Senior Product Manager MENA CX and Catalog

6 days ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time
About the Role

Talent Pal is seeking a seasoned Product Manager to lead the customer experience (CX) for one or more shopping events in the Middle East and North Africa (MENA) region. As a key member of our Amazon MENA Product team, you will be responsible for owning and driving the CX strategy and definition, working closely with cross-functional teams to deliver customer-facing experiences.

Key Responsibilities
  • Develop and execute a comprehensive CX roadmap, aligning with business objectives and customer needs.
  • Collaborate with product design and technology teams to design and deliver customer-centric experiences.
  • Lead cross-functional teams to drive feature delivery and make informed trade-offs.
  • Analyze data-driven insights to inform senior leadership and drive business decisions.
  • Build and maintain strong relationships with internal stakeholders, influencing senior leadership and driving business outcomes.
Requirements
  • 5+ years of experience in product management, product marketing, business development, or technology.
  • Bachelor's degree or equivalent.
  • Proven track record of owning and driving CX strategies, with a focus on customer obsession and ownership bias.
  • Experience working across functional teams and senior stakeholders, with a strong ability to influence and drive business outcomes.


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