Category Merchant Manager

6 months ago


Dubai, United Arab Emirates Amazon Middle East and NA FZ Full time

Bachelor’s degree in Business Administration, Science, Technology, Engineering, Mathematics, Finance, or related field
- 8+ years of professional experience influencing internal and external stakeholders
- A strong background in category or product management, along with related business experience.
- Well-versed in Excel and SQL
- Outstanding analytical and problem-solving skills. Demonstrated ability to interpret large amounts of data and make sound business judgments and recommendations
- Superior verbal and written communication skills. Ability to write succinct and compelling written business proposals and recommendations for senior audiences
- Proven track record collaborating successfully with internal and external partners
- Ability to thrive in a fast-paced environment and to deal with ambiguous problems
- Ability to think both strategically and tactically with strong attention to detail
- Operates as a team player and has a positive attitude

Amazon’s Middle East & North Africa (MENA) Seller Services is looking for a motivated and talented Category Merchant Manager for its Global Selling business to grow international sellers’ business in MENA Marketplaces (UAE, KSA, Egypt). Global Selling Business is a key growth engine for the overall Seller Business in MENA, and this team’s goal is to maximize the potential of out-of-region sellers for MENA customers, in terms of recruitment & account management as well as Seller, Delivery and Customer experience.
The Category Merchant Manager will lead multiple projects in close collaboration with global sellers’ recruitment teams (based in China, Europe, USA, India) and category leaders based in MENA, aiming to deliver the relevant insights and actions to improve our Selection and Customer Experience for Selling Partners from outside the MENA region.

Reporting into the Head of Global Selling for MENA Marketplaces, you will:

- Develop and co-own international sellers’ category strategy: Work closely with Category Leadership and global account managers on planning and business strategy, drive best-in-class customer experience and maximize Selling partners selection and sales growth through timely analysis and initiatives
- Maintain category's on-going reviews: contribute to category's weekly/monthly/quarterly reviews via establishing tracking mechanisms to enable team to proactively monitor their progress while recommending best course of actions to grow and/or recover
- Uncover, plan, and lead category's growth opportunities: Identify key business opportunities at category level by spotting popular brands, trends, and pricing to ensure managing the sellers toward a growth plan and deploying detailed deep dives and data analysis
- Improve international sellers experience: Identify critical out-of-country sellers’ frictions to grow their business in MENA and lead initiatives to alleviate them to enhance the overall Seller experience with better self-service and reporting resources.
- Managed technical projects: Automate and scale the international sellers’ category level growth via new selection, product listing quality and in-stock opportunities. Partner with other teams to drive automation and scalability across the organization.
- Contribute to other ad-hoc global selling projects: Work within the marketplace organization to establish, execute, or contribute to global selling projects/programs.

This role requires you to possess strong interpersonal skills and capacity to navigate ambiguity while influencing up and down the organization across all Amazon locales dealing with multiple cultures.

Key job responsibilities
- Build Amazon MENA as an attractive, high-ROI region for global Selling Partners to sell anything from clothing to home accessories, electronics products, books, beauty products, and anything in between.
- Coordinate with Global Selling teams across existing and new WW locations to annually recruit tens of thousands of Selling Partners who will provide selection leadership.
- Develop deep relationships with some of our key selling partners to surface relevant anecdotes and suggest optimal tradeoffs that do not compromise Customer experience and take into account any operational constraints.
- Work cross-functionally with central company-wide teams in Technology and Product Management to establish the right Selling Partner and Customer Experience.
- Develop innovative programs; work in a white space as we identify new expansion opportunities (e.g. intra-MENA arcs, MENA exports) and selection opportunities (e.g. emerging brand owners, manufacturers).
- Co-own the reporting (recurrent/ad-hoc) of the performance of the different global arcs, and align stakeholders on planning, priorities and team goals.
- Interact with key senior executives in MENA, US and other regions as you have a key role in one of Amazon's fastest growing businesses.

About the team
The Amazon Marketplace organization drives the Selling on Amazon business an


  • Merchant Executive

    5 days ago


    Dubai, United Arab Emirates Emaratech Full time

    We are currently looking for a Merchant Executive for one of our subsidiary companies in the e-commerce domain. **Key Responsibilities**: **1. New Merchant Acquisition & Onboarding**: - Develop and maintain a pipeline of potential merchants under the direction of the Category Manager. - Support new merchants in registering on the platform, including profile...

  • Category Manager

    6 months ago


    Dubai, United Arab Emirates Nathan & Nathan HR Full time

    Our client is the UAE - s largest gifting firm, delivering within an hour across the UAE 24/7. They are looking for a **Category Manager **for one of their product divisions. Someone from the fashion and e-commerce industry is preferred for this role. **Responsibilities**: - Drive and influence Digital Marketing to support category directives and...


  • Dubai, United Arab Emirates Nathan & Nathan Human Resources Full time

    Our client is a prominent global gifting company based in the UAE, recognized for its extensive range of innovative products and exceptional customer experiences. We are seeking a qualified **Assistant Manager/Manager** with a background in **FMCG, Fashion, Homecare, E-Commerce, or Gifting industry. **You will play a pivotal role in shaping the company's...


  • Dubai, United Arab Emirates Planet Full time

    **Description**: We are looking for a talented Merchant Service Representative to partner with our Merchants and Mall locations for Retailer support. The position is dedicated to deliver a professional and comprehensive tourist and non-technical merchant support service to our shoppers and merchant partners for our UAE market. **Key Responsibilities**: -...


  • Dubai, United Arab Emirates Groupon Full time

    We build some of the best salespeople in the UAE. Are you ready to become one of them? Groupon’s mission is to become the daily habit in local commerce and fulfil our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process,...


  • Dubai, United Arab Emirates International Marketing Communications Full time

    **Job Summary**: We are seeking a driven and skilled professional to join our acquisition team, with a focus on securing top-tier brands across dining, leisure, shopping, and other key segments for our lifestyle app. **Responsibilities**: - Develop and Manage Merchant Relationships: Build and sustain strong partnerships with key merchant brands, ensuring...


  • Dubai, United Arab Emirates ENTERTAINER FZ LLC Full time

    **Us** The ENTERTAINER is a leading digital company whose main goal is to add value to consumers by bringing them the best incentive offers globally. We are a data-driven, 100% digital, tech company. Providing first-rate offers across renowned dining, leisure, entertainment and hotel brands worldwide, the ENTERTAINER has grown with the aim of creating...


  • Dubai, United Arab Emirates JCTOP Technology Full time

    **Responsibilities** - Conduct market analysis of the local merchants in the fashion, beauty & personal care, electronics, and home sectors. - Screen out merchants with unique products suitable for the live stream platform. - Lead the expansion of merchant resources, establish and maintain relationships with partner merchants, and oversee the on boarding...


  • Dubai, United Arab Emirates Planet Full time

    remote type- Onsite- locations- Dubai Tax Free Office - UAE- time type- Full time- posted on- Posted Today- job requisition id- JR07432- Strive for first contact resolution when dealing with all shoppers, merchants on a day-to-day basis in location - Provide related reporting on an on-going and ad hoc basis, if required. Take ownership of merchant issues...


  • Dubai, United Arab Emirates JCTOP Technology Full time

    Conduct market analysis of the local merchants in the beauty & personal care, home sectors and decor. - Screen out merchants with unique products suitable for the livestream platform. - Lead the expansion of merchant resources, establish and maintain relationships with partner merchants, and oversee the onboarding process onto the livestream platform. -...

  • Category Manager

    6 months ago


    Dubai, United Arab Emirates Al Fad Hayat General Trading, L.L.C. Full time

    We are looking for a **Category Manager** to manage a group or category of products for our company. **Responsibilities** - Analyze data or insights to determine industry and consumer trends - Devise long-term development strategies for product categories - Develop exit strategies for unsuccessful products - Foster trust relationships with vendors to...

  • Category Manager

    6 months ago


    Dubai, United Arab Emirates Al Tarq Trading LLC Full time

    We are looking for a **Category Manager** to manage a group or category of products for our company. **Responsibilities** - Analyze data or insights to determine industry and consumer trends - Devise long-term development strategies for product categories - Develop exit strategies for unsuccessful products - Foster trust relationships with vendors to...

  • Category Manager

    4 months ago


    Dubai, United Arab Emirates Techmart Full time

    TechMart is the distribution partner across the MEA region for SanDisk, Belkin, WD, Corsair, and other leading global brands and is looking for young and energetic individuals to join its growing ranks. We are looking for a Category Manager to join our team. - Responsible for managing the purchase and availability of Branded products to Techmart customers...

  • Category Manager

    3 months ago


    Dubai, United Arab Emirates Majid Al Futtaim Full time

    Description **JOB TITLE** Category Manager | Majid Al Futtaim Global Solutions | Emirati Talent **ROLE SUMMARY** The role will need to collaborate with key stakeholders on the development and implementation of annual category strategies and plans to achieve category goals and objectives and will be accountable for driving improved and sustainable category...

  • Category Manager

    6 months ago


    Dubai, United Arab Emirates SIG Group Full time

    Category Manager - UAE **Category Management** - In-depth understanding global and regional beverages, food and dairy/plant-based customers and consumers (from B2B and B2C marketing point-of-view) - Spotting key market trends, consumer shopping requirements/insights and (innovation) needs as key input and guidance provider for i.e. for product marketing and...

  • Category Manager

    6 months ago


    Dubai, United Arab Emirates Top Management Solutions FZ-LLC Full time

    We are seeking to hire a Category Manager with experience Supermarkets. Title : Category Manager JOB LOCATION : OMAN Experience : 8 to 12 years (supermarkets/Hypermarkets) Qualification : Degree

  • Sales Manager

    6 months ago


    Dubai, United Arab Emirates The Discounter App Full time

    Monitor competitor & market activities - Communicate & sell new features and initiatives to the merchant base - Ensure client retention levels to be high - KPI: Meetings - 3 - Achieve monthly targets - Hubspot CRM experience preferred - Liase with all verticals of the business - Hunt for new business targeting the F&B, Salons, Leisure, Entertainment, E-Comm,...


  • Dubai, United Arab Emirates PepsiCo Full time

    Overview: This role is a key pillar in the successful rollout of Category Management & Shopper Insights agenda with our key customers across UAE & Gulf. As a Category Manager, vision is to provide winning retailer category strategy by driving insight-led tailored shopper solutions that will drive growth for our key customers & PepsicCo. Category Manager will...

  • Category Manager

    6 months ago


    Dubai, United Arab Emirates Electra Solutions Full time

    To plan, manage & execute specific category procurement activities as directed by the Procurement Manager. This includes utilizing various resources and coordinating the efforts of team members and internal departments to deliver benefits according to plan, timescale & budgetary targets. **Main Accountabilities**: The category manager will be responsible...

  • Category Manager

    6 months ago


    Dubai, United Arab Emirates KBR Full time

    **Title**: Category Manager KBR is looking for a **Category Manager** to join our team for an exciting opportunity supporting the USAID NexGen Global Health Supply Chain Program as Integrated Procurement Service Agent (PSA). This is a full-time position based in Dubai, UAE that will accommodate a hybrid remote/office work schedule, but may require...