Cx Customer Experience Consultant

**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Location: Dubai Summary of the Position What is the role about? - Supports strategic customers to identify, understand, and...

**Whom are we looking for?**: - ** 1-2** **years of relevant experience** in consulting or research & reporting - ** Bachelor's degree** in any field is a must MBA, a relevant Master's degree, or a relevant certificate is a plus - Basic understanding of **design thinking, systems thinking, business analysis, digital transformation, UX, CX, mapping, &...

Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? What is the role about? - Supports strategic customers to identify, understand, and address business problems through...

We are seeking a dedicated and personable Concierge - CX Officer to join our team. In this role, you will be the face of our company, ensuring that all clients and visitors receive the highest level of service. You will be responsible for managing day-to-day customer interactions, addressing inquiries, and enhancing the overall customer experience. **Key...

We are seeking a talented CX/ UCaaS Account Manager with deep experience in onboarding and leading partners specialised in Phone & Contact Center sales. You will have an in-depth knowledge and understanding of the industry and CX market. This role is an individual contributor position that will execute on the identification, recruitment, on-boarding of...

*** **BUSINESS DEVELOPMENT - Design and implement the CX sector strategy ensuring financial performance delivered in line with budget requirements - Lead and drive new business development; entire sales cycle from opportunity identification and prospecting to deal close - Lead, design, coordinate and deliver winning proposals (responding to RFIs/RFQs/RFPs)...

**Job Description**: Are you ready to be at the forefront of revolutionizing the customer experience? The **CX Transformation Manager **has a unique opportunity to shape the future of customer interactions by supporting the development and implementation of customer experience strategies across multiple channels. The position provides the capacity to drive...

Make a difference every day We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services...

We are launching a new comprehensive crypto investment platform catering to retail and institutional investors with unique differentiation points and value proposition. The product offering will include a crypto exchange, staking and advanced yield offerings, a lending offering and operating the platform's own coin. If you’re looking to be a part of a...

**Seeking an ambitious and energetic Customer Experience Strategist to join our growing team and work on CX strategies.** The primary purpose of the role is to deliver customer experience excellence by turning client briefings into top-notch experience design, achieved by creating meaningful and engaging experiences for our client’s users through the...

Conduct daily operations ensuring that work processes are optimally delivered adopting a continuous improvement mindset. - Provide management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests. - Deliver assigned customer experience...

Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to build a smoke-free future. With huge change, comes great opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter...

Description **JOB TITLE** Executive, Customer Experience | MAF Properties | Development **ROLE SUMMARY** The job holder will work in all the various teams within the Development Customer experience division, getting a grass-roots understanding of the various fascets of the team roles and responsibilities. The key areas of engagement will be in the customer...

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Account Manager CX - UAE We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding...

**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Account Manager CX - UAE We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding...

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details - Account Manager CX - UAE - We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding...

**Whom are we looking for?**: - ** 2-3** **years of relevant experience** in consulting or research & reporting - ** Bachelor's degree** in any field is a must MBA, a relevant Master's degree, or a relevant certificate is a plus - Basic understanding of **design thinking, systems thinking, business analysis, digital transformation, UX, CX, mapping, &...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...