Hotel Guest Services Coordinator

7 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts in Davao Full time
Job Summary

We are seeking a skilled and organized individual to fill the Order Taker position at Dusit Hotels and Resorts in Davao. The successful candidate will be responsible for managing housekeeping operations, providing exceptional guest services, and maintaining high standards of cleanliness and organization.

Main Accountabilities
  • Housekeeping Management
    • Coordinate housekeeping attendance records, lost and found items, and paging systems.
    • Ensure seamless service delivery through collaboration with other departments.
  • Guest Service Delivery
    • Respond promptly and professionally to guest inquiries and requests.
    • Provide accurate information on hotel facilities, services, and policies.
  • Administrative Support
    • Update room status through telephone or computer systems.
    • Manage accurate records of guest supplies, inventory, and maintenance requirements.
  • Professional Development
    • Participate in training programs to enhance technical skills and knowledge.
    • Attend briefings and meetings as requested by supervisors.
Requirements
  • Education
    • High Vocational Diploma in a relevant field (e.g., hospitality, administration).
  • Experience
    • At least 1 year of experience in housekeeping or a related field.
  • Skills
    • Excellent communication and interpersonal skills.
    • Able to work effectively in a team environment.
    • Basic English language proficiency.


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