

Job Overview">This full-time Customer Service Manager position is a vital role within our organization, requiring strong leadership, communication, and problem-solving skills to drive customer satisfaction and loyalty. Located in Dubai, Jubail, or Buyout's, you will lead the Customer Service Team, ensuring they are equipped with the necessary training and...

Description **JOB TITLE** Executive, Customer Experience | MAF Properties | Development **ROLE SUMMARY** The job holder will work in all the various teams within the Development Customer experience division, getting a grass-roots understanding of the various fascets of the team roles and responsibilities. The key areas of engagement will be in the customer...

Dubai, United Arab Emirates Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings...

Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services...