
Territory Manager
2 months ago
**Job Summary**:
Key Responsibilities:
**Business Development**:
- Develop and execute a strategic business development plan to expand the company’s presence and relevance in the MENA region through ENG/NMGH regional offices.
- Identify and pursue new business opportunities, including growth areas, trends, customers, partnerships, products, and services.
- Build and maintain a robust pipeline of prospective clients and projects.
- Lead the negotiation and closing of deals with key clients.
- Be responsible to on-board products of clients for online and offline representation & entry into the regional MENA markets, even outside of the traditional Marketplace agency business scope, and researching into client warehousing set-ups and distribution arrangements with monetising of all revenues/costs, import/export, eventually leading to a more successful relationship with distributors & product owners.
**Client Relationship Management**:
- Establish and nurture long-term relationships with key clients, ensuring high levels of client satisfaction and retention.
- Serve as the primary point of contact for key clients, addressing any issues or concerns promptly and effectively.
- Work closely with clients to understand their business needs and provide tailored solutions that deliver value.
- Conduct regular business reviews with clients to assess performance and identify opportunities for further growth.
**Team Management**:
- As the business grows to source, recruit, train, and mentor a high performing regional team, fostering a culture of excellence and continuous improvement.
- Set clear performance objectives, conduct regular performance reviews, and provide constructive feedback to team members.
- Lead and motivate the team to achieve sales targets and business objectives.
- Ensure effective collaboration and communication within the team and with other departments.
**Market Analysis and Strategy**:
- Conduct market research to stay informed about industry trends, competitive landscape, and client needs.
- Analyse regional market data and provide insights to inform strategic decision-making.
- Develop and implement go-to-market strategies to effectively position the company’s products and services in the MENA region.
- Monitor and report on regional business performance, including sales forecasts, budgets, and KPIs.
**Cross-functional Collaboration**:
- Work closely with other regions, to support business coming into the MENA region, but also brands / clients wanting to expand into other regions where we are based.
- Participate in the development of marketing campaigns and promotional activities tailored to the MENA region.
- Collaborate with other Regional Directors/Managers to share best practices and drive overall business growth.
- Work closely with HQ (UK / EU) operational teams to support you in prospect / client proposals and growth plans / MAPs (Market Approach Plans).
**Qualifications**:
- Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent advanced degree preferred.
- Minimum of 5 years of experience in sales, business development, or a related field, with at least 2 years in a leadership role.
- Proven track record of success in driving business growth and managing key client relationships within the MENA region.
- Strong understanding of the MENA market, including cultural, economic, and regulatory factors.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work independently and make decisions in a fast-paced, dynamic environment.
- Fluent in English; proficiency in Arabic or another regional language is a preferred.
- Willingness to travel extensively within the MENA region.
**What We Offer**:
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.
- A dynamic and remote supportive work environment.
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