Retail Manager
2 weeks ago
**Key Responsibilities**:
**Store Operations Management**:
- Ensure the smooth day-to-day operation of all retail stores within the assigned territory.
- Maintain optimum stock levels in alignment with sales forecasts and consumer demand.
- Monitor and implement visual merchandising standards to enhance customer experience.
**Sales and Performance**:
- Drive store sales and profitability by implementing effective sales strategies.
- Track KPIs, analyze sales performance, and implement corrective measures as needed.
- Collaborate with marketing teams for in-store promotions and campaigns.
**Customer Experience**:
- Deliver exceptional customer service by training staff and resolving escalated issues.
- Regularly collect customer feedback to improve service quality and product offerings.
**Team Leadership**:
- Recruit, train, and manage retail store teams to meet organizational goals.
- Develop a high-performance culture by mentoring and providing growth opportunities.
- Conduct performance appraisals and implement reward systems.
**Compliance and Reporting**:
- Ensure adherence to company policies, health, and safety regulations.
- Prepare periodic performance and operational reports for senior management.
**Skills and Technical Knowledge Required**:
- Strong leadership and team management abilities.
- Minimum of **2-3 years** in retail operations, preferably within the optical or lifestyle industry.
- Proven track record of managing multiple retail stores and meeting sales targets.
- Proficiency in retail POS systems and data analytics.
- Excellent communication, problem-solving, and organizational skills
- Customer
- centric approach.
- Analytical mindset with attention to details.
- Adaptability in a fast-paced retail environment.
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