Customer Experience Executive

6 months ago


Dubai, United Arab Emirates CharterHouse Full time

**Job description**:
Charterhouse is working with a unique multi discipline gym which specializes in Kids and Adults fitness. This is an exciting opportunity for someone to work within a fun and friendly environment within a sports centre. Fantastic and flexible working hours from 12pm - 7pm.

**About the role**
Providing excellent customer service, the Customer Experience Executive will manage the front desk and greet customers on arrival, as well as show customers around the facility and ensure they feel welcome. The Executive will be the first point of contact answering all incoming calls and responding to enquiries or transferring the call to the relevant member of staff.

In addition, this role will be responsible for ensuring the reception area is always kept clean and tidy, maintaining the upkeep of the office, and making sure that the office is fully equipped at all times. As the front of house, other duties will include; scheduling appointments, ordering stock, as well as arranging deliveries.

Other responsibilities include, keeping customers up to date with any changes to the gyms schedule or classes they are attending, and informing customers when the leisure centre is hosting events.

**About you**

**Job details**:
**Location**:
**Dubai**

**Salary**:
**AED 6,000 - 7,000 Per Month**

**Job Type**:
**Permanent**

**Discipline**:
***

**Professional Support**

**Reference**:
**936062**

**Posted**:
**about 3 hours ago


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