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Guest Service Supervisor

4 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International, Inc Full time
Process all guest check-ins, verifying guest identity,form of payment, assigning room, and activating/issuing room key.Set up accurate accounts for each guest according to theirrequirements. Enter Marriott Rewards information. Ensure ratesmatch market codes, document exceptions. Secure payment prior toissuing room key, verify/adjust billing. Compile and review dailyreports/logs/contingency lists. Complete cashier and closingreports. Supply guests with directions and property information.Accommodate guest requests, contacting appropriate staff ifnecessary. Follow up to ensure requests have been met. Process allpayment types, vouchers, paid-outs, and charges. Balance and dropreceipts. Count and secure bank at beginning and end of shift.Obtain manual authorizations and follow all Accounting procedures.Notify Loss Prevention/Security of any guest reports oftheft.
Key Skills
Greeting Customers
Employment Type :Full Time
Department / Functional Area: Chefs,F&B,Housekeeping,Front Desk
Experience: 1 Years - 3 Years years
Vacancy: 1
Joining Date: Fri, 10 Jan 2025