CX Lead SME

Designation:CX User Testing &Design Manager (SME)JobPurpose: Able to produce andexercise rigorous test procedures and recognizeerrors Ensure all journeyBusiness Banking (SME) designs are customer centric and respond toclientfeedback andneeds Undertake and present userexperience research to feed into the design to ensure theoptimaluserexperience Understanding...

Job Summary:We are seeking a highly skilled CX Lead SME to join our team at ATRIBS METSCON GROUP. As a key member of our organization, you will be responsible for designing and delivering exceptional customer experiences across our Business Banking products and services.Key Responsibilities:Develop and implement rigorous test procedures to ensure...

About the RoleWe are seeking a highly skilled Customer Experience Lead SME to join our team at ATRIBS METSCON GROUP. As a key member of our Business Banking team, you will be responsible for designing and delivering exceptional customer experiences that meet the evolving needs of our clients.Key ResponsibilitiesDevelop and implement rigorous test procedures...

About the RoleWe are seeking a highly skilled Customer Experience Lead SME to join our team at ATRIBS METSCON GROUP. As a key member of our Business Banking team, you will be responsible for designing and delivering exceptional customer experiences that meet the evolving needs of our clients.Key ResponsibilitiesCustomer Experience Design: Develop and...

*** **BUSINESS DEVELOPMENT - Design and implement the CX sector strategy ensuring financial performance delivered in line with budget requirements - Lead and drive new business development; entire sales cycle from opportunity identification and prospecting to deal close - Lead, design, coordinate and deliver winning proposals (responding to RFIs/RFQs/RFPs)...

About the RoleWe are seeking a highly skilled Customer Experience Lead SME to join our team at ATRIBS METSCON GROUP. As a key member of our organization, you will be responsible for designing and implementing customer-centric digital experiences that meet the needs of our clients.Key ResponsibilitiesDesign and Implement Customer-Centric Digital Experiences:...

About the RoleWe are seeking a highly skilled Customer Experience Lead SME to join our team at ATRIBS METSCON GROUP. As a key member of our organization, you will be responsible for designing and implementing customer-centric digital experiences that meet the needs of our clients.Key ResponsibilitiesDesign and Implement Customer-Centric Digital Experiences:...

Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Location: Dubai Summary of the Position What is the role about? - Supports strategic customers to identify, understand, and...

Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? What is the role about? - Supports strategic customers to identify, understand, and address business problems through...

**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

We are hiring for a leading bank in UAE. Position - SME Banking Location - Dubai Experience - Minimum 1 year of UAE experience into SME Banking.

Job Title: INFINITI Digital CX Manager Department: I-ME Marketing, CX and PR/Event Function: CX Legal Entity: NMEF Location: Dubai (UAE) Direct Manager: Deputy General Manager CX and Innovation **Mission & Main Objectives** - Management of I-ME CRM and Lead Management - Management of I-ME Data Architecture and Salesforce Programs (Incl.Saleforce...

**Job Description**: Are you ready to be at the forefront of revolutionizing the customer experience? The **CX Transformation Manager **has a unique opportunity to shape the future of customer interactions by supporting the development and implementation of customer experience strategies across multiple channels. The position provides the capacity to drive...

**Position**:RM SME Banking **Location**: Dubai 1. Should have at least 2 years of UAE SME banking 2. Should have 2 years experience in one of the leading banks with SME products, Bank compliance, and preparing supporting documents. 3. Teamwork and good manners. Pay: AED6,000.00 - AED8,000.00 per month

About the RoleTalent Pal is seeking a seasoned Product Manager to lead the customer experience (CX) for one or more shopping events in the Middle East and North Africa (MENA) region. As a key member of our Amazon MENA Product team, you will be responsible for owning and driving the CX strategy and definition, working closely with cross-functional teams to...

Senior Specialist CX ResearchAbout the Role:This is an exciting opportunity to contribute to shaping Talabat's culture by identifying process improvement gaps and building customer and partner experience information strategies.Key Responsibilities:Support teams such as:Customer and partner experienceSales teamQuickCommerceLogistics and DispatchLocal...

**Company Description** CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security,...

We are looking for a highly skilled Business Development Manager specializing in SMEs and KOLs. In this role, you will expand and manage SME clients and KOLs, driving growth on the exchange platform and establishing industry connections. You will lead the strategic market expansion efforts, focusing on building high-value...

Responsible for managing a book of business for SME existing accounts. Resolves complex customer issues. Identifies improvements to prevent issues from re-occurring. Educates clients on plan design and renewal options. Completes day-to-day Account Management tasks without immediate supervision. Tasks involve a degree of forward planning and anticipation of...

We are seeking a talented CX/ UCaaS Account Manager with deep experience in onboarding and leading partners specialised in Phone & Contact Center sales. You will have an in-depth knowledge and understanding of the industry and CX market. This role is an individual contributor position that will execute on the identification, recruitment, on-boarding of...