Customer Relations Manager Mena

3 weeks ago


Dubai, United Arab Emirates BESTSELLER Full time

ONE WORLD, ONE PHILOSOPHY, ONE FAMILY - that's BESTSELLER, a family-run and global fashion group. Under the umbrella of BESTSELLER are brands like VERO MODA, JACK & JONES, ONLY and many more. For our office in Dubai we are looking for a dynamic

**B2B Customer Relations Manager (E-Commerce Focus)**

**Responsibilities**:

- Leading an E-Commerce Key Account Team of 3 people - Develop and execute strategies.
- Existing B2B Partnership development (in tandem with our sales teams)
- Customer Success - maximize customer satisfaction and drive growth initiatives - optimize current internal and external processes.
- Successful Cross-Functional Collaboration - Collaborate closely with other department (Sales, Logistics, Finance.)
- Provide consulting services to internal and external stakeholders.
- Stay abreast of industry trends and best practices in customer relations management.
- Analyzing Data and developing potential growth strategies
- Presentations for Meetings with Business Partners
- Facilitation in customer-related topics where more departments are involved.
- Close cooperation with the BESTSELLER brands, the teammates, and the Commercial Director & Finance Manager
- Logistic Facilitator - link between B2B partner & Logistic Department
- Coordinate & solve cross-brands questions or challenges.
- Regular Routine Meetings with existing Key Partners and other departments

**Qualifications**:

- Minimum of 5 years’ experience in E-Commerce Buying/Planning, B2B Wholesale or Business Development - Fashion Industry Experience is preferred.
- Exceptional communication and facilitation skills - presentations and leading a meeting are often on the agenda.
- Very structured way of working
- Advanced Excel Skills
- Resilient and mature Personality with a strong “doer quality”
- Proactive and flexible way of handling daily tasks
- Middle East experience is a must.
- Bachelor’s degree in business, IT or sales management
- Motivated, flexible personality with a hands-on mentality
- English, both written and spoken. Arabic is a plus.
- Accurate and goal-oriented way of working
- Entrepreneurial thinking as well as customer-oriented way of working

**What we can offer**:

- 4 + weeks of training in Vienna
- A corporate culture where we welcome new ideas and move quickly from idea to action.
- Insurance
- Being part of a team where collaboration, creativity and action are key.
- Freedom with responsibility. Our
- Brands that offer a unique combination of style and quality, with an emphasis on sustainability and has huge potential to grow.
- International travel across Europe and Middle East
- Variety of employee discounts for all our brands



  • dubai, United Arab Emirates Middle East Public Relations Association Full time

    Brazen MENA is growing its public relations and social media division, with some of the world’scoolest, lifestyle brands.Requirementsat least x1-2 years’ experience.GCC experience for PR roles is essential.How to ApplyPlease email with your CV and three points telling us why you think you’d be ideal for the job.#J-18808-Ljbffr


  • Dubai, Dubai, United Arab Emirates Middle East Public Relations Association Full time

    Brazen MENA is growing its public relations and social media division, with some of the world'scoolest, lifestyle brands.Requirementsat least x1-2 years' experience.GCC experience for PR roles is essential.How to ApplyPlease email with your CV and three points telling us why you think you'd be ideal for the job.#J-18808-Ljbffr


  • dubai, United Arab Emirates GroupM MENA Full time

    Social Media Manager | GroupM MENA DubaiGroupM is the world’s leading media investment company responsible for more than $113B in annual media investment through agencies including Mindshare, MediaCom, Wavemaker, Essence and m/SIX, as well as the outcomes-driven programmatic audience company Xaxis. GroupM creates competitive advantage for advertisers via...


  • dubai, United Arab Emirates GroupM MENA Full time

    Social Media Manager | GroupM MENA DubaiGroupM is the world’s leading media investment company responsible for more than $113B in annual media investment through agencies including Mindshare, MediaCom, Wavemaker, Essence and m/SIX, as well as the outcomes-driven programmatic audience company Xaxis. GroupM creates competitive advantage for advertisers via...


  • dubai, United Arab Emirates Middle East Public Relations Association Full time

    Brazen MENA is growing its public relations and social media division, with some of the world’scoolest, lifestyle brands.Requirementsat least x1-2 years’ experience.GCC experience for PR roles is essential.How to ApplyPlease email with your CV and three points telling us why you think you’d be ideal for the job.#J-18808-Ljbffr


  • dubai, United Arab Emirates Hikvision MENA Full time

    Channel Account Manager | Hikvision MENA DubaiHikvision is the world’s leading supplier of video surveillance solutions. Featuring the industry’s strongest R&D workforce, Hikvision designs, develops, and manufactures innovative standard- and high-definition cameras, including a variety of Smart IP cameras with infrared, wide dynamic range, facial...


  • dubai, United Arab Emirates Hikvision MENA Full time

    Channel Account Manager | Hikvision MENA DubaiHikvision is the world’s leading supplier of video surveillance solutions. Featuring the industry’s strongest R&D workforce, Hikvision designs, develops, and manufactures innovative standard- and high-definition cameras, including a variety of Smart IP cameras with infrared, wide dynamic range, facial...

  • General Manager

    1 month ago


    dubai, United Arab Emirates AlAlamein International University Full time

    Job DescriptionINOI is a European technology brand with an expanding business which already has millions of active customers worldwide. We manufacture affordable high-quality devices with exceptional design, including Smartphones, Tablets and Feature Phones.With our leadership team consists of former executives from Samsung and Nokia, we are reaffirming our...

  • General Manager

    1 month ago


    dubai, United Arab Emirates INOI Global Mobile Phones LLC. Full time

    INOI is a European technology brand with an expanding business which already has millions of active customers worldwide. We manufacture affordable high-quality devices with exceptional design, including Smartphones, Tablets and Feature Phones.With our leadership team consists of former executives from Samsung and Nokia, we are reaffirming our commitment to...

  • General Manager

    4 weeks ago


    dubai, United Arab Emirates AlAlamein International University Full time

    Job DescriptionINOI is a European technology brand with an expanding business which already has millions of active customers worldwide. We manufacture affordable high-quality devices with exceptional design, including Smartphones, Tablets and Feature Phones.With our leadership team consists of former executives from Samsung and Nokia, we are reaffirming our...

  • General Manager

    4 weeks ago


    dubai, United Arab Emirates INOI Global Mobile Phones LLC. Full time

    INOI is a European technology brand with an expanding business which already has millions of active customers worldwide. We manufacture affordable high-quality devices with exceptional design, including Smartphones, Tablets and Feature Phones.With our leadership team consists of former executives from Samsung and Nokia, we are reaffirming our commitment to...

  • General Manager

    4 days ago


    Dubai, United Arab Emirates Inoi Global Mobile Phones LLC Full time

    INOI is a European technology brand with an expanding business which already has millions of active customers worldwide. We manufacture affordable high-quality devices with exceptional design, including Smartphones, Tablets and Feature Phones. With our leadership team consists of former executives from Samsung and Nokia, we are reaffirming our commitment to...


  • dubai, United Arab Emirates MENA Recruit Full time

    Arabic HR Business Partner | MENA Recruit DubaiMENA Recruit came to fruition in response to a growing need for international legal talent in London and Dubai. Its initial focus began in the Legal sector, evolving as a service provider for other sectors such as Administration, Marketing, Business Development, HR, IT, Finance and C-Suite positions.We are...


  • dubai, United Arab Emirates MENA Recruit Full time

    Arabic HR Business Partner | MENA Recruit DubaiMENA Recruit came to fruition in response to a growing need for international legal talent in London and Dubai. Its initial focus began in the Legal sector, evolving as a service provider for other sectors such as Administration, Marketing, Business Development, HR, IT, Finance and C-Suite positions.We are...


  • dubai, United Arab Emirates MENA Recruit Full time

    IT Support Analyst Jobs In Dubai | MENA RecruitDescriptionWe are looking for an IT support analyst to join our IT department to support end-users in resolving technical problems. The responsibilities of an IT support analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical...


  • dubai, United Arab Emirates MENA Recruit Full time

    IT Support Analyst Jobs In Dubai | MENA RecruitDescriptionWe are looking for an IT support analyst to join our IT department to support end-users in resolving technical problems. The responsibilities of an IT support analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical...


  • dubai, United Arab Emirates Program Manager Full time

    Program Manager | Program Manager DubaiAmazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing...


  • dubai, United Arab Emirates Program Manager Full time

    Program Manager | Program Manager DubaiAmazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing...


  • Dubai, Dubai, United Arab Emirates Middle East Public Relations Association Full time

    Brazen MENA's insights-driven strategic approach combined with award winning creativity and our mantra to go the extra mile makes us unique, and we are proud to be the first and only MENA agency to be crowned with PRCA MENA and MEPRA Small Agency of the Year award eight times from 2018 – 2023. SUMMARYReporting to the Account Manager, the Admin Assistant...

  • Partner Manager

    3 weeks ago


    Dubai, United Arab Emirates Orbus Software Full time

    The MENA region is and continues to be a key region for Orbus, with a solid foundation and significant additional potential for growth. Unlocking that potential requires a local presence and personal touch. The MENA Partner Manager role will be responsible for supporting additional partner influenced revenue and new business, through strategic new...